C954 SECTION 4 ORGANIZATION DECISION-MAKING
FLASHCARDS QUESTIONS AND ANSWERS. Buy Quality Materials!
supplier power
"The supplier's ability to influence the price they charge for supplies, including material
labor and service",
threat of substitute products or services
This is high when there are many alternatives to a product or service and low when they
are a few alternatives from which to choose.,
workflow control systems
"Monitors processes to ensure tasks, activities, and responsibilities are executed as
specified",
static process
Continuously uses a systematic approach in an attempt to improve business
effectiveness and efficiency,
dynamic
Continuously changing and providing business solutions to ever-changing business
operations,
business process reengineering (BPR)
The analysis and redesign of workflows within and between enterprises,
customer-facing process
Results in a product or service that is received by an organization's external customer,
business process modeling or mapping
"The activity of creating a detailed flowchart or process map of a work process, showing
its input task and activities in a structured sequence",
business process model
"A graphic description of a process, showing the sequence and process task, which is
developed for a specific purpose and from a selected viewpoint",
business process model and notation (BPMN)
A graphical notation that depicts the steps in a business process,
as-is process model
Represents the current state of the operation that has been mapped without any
specific improvements or changes to existing processes,
to-be process model
Shows the results of applying change improvement opportunities to the current as-is
process model,
swim lane diagram
"Documents the steps or activities of a workflow by grouping activities into swim lanes,
which are horizontal or vertical columns containing all associated activities for that
category department",
process owner
The person responsible for the end-to-end functioning of a business process,
supply chain management (SCM)
FLASHCARDS QUESTIONS AND ANSWERS. Buy Quality Materials!
supplier power
"The supplier's ability to influence the price they charge for supplies, including material
labor and service",
threat of substitute products or services
This is high when there are many alternatives to a product or service and low when they
are a few alternatives from which to choose.,
workflow control systems
"Monitors processes to ensure tasks, activities, and responsibilities are executed as
specified",
static process
Continuously uses a systematic approach in an attempt to improve business
effectiveness and efficiency,
dynamic
Continuously changing and providing business solutions to ever-changing business
operations,
business process reengineering (BPR)
The analysis and redesign of workflows within and between enterprises,
customer-facing process
Results in a product or service that is received by an organization's external customer,
business process modeling or mapping
"The activity of creating a detailed flowchart or process map of a work process, showing
its input task and activities in a structured sequence",
business process model
"A graphic description of a process, showing the sequence and process task, which is
developed for a specific purpose and from a selected viewpoint",
business process model and notation (BPMN)
A graphical notation that depicts the steps in a business process,
as-is process model
Represents the current state of the operation that has been mapped without any
specific improvements or changes to existing processes,
to-be process model
Shows the results of applying change improvement opportunities to the current as-is
process model,
swim lane diagram
"Documents the steps or activities of a workflow by grouping activities into swim lanes,
which are horizontal or vertical columns containing all associated activities for that
category department",
process owner
The person responsible for the end-to-end functioning of a business process,
supply chain management (SCM)
