FSE2202 FUNERAL HOME MANAGEMENT STUDY QUESTIONS
LESSON 2.1 AND ANSWERS WITH COMPLETE SOLUTIONS
List the 4 governance patterns of a family funeral home.
1. paper board
2. rubber-stamp board
3. advisory board
4. overseer board
The business governance board which exists only on paper and never holds true
meetings
Paper Board
The business governance board which exists and holds meetings, but only
approves actions desired or completed by the manager of the funeral home.
Rubber stamp board
Define the Advisory Board as a Governance pattern in a family funeral home.
Helps makes major decision for funeral home but does not deal with daily operations
Describe the overseer board of a family funeral home.
The business governance board which makes the most decisions for a family funeral
home, including the daily operations
List the advantages of a family funeral home or other business.
• -strength in family relationships
• -personal commitment to the business
• -preservation of humanity in the workplace
, • -focus on long term rather than short term gains
• -emphasis is placed on quality
What does the Parent who is the founder of a family business seek to do?
Pass the business onto the next generation
What is the potential problem of couples working together in a family funeral
home?
• when couples have a difference of opinions in how the business should be run or
managed.
• problems in the business can be brought into the family
What is the key to a satisfactory business relationship if a parent seeks to pass
the business to his/her offspring?
Family pressurization to go into the business must be minimized; it must be the
offspring's decision to go into the business
What is the greatest risk for siblings in a family business?
When siblings cannot agree on the direction or roles each should play. Sibling rivalry
can lead to hostility in the family as well as the business
What are 6 "best practices" that have been proposed to help family business
management?
• Stimulate new thinking and fresh strategic insights
• Attract and retain excellent non family managers
• Create a flexible innovative organization
• Create and conserve capital
LESSON 2.1 AND ANSWERS WITH COMPLETE SOLUTIONS
List the 4 governance patterns of a family funeral home.
1. paper board
2. rubber-stamp board
3. advisory board
4. overseer board
The business governance board which exists only on paper and never holds true
meetings
Paper Board
The business governance board which exists and holds meetings, but only
approves actions desired or completed by the manager of the funeral home.
Rubber stamp board
Define the Advisory Board as a Governance pattern in a family funeral home.
Helps makes major decision for funeral home but does not deal with daily operations
Describe the overseer board of a family funeral home.
The business governance board which makes the most decisions for a family funeral
home, including the daily operations
List the advantages of a family funeral home or other business.
• -strength in family relationships
• -personal commitment to the business
• -preservation of humanity in the workplace
, • -focus on long term rather than short term gains
• -emphasis is placed on quality
What does the Parent who is the founder of a family business seek to do?
Pass the business onto the next generation
What is the potential problem of couples working together in a family funeral
home?
• when couples have a difference of opinions in how the business should be run or
managed.
• problems in the business can be brought into the family
What is the key to a satisfactory business relationship if a parent seeks to pass
the business to his/her offspring?
Family pressurization to go into the business must be minimized; it must be the
offspring's decision to go into the business
What is the greatest risk for siblings in a family business?
When siblings cannot agree on the direction or roles each should play. Sibling rivalry
can lead to hostility in the family as well as the business
What are 6 "best practices" that have been proposed to help family business
management?
• Stimulate new thinking and fresh strategic insights
• Attract and retain excellent non family managers
• Create a flexible innovative organization
• Create and conserve capital
