WITH COMPLETE SOLUTIONS GRADED A++
Being able to communicate while solving problems is important because...
you need to be able to address the situation, find the possible communication
strategies, decide the best course of action, and design the chosen message
Communication
-The process of understanding and sharing meaning.
-Considered a process because it is dynamic activity that is always changing
8 components of communication:
Source, message, channel, receiver, feedback, environment, context, interference
Source
Imagines, creates, and sends the message
Message
The stimulus or meaning produced by the source for the receiver or audience
Channel
The way in which a message or messages travel between source and receiver
Receiver
Receives the message from the source, analyzing and interpreting the message in ways
intended and unintended by the source
Feedback
The receiver's response to a message
, Environment
The atmosphere, physical and psychological, where you send and receive messages
Context
involves the setting, scene and expectations of the individuals involved
Inference
Anything that blocks or changes the sources intended message
2 types of communication:
Transactional process and constructivist
Transactional process
-Actions happen simultaneously
-The role of source and receiver is blurred
-Turn taking in conversation
Constructivist model
-Focuses on shared meaning
-common ground
Importance of context
Lets us know when its appropriate to say certain things in conversations
5 types of context:
intrapersonal, interpersonal, group, public, mass
Intrapersonal communication
-Involves one person
-"self talk"
Interpersonal