IFSM 201 QUIZ 5 with
complete verified solutions
2025-2026
Alternate text: Green circle in middle with no label; 3 other circles
pointing to the center labeled Sales, Marketing, and Service & Support -
answer ?
In terms of customer service issues, which of the following is the least
likely reason for using a robust CRM? - answer ?
A _______________ is a large database that stores and manages data required
to analyze historical and current transactions. - answer Data Warehouse
Which of the following statements best describes a database? - answer A
database is a collection of data organized in a matter that allows access,
retrieval, and the us of that data
A computer-based information system that keeps track of the transactions
needed to conduct business is a(n) ________ system. - answer Transaction
processing
Which of these is not a benefit of DBMSs? - answer decreased security
Which of the following is the computer-assisted process of sifting through
and analyzing vast amounts of data to extract meaning and discover new
knowledge? - answer data mining
A computer-based information system that uses data recorded by a
transaction processing system as input into programs that produce
routine reports as output is a(n) ________ system. - answer management
information
complete verified solutions
2025-2026
Alternate text: Green circle in middle with no label; 3 other circles
pointing to the center labeled Sales, Marketing, and Service & Support -
answer ?
In terms of customer service issues, which of the following is the least
likely reason for using a robust CRM? - answer ?
A _______________ is a large database that stores and manages data required
to analyze historical and current transactions. - answer Data Warehouse
Which of the following statements best describes a database? - answer A
database is a collection of data organized in a matter that allows access,
retrieval, and the us of that data
A computer-based information system that keeps track of the transactions
needed to conduct business is a(n) ________ system. - answer Transaction
processing
Which of these is not a benefit of DBMSs? - answer decreased security
Which of the following is the computer-assisted process of sifting through
and analyzing vast amounts of data to extract meaning and discover new
knowledge? - answer data mining
A computer-based information system that uses data recorded by a
transaction processing system as input into programs that produce
routine reports as output is a(n) ________ system. - answer management
information
