CMST 2061 CHAPTER 1 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED

CMST 2061 CHAPTER 1 EXAM QUESTIONS AND

ANSWERS WITH COMPLETE SOLUTIONS VERIFIED


Communicators may possess skills and an understanding of what's appropriate

in a given situation, but still lack competence.

True/False

True

Which of the following best describes what is meant by communication

apprehension?

Select one:

a. A moment of clarity when you fully grasp and understand a message

b. Being anxious about opening your email inbox after not checking it for a week

c. The desire to constantly obtain the latest new media device

d. A fear about communicating with others

d. A fear about communicating with others

Though decoding is an automated behavior that takes place almost

instantaneously, decoding and interpreting message meanings can be complex

and challenging.

Select one:

a. False

b. True

b. True

, Print media are NOT forms addressed in this book.

Select one:

a. True

b. False

b. False

Communication competence involves knowing what's appropriate and having the

requisite communication skills to perform. What is the third factor important to

defining communication competence?




a. Perception

b. Motivation

c. Acknowledging feedback

d. Interpretation

b. Motivation

Communication competence in the workplace is characterized by three important

elements, including well-cultivated communication skills and motivation to

communicate. What is the third primary element?




a. Having a strong vocal presence

b. Being well-versed in jargon