2024
1. The prefix "onco-" has the same meaning as which of the following word parts? -
Correct Answer Oma
2. Based on an analysis of the root and affixes, which of the following terms should
a pharmacy technician use to describe stomach inflammation? - Correct Answer
Gastritis
3. The root word "cyst" is associated with which of the following body parts? -
Correct Answer Bladder
4. Which of the following medical terms describes a temporary pain that comes on
suddenly? - Correct Answer Acute
5. Based on an analysis of the root and affixes, a pharmacy technician should
identify that dermatitis involves which of the following body parts? - Correct
Answer Skin
6. Which of the following auxiliary labels should a pharmacy technician apply to a
prescription for otic drops? - Correct Answer "For the ears"
7. Based on an analysis of the root and affixes, which of the following conditions
should a pharmacy technician recognize is an antipyretic? - Correct Answer
High temperaturePyret = fever; an antipyretic treats high temperature or fever.
8. A patient is unable to swallow medication. Which of the following medical terms
describes the type of medication administration the pharmacy technician will
need to prepare? - Correct Answer Parenteral
9. Which of the following conditions describes "excessive thirst"? - Correct Answer
Polydipsia
10. Based on an analysis of the root and affixes, which of the following terms should
a pharmacy technician use to describe a decrease in a patient's red blood cell
count? - Correct Answer Erythropenia
11. A pharmacy technician notes the admission diagnosis of STEMI for a patient who
was admitted to the emergency department. Which of the following is associated
with this diagnosis? - Correct Answer Heart Attack
,12. A pharmacy technician is updating the pharmacy profile of a patient who was
recently diagnosed with emphysema with chronic bronchitis. Which of the
following acronyms should the technician use? - Correct Answer COPD
13. Which of the following acronyms describes a condition that includes episodes of
both mania and depression? - Correct Answer BD(Bipolar Disorder)
14. Which of the following acronyms should a pharmacy technician identify as a
condition that can be treated by omeprazole (Prilosec)? - Correct Answer
GERD
15. Which of the following abbreviations should a pharmacy technician recognize as
an indicator of a disease that is associated with a heart attack? - Correct
Answer CAD
16. Which of the following acronyms is related to Helicobacter pylori bacteria? -
Correct Answer PUD
17. High levels of leukocytes, erythrocytes, and bacteria in a urine specimen can
indicate which of the following conditions? - Correct Answer UTI
18. Which of the following abbreviations is directly related to a cardiac condition? -
Correct Answer CHF
19. Difficulty urinating is a manifestation of which of the following conditions? -
Correct Answer BPH
20. Which of the following abbreviations indicates that a patient has an infection? -
Correct Answer VRSA
21. Which of the following tests is most likely to have diagnostic value in determining
brain death? - Correct Answer EEG
22. A patient who has severe kidney disease is likely to have an increase in which of
the following lab test results? - Correct Answer BUN
23. A patient who has liver disease is likely to have an increase in which of the
following lab test results? - Correct Answer ABG
24. A provider suspects a patient who reports fatigue and weakness might have
anemia. Which of the following abbreviations is associated with anemia? -
Correct Answer RBC
25. Which of the following diagnostic tests should be prescribed to check for a
urinary tract infection? - Correct Answer UA
,26. Which of the following is the abbreviation for potassium? - Correct Answer K
27. Which of the following diagnostic tests is used to diagnose a brain tumor? -
Correct Answer MRI
28. Which of the following diagnostic tests is used to identify osteoporosis? - Correct
Answer DEXA
29. A pharmacy technician is updating the patient profile of a patient who has
diabetes mellitus. Which of the following abbreviations should the technician use
to indicate the patient's test results? - Correct Answer A1c
30. Which of the following acronyms refers to the term "pulse"? - Correct Answer
HR
31. When communicating with a patient, a pharmacy technician should maintain a
certain distance from the patient. Which of the following is the most important
reason for this nonverbal communication practice? - Correct Answer To avoid
invading the patient's personal space
32. A pharmacy technician is updating a patient's profile. Which of the following
statements is a closed-ended question the technician should ask the patient? -
Correct Answer "Did you have any reaction to this medication last time?"
33. A patient telephones the pharmacy stating that the pharmacy just delivered a
medication prescribed for someone else. Which of the following is the best way
to handle this critical moment? - Correct Answer Expertly and professionally
34. Which of the following elements of nonverbal communication is defined as the
distance between a pharmacy technician and a patient while communicating? -
Correct Answer Proxemics
35. Which of the following types of questions should a pharmacy technician ask if
they need longer, more detailed responses from a patient? - Correct Answer
Open-ended
36. A patient tells a pharmacy technician that they are concerned about potential
adverse effects with a new medication because of their allergies to certain
ingredients. Which of the following actions should the technician take? - Correct
Answer Notify the pharmacist that the patient has additional questions.
37. A patient arrives at a pharmacy counter and tells a pharmacy technician that he
has been trying to call the pharmacy for the past 30 min to request a refill of a
prescription. The patient explains that he needs the prescription as soon as
possible. Which of the following responses should the technician make? -
, Correct Answer "I am so sorry for the inconvenience. I will give your refill to the
pharmacist to fill next."
38. While communicating with a patient, a pharmacy technician repeats back the
patient's statement to show care and understanding. This action is an example of
which of the following communication skills? - Correct Answer Reflective
listening
39. A pharmacy technician is providing a patient information about a prescription.
Which of the following statements should the technician make to ensure the
communication is effective? - Correct Answer "Protonix is used to treat certain
stomach and esophagus problems."
40. Which of the following actions by a pharmacy technician demonstrates effective
kinesics? - Correct Answer Maintaining a straight posture and open stance to
evoke a sense of openness and confidence.
41. A group of pharmacy technicians is asked to resolve scheduling issues. Which of
the following conflict management strategies involves the technicians working
together to find a mutually agreeable solution? - Correct Answer Collaborating
42. A pharmacy technician should recognize that which of the following statements is
true of the process of negotiation? - Correct Answer One party must exhibit
some form of resistance
43. Which of the following actions should a supervisor take to improve interpersonal
communication and conflict resolution skills? - Correct Answer Evaluate the
different types of conflict on a regular basis.
44. Which of the following describes how to build successful interprofessional
relationships? - Correct Answer Encourage team members to demonstrate
confidence when working with others.
45. A pharmacy technician should recognize that an effective negotiator should
possess which of the following attributes? - Correct Answer Patience
46. A disagreement develops between two pharmacy technicians because a certain
item in the pharmacy is in short supply. This is an example of which of the
following types of conflict? - Correct Answer Resource
47. Two pharmacy technicians both want to ask for the same vacation day. Which of
the following conflict management strategies are the technicians implementing
when they defer to a formal authority to resolve the conflict? - Correct Answer
Competing