WGU C483 Principle of Management EXAMS GRADED
A+ WESTERN GOVERNORS UNIVERSITY 100% REAL
What factors led to Taylorism in the classical school of management? - ANSWER: -
industrial growth
- labor dissatisfaction
-difficulty training immigrant workers
-new ways for mass production
(p.36)
What is the main goal of the efficiency movement? - ANSWER: - 1890-1920
- reducing waste
-making government and society more efficient
-> through help of experts
(p.37)
Who was Frederick W. Taylor?
"father of scientific management" - ANSWER: - engineer (1856-1915)
- focused on increasing efficiency
- made time and motion studies to improve work progress (shovel study)
-published Principles of scientific Management in 1911
(p.38)
According to Taylor, how can inefficiency be reduced? - ANSWER: - through
systematic management
-through clearly defined laws, rules
(p.39)
What is the main goal of Taylors "Principles of scientific Management"? - ANSWER: -
reduce inefficiency in various sectors by applying the scientific management
principles
(p.40)
What does "Maximum Prosperity" mean for employers/employees? - ANSWER: -
employer: large dividends, development of business branches
-employee: high wages, personal development
(p.41)
What is the core belief of Scientific Management regarding to employer and
employees? - ANSWER: - interests of both are aligned
-prosperity for one cannot exist without prosperity for the other
(p.42/43)
What does scientific management provide for workers and employees? - ANSWER: -
workers: high wages
-employer: low labor cost -> efficient production
,(p.42/43)
What are the 3 causes of inefficiency? - ANSWER: -misbelief that higher output leads
to layoffs
-flawed management systems
- inefficient, not standardized methods
(p.44/45/46)
What is the solution to solve the inefficiency? - ANSWER: - implement a
standardized, optimal method for each task
(p.46)
What are the 4 principles of scientific Management? - ANSWER: 1.Develop a science
for each element of mans
work, to replace the rule of thumb method
2.select, train, teach, develop workers
3.managers&workers should cooperate
4. divide responsibility&Work between managers&workers
(p.47)
How does Taylor view the role of initiative&incentive (old system) ? - ANSWER: - less
important bc scientific management relies on a systematic approach
(p.48)
What is the difference between the old system and scientific Management? -
ANSWER: --> Responsibility
old system: workers had almost all responsibility
SM: work is divided, management takes on planning and oversight
-> more responsibility for management= less inefficiency
(p.49)
What is Taylors view on workers in scientific Management? - ANSWER: - different
types of workers are needed
-one type is more suited for planning, another for executing tasks
(p.50)
What did Taylor say about the science of handling pig iron? - ANSWER: - workers
need specific physical and mental characteristics to handle it
(p.50)
What are the propaganda Techniques of scientific Management? - ANSWER: - reduce
power of trade unions by optimizing work
- preventing strikes
- shortening working ours
(p.51)
, What is the Criticism of Scientific Management? - ANSWER: - stress, health issues
- costly to maintain
-reduce role of trade unions; leads to monotony, low job satisfaction
-favors employers
-neglecting workers needs&individuality
- increases efficiency but is overly rigid and lacks of scientific proof
(p.52/53)
Who was Henri Fayol? - ANSWER: - French mining engineer (1824-1925)
-developed theory of general management, identifying common principles and
functions of management
(p.54)
What was the goal of Fayols book "Administration industrielle et Generale"? -
ANSWER: to outline the general foundations and principles of management (p.54)
What are the 6 types of activities in industrial undertakings according to Fayol? -
ANSWER: - technical
-commercial
-security
-financial
- accounting
-managerial
(p.55)
What did Fayol combine in his management theory? - ANSWER: Administration and
Management (p.55)
What are the primary functions of management according to fayol? (5 elements of
administration) - ANSWER: -planning
-organizing
-directing
-coordinating
-monitoring
(p.56/57)
What does POSDCORB represent? - ANSWER: - planning, organizing, staffing,
directing, coordinating, reporting, budgeting
-> Luther Gulick (1892-1993) added staffing, reporting, budgeting to the primary
functions, based on Fayol
(p.56/58)
What are the 14 principles of Management according to Fayol? - ANSWER: 1.
Division of work
2.Authority and Responsibility
3. Discipline
A+ WESTERN GOVERNORS UNIVERSITY 100% REAL
What factors led to Taylorism in the classical school of management? - ANSWER: -
industrial growth
- labor dissatisfaction
-difficulty training immigrant workers
-new ways for mass production
(p.36)
What is the main goal of the efficiency movement? - ANSWER: - 1890-1920
- reducing waste
-making government and society more efficient
-> through help of experts
(p.37)
Who was Frederick W. Taylor?
"father of scientific management" - ANSWER: - engineer (1856-1915)
- focused on increasing efficiency
- made time and motion studies to improve work progress (shovel study)
-published Principles of scientific Management in 1911
(p.38)
According to Taylor, how can inefficiency be reduced? - ANSWER: - through
systematic management
-through clearly defined laws, rules
(p.39)
What is the main goal of Taylors "Principles of scientific Management"? - ANSWER: -
reduce inefficiency in various sectors by applying the scientific management
principles
(p.40)
What does "Maximum Prosperity" mean for employers/employees? - ANSWER: -
employer: large dividends, development of business branches
-employee: high wages, personal development
(p.41)
What is the core belief of Scientific Management regarding to employer and
employees? - ANSWER: - interests of both are aligned
-prosperity for one cannot exist without prosperity for the other
(p.42/43)
What does scientific management provide for workers and employees? - ANSWER: -
workers: high wages
-employer: low labor cost -> efficient production
,(p.42/43)
What are the 3 causes of inefficiency? - ANSWER: -misbelief that higher output leads
to layoffs
-flawed management systems
- inefficient, not standardized methods
(p.44/45/46)
What is the solution to solve the inefficiency? - ANSWER: - implement a
standardized, optimal method for each task
(p.46)
What are the 4 principles of scientific Management? - ANSWER: 1.Develop a science
for each element of mans
work, to replace the rule of thumb method
2.select, train, teach, develop workers
3.managers&workers should cooperate
4. divide responsibility&Work between managers&workers
(p.47)
How does Taylor view the role of initiative&incentive (old system) ? - ANSWER: - less
important bc scientific management relies on a systematic approach
(p.48)
What is the difference between the old system and scientific Management? -
ANSWER: --> Responsibility
old system: workers had almost all responsibility
SM: work is divided, management takes on planning and oversight
-> more responsibility for management= less inefficiency
(p.49)
What is Taylors view on workers in scientific Management? - ANSWER: - different
types of workers are needed
-one type is more suited for planning, another for executing tasks
(p.50)
What did Taylor say about the science of handling pig iron? - ANSWER: - workers
need specific physical and mental characteristics to handle it
(p.50)
What are the propaganda Techniques of scientific Management? - ANSWER: - reduce
power of trade unions by optimizing work
- preventing strikes
- shortening working ours
(p.51)
, What is the Criticism of Scientific Management? - ANSWER: - stress, health issues
- costly to maintain
-reduce role of trade unions; leads to monotony, low job satisfaction
-favors employers
-neglecting workers needs&individuality
- increases efficiency but is overly rigid and lacks of scientific proof
(p.52/53)
Who was Henri Fayol? - ANSWER: - French mining engineer (1824-1925)
-developed theory of general management, identifying common principles and
functions of management
(p.54)
What was the goal of Fayols book "Administration industrielle et Generale"? -
ANSWER: to outline the general foundations and principles of management (p.54)
What are the 6 types of activities in industrial undertakings according to Fayol? -
ANSWER: - technical
-commercial
-security
-financial
- accounting
-managerial
(p.55)
What did Fayol combine in his management theory? - ANSWER: Administration and
Management (p.55)
What are the primary functions of management according to fayol? (5 elements of
administration) - ANSWER: -planning
-organizing
-directing
-coordinating
-monitoring
(p.56/57)
What does POSDCORB represent? - ANSWER: - planning, organizing, staffing,
directing, coordinating, reporting, budgeting
-> Luther Gulick (1892-1993) added staffing, reporting, budgeting to the primary
functions, based on Fayol
(p.56/58)
What are the 14 principles of Management according to Fayol? - ANSWER: 1.
Division of work
2.Authority and Responsibility
3. Discipline
