WMBA 3002 Week 6 Final Exam With Correct
Verified Answers (100% Guaranteed)
According to Pfeffer, what are the sources of creating sustainable competitive
advantage? - ANSWER: 1. Employment Security
2. Selectivity in Recruiting
3. High Pay
4. Incentive Pay
5. Employee Ownership
6. Information Sharing
7. Participation and Empowerment
8. Self-Managed Teams
9. Training and Skill Development
10.Cross-utilization and Cross-training
11.Symbolic Egalitarianism
12.Pay compression
13.Promotion from within
What is the "need for consistency"? - ANSWER: The need of people to look for
information that supports their assumptions and beliefs.
What is phenomenal absolutism? - ANSWER: Believing what one perceives is
objective reality rather that one's interpretation of reality.
What is channeling? - ANSWER: The process of limiting our interactions with another
to avoid receiving information that contradicts our judgements.
What is the pygmalion effect? - ANSWER: The self-fulfilling prophecy of one's
expectations and perceptions of others becoming reality.
What can we do to manage biases? - ANSWER: 1. Recognize the bias.
2. Develop awareness of the areas and situations in which biases are likely to
operate.
3. Offer constant reminders and support.
4. Provide opportunities for frequent contact.
What are the five components of "Innovators DNA"? - ANSWER: 1. Associating -
putting together information from disparate knowledge disciplines.
2. Questioning - asking the right question, Why?, Why not?, and What if? Imagine
opposites, embrace constraints? Disrupt status quo.
3. Observing - things, people, cultures, processes
4. Experimenting - testing hypothesis, see for yourself
5. Networking - not networking to promote self but to expand knowledge base
through learning from others.
, Define organizational behavior - ANSWER: The study of influence that individuals,
groups, and organizational structure have on behavior within an organization.
What are core topics of OB? - ANSWER: - Motivation
- Leader behavior and power
- Group structure and processes
- Perception and attitudes
- Personality, emotions, and values
- Change processes
- Conflict and negotiation
- Work design
What consitutes systematic study of behavior? - ANSWER: - Examining relationships
- Attempting to attribute causes and effects
- Basing our conclusions on scientific methods
What is evidence based management? - ANSWER: Basing managerial decisions on
the best available scientific evidence.
What disciplines contribute to OB? - ANSWER: - Psychology
- Social Psychology
- Sociology
- Anthropology
What are some challenges for OB? - ANSWER: - Huge diversity of workers
- Aging workforce population
- More women
- Global competition
- Decrease in loyalty
Name major workforce diversity categories - ANSWER: - Gender
- Race
- Nationality
- Age
- Disability
- Religion
- Sexual Preference
What does OB portend to help achieve? - ANSWER: - Respond to Globalization
- Manage workforce diversity
- Improve Quality and Production
- Improve Customer Service
- Improve People Skills
- Stimulate Innovation and Change
- Cope with Temporarinesss
- Balance work-life conflicts
- Improve ethical behavior
Verified Answers (100% Guaranteed)
According to Pfeffer, what are the sources of creating sustainable competitive
advantage? - ANSWER: 1. Employment Security
2. Selectivity in Recruiting
3. High Pay
4. Incentive Pay
5. Employee Ownership
6. Information Sharing
7. Participation and Empowerment
8. Self-Managed Teams
9. Training and Skill Development
10.Cross-utilization and Cross-training
11.Symbolic Egalitarianism
12.Pay compression
13.Promotion from within
What is the "need for consistency"? - ANSWER: The need of people to look for
information that supports their assumptions and beliefs.
What is phenomenal absolutism? - ANSWER: Believing what one perceives is
objective reality rather that one's interpretation of reality.
What is channeling? - ANSWER: The process of limiting our interactions with another
to avoid receiving information that contradicts our judgements.
What is the pygmalion effect? - ANSWER: The self-fulfilling prophecy of one's
expectations and perceptions of others becoming reality.
What can we do to manage biases? - ANSWER: 1. Recognize the bias.
2. Develop awareness of the areas and situations in which biases are likely to
operate.
3. Offer constant reminders and support.
4. Provide opportunities for frequent contact.
What are the five components of "Innovators DNA"? - ANSWER: 1. Associating -
putting together information from disparate knowledge disciplines.
2. Questioning - asking the right question, Why?, Why not?, and What if? Imagine
opposites, embrace constraints? Disrupt status quo.
3. Observing - things, people, cultures, processes
4. Experimenting - testing hypothesis, see for yourself
5. Networking - not networking to promote self but to expand knowledge base
through learning from others.
, Define organizational behavior - ANSWER: The study of influence that individuals,
groups, and organizational structure have on behavior within an organization.
What are core topics of OB? - ANSWER: - Motivation
- Leader behavior and power
- Group structure and processes
- Perception and attitudes
- Personality, emotions, and values
- Change processes
- Conflict and negotiation
- Work design
What consitutes systematic study of behavior? - ANSWER: - Examining relationships
- Attempting to attribute causes and effects
- Basing our conclusions on scientific methods
What is evidence based management? - ANSWER: Basing managerial decisions on
the best available scientific evidence.
What disciplines contribute to OB? - ANSWER: - Psychology
- Social Psychology
- Sociology
- Anthropology
What are some challenges for OB? - ANSWER: - Huge diversity of workers
- Aging workforce population
- More women
- Global competition
- Decrease in loyalty
Name major workforce diversity categories - ANSWER: - Gender
- Race
- Nationality
- Age
- Disability
- Religion
- Sexual Preference
What does OB portend to help achieve? - ANSWER: - Respond to Globalization
- Manage workforce diversity
- Improve Quality and Production
- Improve Customer Service
- Improve People Skills
- Stimulate Innovation and Change
- Cope with Temporarinesss
- Balance work-life conflicts
- Improve ethical behavior
