COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
10x10 information systems examples
sales and marketing, R&D and Medical, Financial, HR, Productivity, Info management,
Business intelligence, AI, Knowledge management
components of info system
can be organisations, people, software, code or just paper. "handle information"
(receive, process, store/send it)
Information system
some software or peice of code that does something with info using comp hardware -
flow on info between components can be 1/2 way.
simple info system
non-autonomous/supportive. Low level
complex info system
autonomous/automatic. high level
digital transformation
reliant on computers, faster, easier, accurate.
digital creation
new info systems doing new things e.g Limes
Chaneg in IS helps:
,achieve operational excellence, develop new products, services, business models,
improve decision making capabilities
HCI
human computer interface (or interaction) or human information interfaces
User Experience (UX)
describes a persons perception of the utlility, ease of use and efficiency of a product,
system or service.
usability
extent to which a product can be specified to users to achieve specific goals with
effectivenss, efficiency and satisfaction in context
usability development life cycle
analyse, design, develop, testing, maintenance. Benchmark testing, formative,
summative.
Interaction design (IX)
practice of designing interactive digital products, environments, systems and services.
persona
fictional charcter to represent a user type (not real people)
designing personas considerations
for who, accomplishing what, how, experience. product behaviour, form, interaction,
functions, appearance. How can product put an understandable, appealing and
controllable face on tech
user goals
, experience = how persona wants to feel using the product (ST)
end = motivation for performing task/intended outcome (MT)
life = why persona wants to accomplish end goal/long term desires
primary persona
primary target for interface design (only one)
secondary persona
mostly satisfied with intereface for primary persona; has small additional need that do
not contradict primary personas requirements
supplemental persona
completely represented by a combination of primary and secondary personas; no
additional attention given to personas in this category
customer persona
buys the product but is not necassarily the end user; treated as secondary persona
served persona
directly affected by the use of the product but does not use it; treated as secondary
persona
negative persona
who the product is not being built for
scenarios
concise, narrative descriptions of one or more personas using a product to achieve one
or more specified goals (puts personas into context)
personas and scenarios