WGU C215 OPERATION MANAGEMENT PVDC
QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) LATEST UPDATES |ALREADY
GRADED A+ {ACTUAL EXAM}
Demand-Based Options - ANSWER: includes two reactive options and one proactive
option
Reactive option - ANSWER: the operations department uses inventories and back
orders to react to demand fluctuations
Proactive option - ANSWER: marketing tries to shift the demand patterns to minimize
demand fluctuations
Capacity-Based Options - ANSWER: changes output capacity to meet demand
finished goods inventory - ANSWER: used to absorb demand fluctuations; allows
your company to develop a stable work environment
Shifting demand - ANSWER: proactive marketing approach to leveling demand in
which your company tries to change consumer buying patterns by offering incentives
level aggregate plan - ANSWER: maintains a constant workforce and produces the
same amount of product in each time period of the plan
The level plan is often used with make-to-stock products such as... - ANSWER:
stereos, kitchen appliances, and hardware
To calculate the number of employees needed... - ANSWER: divide the number of
units needed per month by the monthly output per employee
chase aggregate plan - ANSWER: produces exactly what is needed to satisfy demand
during each period
This may be a better option when a company produces make-to-order products such
as custom cabinets, special-purpose equipment, one-of-a-kind items, or highly
perishable products - ANSWER: chase aggregate plan
hybrid aggregate plan - ANSWER: uses a combination of options. With this plan, your
company might maintain a stable workforce supplemented by an inventory buildup
and some overtime production to meet demand.
Sales and operations planning - ANSWER: integrates the medium-range functional
plans developed by marketing, operations, engineering, and finance
, aggregate plan - ANSWER: Includes the budgeted levels of finished products,
inventory, backlogs, workforce size, and aggregate production rate needed to
support the marketing plan
Also called production plan - ANSWER: Aggregate plan
Supports marketing plan - ANSWER: Aggregate plan
master production schedule - ANSWER: The anticipated production schedule for the
company expressed in specific configurations, quantities, and dates
point of departure - ANSWER: the percentage of normal capacity your company is
currently operating at
Duration of the change - ANSWER: the length of time you expect to need the
different level of capacity
Steps to Develop an Aggregate Plan - ANSWER: Step 1 Identify the type of aggregate
plan
Step 2
Based on the aggregate plan, determine the aggregate production rate.
Step 3
Calculate the size of the workforce.
Step 4
Test the aggregate plan.
Step 5
Evaluate the plan's performance
Psychological criteria - ANSWER: a subjective definition that focuses on the
judgmental evaluation of what constitutes product or service quality
support services - ANSWER: how the quality of a product or service is judged
Value for price paid - ANSWER: a definition of quality that consumers often use for
product or service usefulness
Conformance to specifications - ANSWER: measures how well the product or service
meets the targets and tolerances determined by its designers
Fitness for use - ANSWER: focuses on how well the product performs its intended
function or use
continuous improvement - ANSWER: A philosophy of never-ending improvement.
benchmarking - ANSWER: Studying the business practices of other companies for
purposes of comparison.
QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) LATEST UPDATES |ALREADY
GRADED A+ {ACTUAL EXAM}
Demand-Based Options - ANSWER: includes two reactive options and one proactive
option
Reactive option - ANSWER: the operations department uses inventories and back
orders to react to demand fluctuations
Proactive option - ANSWER: marketing tries to shift the demand patterns to minimize
demand fluctuations
Capacity-Based Options - ANSWER: changes output capacity to meet demand
finished goods inventory - ANSWER: used to absorb demand fluctuations; allows
your company to develop a stable work environment
Shifting demand - ANSWER: proactive marketing approach to leveling demand in
which your company tries to change consumer buying patterns by offering incentives
level aggregate plan - ANSWER: maintains a constant workforce and produces the
same amount of product in each time period of the plan
The level plan is often used with make-to-stock products such as... - ANSWER:
stereos, kitchen appliances, and hardware
To calculate the number of employees needed... - ANSWER: divide the number of
units needed per month by the monthly output per employee
chase aggregate plan - ANSWER: produces exactly what is needed to satisfy demand
during each period
This may be a better option when a company produces make-to-order products such
as custom cabinets, special-purpose equipment, one-of-a-kind items, or highly
perishable products - ANSWER: chase aggregate plan
hybrid aggregate plan - ANSWER: uses a combination of options. With this plan, your
company might maintain a stable workforce supplemented by an inventory buildup
and some overtime production to meet demand.
Sales and operations planning - ANSWER: integrates the medium-range functional
plans developed by marketing, operations, engineering, and finance
, aggregate plan - ANSWER: Includes the budgeted levels of finished products,
inventory, backlogs, workforce size, and aggregate production rate needed to
support the marketing plan
Also called production plan - ANSWER: Aggregate plan
Supports marketing plan - ANSWER: Aggregate plan
master production schedule - ANSWER: The anticipated production schedule for the
company expressed in specific configurations, quantities, and dates
point of departure - ANSWER: the percentage of normal capacity your company is
currently operating at
Duration of the change - ANSWER: the length of time you expect to need the
different level of capacity
Steps to Develop an Aggregate Plan - ANSWER: Step 1 Identify the type of aggregate
plan
Step 2
Based on the aggregate plan, determine the aggregate production rate.
Step 3
Calculate the size of the workforce.
Step 4
Test the aggregate plan.
Step 5
Evaluate the plan's performance
Psychological criteria - ANSWER: a subjective definition that focuses on the
judgmental evaluation of what constitutes product or service quality
support services - ANSWER: how the quality of a product or service is judged
Value for price paid - ANSWER: a definition of quality that consumers often use for
product or service usefulness
Conformance to specifications - ANSWER: measures how well the product or service
meets the targets and tolerances determined by its designers
Fitness for use - ANSWER: focuses on how well the product performs its intended
function or use
continuous improvement - ANSWER: A philosophy of never-ending improvement.
benchmarking - ANSWER: Studying the business practices of other companies for
purposes of comparison.
