CINTAS SSR CERTIFICATION | 116 QUESTIONS
AND ANSWERS 100% CORRECT SCORED A+
What is CRF? - ANSWER Customer request form
What is uniform advantage? - ANSWER Alternative to paying for damaged
garments. Small extra charge each week for program.
When should discuss accounts receivable with a customer - ANSWER 30 days
past due
Which is not a typical uniform buying motive? - ANSWER Casual Friday
How often do you complete Smith Training? - ANSWER Annually
Five keys for Smith Driving? - ANSWER Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What makes up customers total inventory? - ANSWER Garments in their
possession. Garments in our possession
,Which of the following is not components that make up A/R funds? - ANSWER
45 days past due
Minimum expectation for Accounts Receivables? - ANSWER Less than 5%
Who is responsible for appearance and upgrading of garments? - ANSWER The
ssr
Explain why Net Billings is important? - ANSWER Cintas wants to realize 100%
of their Billings with each customer. Periodically credits are due but should be
kept to a minimum.
If a customer turns in 90 out of 100, what should you do? - ANSWER L/R the
remaining ten
Which is not a standard delivery frequency? - ANSWER Every third week.
What does GRF mean? - ANSWER Garment request form
What are out of service garments? - ANSWER Garments returned for cleaning,
grading, and storage until needed
What two items should the ssr always have? - ANSWER Pen and paper
What is a good alternative to measuring? - ANSWER Size samples
, Standard term of Cintas agreement? - ANSWER 60 months
Which is not standard company emblem type? - ANSWER L ten X-- embroidery
and screen printing
4 components of creating raving fans. - ANSWER Customers love doing
business with Cintas
Stay with Cintas
Grow their business with Cintas
Recommend Cintas to other businesses
Which is not a sleeve length description? - ANSWER MT- muscle shirt
What tool helps you find status on your garment requests? - ANSWER Garment
audit trail
Who is a good competitor and why? - ANSWER Unifirst--offer like products and
services
Poor competition and why? - ANSWER Ameripride--no plant
If customer pays by check, what information goes on it? - ANSWER Sold to#
Payer#
Invoice#
AND ANSWERS 100% CORRECT SCORED A+
What is CRF? - ANSWER Customer request form
What is uniform advantage? - ANSWER Alternative to paying for damaged
garments. Small extra charge each week for program.
When should discuss accounts receivable with a customer - ANSWER 30 days
past due
Which is not a typical uniform buying motive? - ANSWER Casual Friday
How often do you complete Smith Training? - ANSWER Annually
Five keys for Smith Driving? - ANSWER Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What makes up customers total inventory? - ANSWER Garments in their
possession. Garments in our possession
,Which of the following is not components that make up A/R funds? - ANSWER
45 days past due
Minimum expectation for Accounts Receivables? - ANSWER Less than 5%
Who is responsible for appearance and upgrading of garments? - ANSWER The
ssr
Explain why Net Billings is important? - ANSWER Cintas wants to realize 100%
of their Billings with each customer. Periodically credits are due but should be
kept to a minimum.
If a customer turns in 90 out of 100, what should you do? - ANSWER L/R the
remaining ten
Which is not a standard delivery frequency? - ANSWER Every third week.
What does GRF mean? - ANSWER Garment request form
What are out of service garments? - ANSWER Garments returned for cleaning,
grading, and storage until needed
What two items should the ssr always have? - ANSWER Pen and paper
What is a good alternative to measuring? - ANSWER Size samples
, Standard term of Cintas agreement? - ANSWER 60 months
Which is not standard company emblem type? - ANSWER L ten X-- embroidery
and screen printing
4 components of creating raving fans. - ANSWER Customers love doing
business with Cintas
Stay with Cintas
Grow their business with Cintas
Recommend Cintas to other businesses
Which is not a sleeve length description? - ANSWER MT- muscle shirt
What tool helps you find status on your garment requests? - ANSWER Garment
audit trail
Who is a good competitor and why? - ANSWER Unifirst--offer like products and
services
Poor competition and why? - ANSWER Ameripride--no plant
If customer pays by check, what information goes on it? - ANSWER Sold to#
Payer#
Invoice#
