C954 SECTION 4 ORGANIZATION DECISION-MAKING
FLASHCARDS QUESTIONS AND ANSWERS. Buy Quality Materials!
"The supplier's ability to influence the price they charge for supplies, including
material labor and service",
supplier power
This is high when there are many alternatives to a product or service and low
when they are a few alternatives from which to choose.,
threat of substitute products or services
"Monitors processes to ensure tasks, activities, and responsibilities are executed
as specified",
workflow control systems
Continuously uses a systematic approach in an attempt to improve business
effectiveness and efficiency,
static process
Continuously changing and providing business solutions to ever-changing
business operations,
dynamic
The analysis and redesign of workflows within and between enterprises,
business process reengineering (BPR)
Results in a product or service that is received by an organization's external
customer,
customer-facing process
"The activity of creating a detailed flowchart or process map of a work process,
showing its input task and activities in a structured sequence",
business process modeling or mapping
"A graphic description of a process, showing the sequence and process task,
which is developed for a specific purpose and from a selected viewpoint",
business process model
A graphical notation that depicts the steps in a business process,
business process model and notation (BPMN)
Represents the current state of the operation that has been mapped without any
specific improvements or changes to existing processes,
as-is process model
Shows the results of applying change improvement opportunities to the current
as-is process model,
to-be process model
"Documents the steps or activities of a workflow by grouping activities into swim
lanes, which are horizontal or vertical columns containing all associated activities
for that category department",
swim lane diagram
The person responsible for the end-to-end functioning of a business process,
process owner
FLASHCARDS QUESTIONS AND ANSWERS. Buy Quality Materials!
"The supplier's ability to influence the price they charge for supplies, including
material labor and service",
supplier power
This is high when there are many alternatives to a product or service and low
when they are a few alternatives from which to choose.,
threat of substitute products or services
"Monitors processes to ensure tasks, activities, and responsibilities are executed
as specified",
workflow control systems
Continuously uses a systematic approach in an attempt to improve business
effectiveness and efficiency,
static process
Continuously changing and providing business solutions to ever-changing
business operations,
dynamic
The analysis and redesign of workflows within and between enterprises,
business process reengineering (BPR)
Results in a product or service that is received by an organization's external
customer,
customer-facing process
"The activity of creating a detailed flowchart or process map of a work process,
showing its input task and activities in a structured sequence",
business process modeling or mapping
"A graphic description of a process, showing the sequence and process task,
which is developed for a specific purpose and from a selected viewpoint",
business process model
A graphical notation that depicts the steps in a business process,
business process model and notation (BPMN)
Represents the current state of the operation that has been mapped without any
specific improvements or changes to existing processes,
as-is process model
Shows the results of applying change improvement opportunities to the current
as-is process model,
to-be process model
"Documents the steps or activities of a workflow by grouping activities into swim
lanes, which are horizontal or vertical columns containing all associated activities
for that category department",
swim lane diagram
The person responsible for the end-to-end functioning of a business process,
process owner
