(Rasmussen) HIM2655C Healthcare Technologies EXAM
LATEST 2024 /2025 QUESTION AND ANSWER
Jane is an inpatient coder within the health information management (HIM)
department. The HIM coding area has just implemented computer-assisted coding
and previously, Jane worked in a facility that had one in place. Jane's boss is relying
on Jane to assist her coworkers with transitioning to the new coding product. Jane
has a very positive outlook and she encourages her fellow coworkers throughout the
day. Jane's behavior is typical of a _______________. - ANSWER: Leader
_______________is one of the first-identified forms of management because it is a
discipline that can be studied and tested within organizations and evolved with the
advent of the United States' industrial revolution. - ANSWER: Scientific Management
As the coding manager, Mary has the responsibility of assuring that her coding team
meets bill drop deadlines and for reporting her team's weekly productivity statistics
to the HIM director. Mary has been given ___________to ensure that her team
meets its productivity goals. - ANSWER: Legitimate Authority
Indicate the first researcher(s) to study tasks performed by physicians in operating
rooms and to help identify ways to decrease the fatigue that physicians experienced
while performing surgical operations. - ANSWER: Frank and Lillian Gilbreath
This management theorist is noted for explaining concepts of management that
form the basis of modern management. This theorist's concept is
called_________________. - ANSWER: Favol's 14 principles of management
_________________management theory considers individual human needs and
values as part of the equation for managing within an organization. - ANSWER:
Humanistic
Ron, the chief operating officer of his healthcare organization, is looking at methods
utilized to gain efficiencies and streamline operations within an organization. Ron
should select which operation management theories listed below to deploy within
his organization? - ANSWER: Six Sigma
Sharon was recently hired as a health information manager at a large healthcare
corporation. She has many years of management experience but is finding the
leadership style she utilized in her previous positions does not match the new
healthcare organization's leadership model. Sharon needs to re-evaluate her
leadership style and adjust it to the new workplace. This is called - ANSWER:
Contingency approach to leadership
Karen is a new graduate who has been hired to help a large physician practice
implement an electronic health record. She needs to transform the primarily paper-
based environment to an electronic environment. Karen needs to utilize
, transformational leadership skills in order for this to happen. All items listed below
are transformational leadership skills EXCEPT for: - ANSWER: The leader performs
through structure and process
Mark, the chief operating officer for a large physician practice, exhibits a style of
leadership built on a foundation of ethics as noted by the strong policies and
procedures that he has developed relating to ethical behaviors in healthcare. This
leadership style is ____________. - ANSWER: Values-based leadership
One of the components of the managerial function of planning is developing a
strategic plan for the organization. This is the responsibility of the: - ANSWER: Board
of Trustees
Sharon has just completed a revision of the HIM department organizational chart.
This was necessary due to the movement of the cancer registry from Nursing to HIM.
An organizational chart falls under what managerial function? - ANSWER: Organizing
As a new supervisor, Anna is aware of the importance of both written and oral
communication in her position. Communication is a component of what managerial
function? - ANSWER: Leading
Sylvia reviews a monthly report that benchmarks coding productivity standards for
children's hospitals across the region. Benchmarking falls under what managerial
function? - ANSWER: Controlling
A SWOT analysis created by the director of the HIM department indicates that all of
the coding staff are credentialed and up-to-date on their continuing education
credits. In a SWOT analysis, this would be a: - ANSWER: Strength
How does the presence of procedures, rules, and guidelines affect a manager's span
of control? - ANSWER: Allows for a larger span of control
Jonathan is an informal leader in the scanning section of the HIM department. He is
funny, smart, and always willing to help someone with their workload if they are
falling behind. Jonathan has what type of power? - ANSWER: Referent
The board of trustees and the senior management team comprise which level of
management? - ANSWER: Top Level
All of the coders realize that as their supervisor, Ellie, has the ability to grant time off
and recommend them for merit raises. Ellie has what type of power? - ANSWER:
Reward
This tool is one that professional managers use to hold employees accountable for
their actions and values-based decision-making. - ANSWER: Code of Ethics
LATEST 2024 /2025 QUESTION AND ANSWER
Jane is an inpatient coder within the health information management (HIM)
department. The HIM coding area has just implemented computer-assisted coding
and previously, Jane worked in a facility that had one in place. Jane's boss is relying
on Jane to assist her coworkers with transitioning to the new coding product. Jane
has a very positive outlook and she encourages her fellow coworkers throughout the
day. Jane's behavior is typical of a _______________. - ANSWER: Leader
_______________is one of the first-identified forms of management because it is a
discipline that can be studied and tested within organizations and evolved with the
advent of the United States' industrial revolution. - ANSWER: Scientific Management
As the coding manager, Mary has the responsibility of assuring that her coding team
meets bill drop deadlines and for reporting her team's weekly productivity statistics
to the HIM director. Mary has been given ___________to ensure that her team
meets its productivity goals. - ANSWER: Legitimate Authority
Indicate the first researcher(s) to study tasks performed by physicians in operating
rooms and to help identify ways to decrease the fatigue that physicians experienced
while performing surgical operations. - ANSWER: Frank and Lillian Gilbreath
This management theorist is noted for explaining concepts of management that
form the basis of modern management. This theorist's concept is
called_________________. - ANSWER: Favol's 14 principles of management
_________________management theory considers individual human needs and
values as part of the equation for managing within an organization. - ANSWER:
Humanistic
Ron, the chief operating officer of his healthcare organization, is looking at methods
utilized to gain efficiencies and streamline operations within an organization. Ron
should select which operation management theories listed below to deploy within
his organization? - ANSWER: Six Sigma
Sharon was recently hired as a health information manager at a large healthcare
corporation. She has many years of management experience but is finding the
leadership style she utilized in her previous positions does not match the new
healthcare organization's leadership model. Sharon needs to re-evaluate her
leadership style and adjust it to the new workplace. This is called - ANSWER:
Contingency approach to leadership
Karen is a new graduate who has been hired to help a large physician practice
implement an electronic health record. She needs to transform the primarily paper-
based environment to an electronic environment. Karen needs to utilize
, transformational leadership skills in order for this to happen. All items listed below
are transformational leadership skills EXCEPT for: - ANSWER: The leader performs
through structure and process
Mark, the chief operating officer for a large physician practice, exhibits a style of
leadership built on a foundation of ethics as noted by the strong policies and
procedures that he has developed relating to ethical behaviors in healthcare. This
leadership style is ____________. - ANSWER: Values-based leadership
One of the components of the managerial function of planning is developing a
strategic plan for the organization. This is the responsibility of the: - ANSWER: Board
of Trustees
Sharon has just completed a revision of the HIM department organizational chart.
This was necessary due to the movement of the cancer registry from Nursing to HIM.
An organizational chart falls under what managerial function? - ANSWER: Organizing
As a new supervisor, Anna is aware of the importance of both written and oral
communication in her position. Communication is a component of what managerial
function? - ANSWER: Leading
Sylvia reviews a monthly report that benchmarks coding productivity standards for
children's hospitals across the region. Benchmarking falls under what managerial
function? - ANSWER: Controlling
A SWOT analysis created by the director of the HIM department indicates that all of
the coding staff are credentialed and up-to-date on their continuing education
credits. In a SWOT analysis, this would be a: - ANSWER: Strength
How does the presence of procedures, rules, and guidelines affect a manager's span
of control? - ANSWER: Allows for a larger span of control
Jonathan is an informal leader in the scanning section of the HIM department. He is
funny, smart, and always willing to help someone with their workload if they are
falling behind. Jonathan has what type of power? - ANSWER: Referent
The board of trustees and the senior management team comprise which level of
management? - ANSWER: Top Level
All of the coders realize that as their supervisor, Ellie, has the ability to grant time off
and recommend them for merit raises. Ellie has what type of power? - ANSWER:
Reward
This tool is one that professional managers use to hold employees accountable for
their actions and values-based decision-making. - ANSWER: Code of Ethics
