CMST 2061 MIDTERM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS
Task Based Messages
The message is about work
Maintenance Based Messages
The message is used to build relationships
Human Relations Message
The message is meant to be used as a form of report. This can often be overlooked
Classical Management Theory
Very controlling over employee actions and communications. Tend to follow the
hierarchy. The communication becomes limited and downward. There are few
opportunities to communicate upwards. Communications become stifled.
Human Relations Theory
Things are more social and less vertical. Employers realized that employees worked
harder whenever they listened to lower-down requests. Its almost the opposite of
classical. It is much more informal and communication-dependent. everyone is
connected to the CEO, but that leaves the top manager super distracted.
Human Resource Theory
It is communication-dependent, but offers enough structure to allow things to get done.
It is teamwork heavy and also makes good use of technology. There are task,
maintenance and human relations messages
COMPLETE SOLUTIONS
Task Based Messages
The message is about work
Maintenance Based Messages
The message is used to build relationships
Human Relations Message
The message is meant to be used as a form of report. This can often be overlooked
Classical Management Theory
Very controlling over employee actions and communications. Tend to follow the
hierarchy. The communication becomes limited and downward. There are few
opportunities to communicate upwards. Communications become stifled.
Human Relations Theory
Things are more social and less vertical. Employers realized that employees worked
harder whenever they listened to lower-down requests. Its almost the opposite of
classical. It is much more informal and communication-dependent. everyone is
connected to the CEO, but that leaves the top manager super distracted.
Human Resource Theory
It is communication-dependent, but offers enough structure to allow things to get done.
It is teamwork heavy and also makes good use of technology. There are task,
maintenance and human relations messages
