CINTAS SSR CERTIFICATION | 80 COMPLETE
QUESTIONS AND ANSWERS 100% CORRECT
What are the Elements of our Corporate Character? - ANSWER Professional
Thorough
High Principles & Moral Values
High Standards of Performance
Spartan Approach
Enthusiastic
Competitive Urgency
Positive Discontent
What is Cintas' Union Philosophy - ANSWER Open Communication mutual
respect between partners and managers
The right to say "Yes" and the FREEDOM to say "No"
What is the Principle Objective? - ANSWER We will exceed our customers
expectations by maximizing the long term value of Cintas for its shareholders and
working partners
Explain how the review process works at Cintas. - ANSWER Partner receives A
review every six months for the first two years they report to the same
supervisor/manager. After two years, the reviews are annual.
What are some of the PPE requirements for SSRs? - ANSWER Protective glove,
latex glove, chemical glove, safety glasses/ goggles
,If you notice an unsafe working condition or something that could potentially lead
to an accident or injury, what should you do? - ANSWER Fill out a near miss
form and report your findings to your supervisor
What are the 5 keys to Smith Driving - ANSWER Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What are the typical uniform customer buying motives? - ANSWER Image,
ID/Security, Soil Protection, Sanitation, Safety, Quality, Productivity, Easy to do
business with.
What does the phrase "competitive urgency" mean? - ANSWER Attending to
every detail of our business with a sense of urgency, enthusiasm, professionalism,
and thoroughness
What is Cintas' open communication process? - ANSWER Partners are
encouraged to discuss any issues with their supervisor. If their supervisor is unable
to resolve they should seek out their supervisor's manager, then the HR manager,
the location safety and improvement committee and then the GM. Should the
issue still be unresolved, they should use the Cintas direct line procedure.
Why do companies rent uniforms? - ANSWER Rental company can remove soil
better
, Add or stop with little additional cost
Convenience; pickup and delivery at place of work
Replacements for normal wear and tear
Size changes and replacements at little to no charge.
Cost effective in high turnover situations
Sanitation
Government requirement
Employee benefit
Why do companies buy uniforms? - ANSWER Many of the same reasons they
rent
Light soil and wear conditions
Uniform needs are highly customized
Uniforms aren't available for pick up
Very low employee turnover
What are typical FS buying motives? - ANSWER Image and appearance, soil
protection, sanitation, safety, convenience, minimize management involvement,
trap moisture and comfort under foot
Why do companies rent FS products? - ANSWER Large offerings, control
housekeeping costs, convenience, reduce depreciation, promote a healthy
environment, cleanliness issues, hygiene product offering line
QUESTIONS AND ANSWERS 100% CORRECT
What are the Elements of our Corporate Character? - ANSWER Professional
Thorough
High Principles & Moral Values
High Standards of Performance
Spartan Approach
Enthusiastic
Competitive Urgency
Positive Discontent
What is Cintas' Union Philosophy - ANSWER Open Communication mutual
respect between partners and managers
The right to say "Yes" and the FREEDOM to say "No"
What is the Principle Objective? - ANSWER We will exceed our customers
expectations by maximizing the long term value of Cintas for its shareholders and
working partners
Explain how the review process works at Cintas. - ANSWER Partner receives A
review every six months for the first two years they report to the same
supervisor/manager. After two years, the reviews are annual.
What are some of the PPE requirements for SSRs? - ANSWER Protective glove,
latex glove, chemical glove, safety glasses/ goggles
,If you notice an unsafe working condition or something that could potentially lead
to an accident or injury, what should you do? - ANSWER Fill out a near miss
form and report your findings to your supervisor
What are the 5 keys to Smith Driving - ANSWER Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What are the typical uniform customer buying motives? - ANSWER Image,
ID/Security, Soil Protection, Sanitation, Safety, Quality, Productivity, Easy to do
business with.
What does the phrase "competitive urgency" mean? - ANSWER Attending to
every detail of our business with a sense of urgency, enthusiasm, professionalism,
and thoroughness
What is Cintas' open communication process? - ANSWER Partners are
encouraged to discuss any issues with their supervisor. If their supervisor is unable
to resolve they should seek out their supervisor's manager, then the HR manager,
the location safety and improvement committee and then the GM. Should the
issue still be unresolved, they should use the Cintas direct line procedure.
Why do companies rent uniforms? - ANSWER Rental company can remove soil
better
, Add or stop with little additional cost
Convenience; pickup and delivery at place of work
Replacements for normal wear and tear
Size changes and replacements at little to no charge.
Cost effective in high turnover situations
Sanitation
Government requirement
Employee benefit
Why do companies buy uniforms? - ANSWER Many of the same reasons they
rent
Light soil and wear conditions
Uniform needs are highly customized
Uniforms aren't available for pick up
Very low employee turnover
What are typical FS buying motives? - ANSWER Image and appearance, soil
protection, sanitation, safety, convenience, minimize management involvement,
trap moisture and comfort under foot
Why do companies rent FS products? - ANSWER Large offerings, control
housekeeping costs, convenience, reduce depreciation, promote a healthy
environment, cleanliness issues, hygiene product offering line
