1. Which of the following will NOT help you increase your efficiency?
o Vary the types of tasks
o Tackle one task at a time
o Make use of your downtime
o Build in some time to relax
Answer: Tackle one task at a time.
2. The medical assistant works at a facility that provides ambulatory care. What is
true about this facility?
Answer: It provides outpatient services where patients receive medical treatment without
being admitted to a hospital.
3. Medical assisting is probably right for you if you:
o like to work alone, completing tasks independently.
o are more comfortable completing a consistent task daily.
o do not like variety in your job.
o are interested in a career in an expanding field.
Answer: Are interested in a career in an expanding field.
4. What is the role of the patient navigator in helping a patient problem solve and set
goals?
o Help the patient develop the skills and confidence to set goals and solve problems.
o Encourage the patient by sharing stories of other patients who solved similar
problems.
o Provide a list of possible goals to increase wellness with suggested action steps.
o Collect input from members of the healthcare team on what goals they feel the
patient should work on.
Answer: Help the patient develop the skills and confidence to set goals and solve
problems.
5. Which organization is responsible for providing certification tests for medical
assistants and medical office assistants at the national level?
o American Academy of Professional Coders (AAPC)
, o National Healthcareer Association (NHA)
o American Medical Technologists (AMT)
o National Center for Competency Testing (NCCT)
Answer: National Healthcareer Association (NHA).
6. Employment opportunities for medical assistants are expected to:
o increase.
o change due to CMS guidelines.
o decrease.
o stay the same.
o change according to state laws.
Answer: Increase.
7. What are MAs generally allowed to do?
Answer: Perform routine clinical and administrative tasks, such as taking vital signs,
assisting with exams, and managing patient records.
8. What is one rule of good hygiene?
Answer: Wash hands frequently to prevent the spread of infection.
9. Which of the following is an example of an administrative managerial skill?
o Gathering data regarding department productivity
o Troubleshooting an equipment malfunction
o Giving employees a pep talk
o Completing a weekly performance report
Answer: Gathering data regarding department productivity.
10. Which category of skills include those that keep MAs practicing within their scope
of practice?
Answer: Professional skills.
Set 2
1. What is the minimum number of continuing education hours required annually to
uphold NCCT certification?
, o 10 clock hours
o 15 clock hours
o 20 clock hours
o 25 clock hours
Answer: 10 clock hours.
2. Licensure requirements will vary by state, but in general, physicians applying for
licensure must:
o Be of legal age and of good moral character
o Have graduated from an approved medical school and completed an approved
residency program or its equivalent
o Be a resident of the state in which the physician is practicing and submit proof of
successful completion of the licensure exam
o All of the above
Answer: All of the above.
3. Which medical professional focuses on the evaluation and management of skin
conditions, including diseases and cosmetic issues?
o Pediatrician
o Dermatologist
o Cardiologist
o Neurologist
Answer: Dermatologist.
4. Medical school years 3-4 are:
o spent only preparing for and taking exams and applying to residency programs.
o the same as years 1-2.
o termed clinical rotation years.
o don’t require any studying.
Answer: Termed clinical rotation years.
5. Which of these is an example of an administrative skill?
o Administering medications
o Collecting specimens
o Preparing medical records