GUIDEWIRE CLAIM CENTER
PROFESSIONAL 2024 ACTUAL EXAM
COMPLETE ACCURATE EXAM
QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A+
What happens during automated claim setup? -
....ANSWER...1. The claim is segmented
2. The claim is assigned to a group and user
3. Activities may be created for work that must be
done on the claim
What are 3 ways a claim can be entered into CC? -
....ANSWER...1. Portal
2. External application
3. New claim wizard
What are the highest and lowest levels of maturity of
a claim and exposure? - ....ANSWER...Ability to pay
and New loss completion
,What are two attributes of a group used in
determining assignment? - ....ANSWER...Group type
and group region
What is the purpose of assignment in automated
claim setup? - ....ANSWER...To determines the owner
of the claim and exposures
What are the 3 steps of automated claim setup? -
....ANSWER...1. Segmentation
2. Assignment
3. Workplan (activities)
How does CC manage a contact that has multiple
relationships to a claim? - ....ANSWER...through the
ClaimContact entity
What is the purpose of a reserve line? -
....ANSWER...The amount of money set aside for
expected payments related to a given exposure.
defined by exposure, cost type and cost category
,What is the main goal of adjudication? -
....ANSWER...To determine if the claim should be paid
or not and if so, how much
What is the total paid? - ....ANSWER...Sum of all
approved payments with scheduled send date today
or earlier
What is the total incurred gross? - ....ANSWER...Open
reserves + total payments
What uniquely identifies a reserve line? -
....ANSWER...exposure, cost type, cost category
What is the relationship between a check and a
reserve line? - ....ANSWER...A check is a transfer of
money from one or more reserve lines to one or
more payees
What are deductibles tied to? -
....ANSWER...Individual coverages which are tied to
exposures
, Can you start the payment wizard when the claim is
NOT at ability to pay? - ....ANSWER...No
In what status does a check need to be in to delete
the check? - ....ANSWER...Awaiting submission
Why are there two transactions for final payments
that do not exceed the reserve line? -
....ANSWER...The firs transaction is the payment to
the claimant(s), the second transaction is to zero out
the reserve line
How many CHECKS are created when the payment
wizard is used 1 time to pay 3 people? -
....ANSWER...Three, each payee has a separate check
(unless there are joint payees)
What does an end user need to access a GW app -
....ANSWER...A supported web browser and a valid
username and password
What is one thing that determines what data is
gathered on a claim intake screen -
....ANSWER...Type of claim (auto, homeowners)
PROFESSIONAL 2024 ACTUAL EXAM
COMPLETE ACCURATE EXAM
QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A+
What happens during automated claim setup? -
....ANSWER...1. The claim is segmented
2. The claim is assigned to a group and user
3. Activities may be created for work that must be
done on the claim
What are 3 ways a claim can be entered into CC? -
....ANSWER...1. Portal
2. External application
3. New claim wizard
What are the highest and lowest levels of maturity of
a claim and exposure? - ....ANSWER...Ability to pay
and New loss completion
,What are two attributes of a group used in
determining assignment? - ....ANSWER...Group type
and group region
What is the purpose of assignment in automated
claim setup? - ....ANSWER...To determines the owner
of the claim and exposures
What are the 3 steps of automated claim setup? -
....ANSWER...1. Segmentation
2. Assignment
3. Workplan (activities)
How does CC manage a contact that has multiple
relationships to a claim? - ....ANSWER...through the
ClaimContact entity
What is the purpose of a reserve line? -
....ANSWER...The amount of money set aside for
expected payments related to a given exposure.
defined by exposure, cost type and cost category
,What is the main goal of adjudication? -
....ANSWER...To determine if the claim should be paid
or not and if so, how much
What is the total paid? - ....ANSWER...Sum of all
approved payments with scheduled send date today
or earlier
What is the total incurred gross? - ....ANSWER...Open
reserves + total payments
What uniquely identifies a reserve line? -
....ANSWER...exposure, cost type, cost category
What is the relationship between a check and a
reserve line? - ....ANSWER...A check is a transfer of
money from one or more reserve lines to one or
more payees
What are deductibles tied to? -
....ANSWER...Individual coverages which are tied to
exposures
, Can you start the payment wizard when the claim is
NOT at ability to pay? - ....ANSWER...No
In what status does a check need to be in to delete
the check? - ....ANSWER...Awaiting submission
Why are there two transactions for final payments
that do not exceed the reserve line? -
....ANSWER...The firs transaction is the payment to
the claimant(s), the second transaction is to zero out
the reserve line
How many CHECKS are created when the payment
wizard is used 1 time to pay 3 people? -
....ANSWER...Three, each payee has a separate check
(unless there are joint payees)
What does an end user need to access a GW app -
....ANSWER...A supported web browser and a valid
username and password
What is one thing that determines what data is
gathered on a claim intake screen -
....ANSWER...Type of claim (auto, homeowners)
