Healthcare Communication and Processes Questions and Answers
1. Messages exchanged involve several types of health information and are aimed to:
Answer: Enhance patient care, support decision-making, and improve communication
among healthcare providers.
2. A body temperature of 99 °F would most likely induce:
• Constriction of skin arterioles
• Shivering
• Sweating
Answer: Sweating
3. Which does NOT promote communication?
• being brief and concise.
• giving information in the order the events occurred.
• presenting facts.
• talking about two subjects at once.
Answer: talking about two subjects at once.
4. Which statement about medical records is incorrect?
• they are legal documents
• all staff can access them
• each page must have the resident's information
• they are used to communicate information about the person
Answer: all staff can access them
5. This section has the person's identifying information. It is used to complete forms
that require the same information.
1. Messages exchanged involve several types of health information and are aimed to:
Answer: Enhance patient care, support decision-making, and improve communication
among healthcare providers.
2. A body temperature of 99 °F would most likely induce:
• Constriction of skin arterioles
• Shivering
• Sweating
Answer: Sweating
3. Which does NOT promote communication?
• being brief and concise.
• giving information in the order the events occurred.
• presenting facts.
• talking about two subjects at once.
Answer: talking about two subjects at once.
4. Which statement about medical records is incorrect?
• they are legal documents
• all staff can access them
• each page must have the resident's information
• they are used to communicate information about the person
Answer: all staff can access them
5. This section has the person's identifying information. It is used to complete forms
that require the same information.
