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Which aspects of an organization's physical space encourage open
communication?
Open space, live plants, music
Which of the following statements best expresses the goal of communication?
The goal of communication is to develop shared meaning by communicating in a
dynamic loop.
Sexual harassment involves
a. language
b. looking
c. touching
d. all choices are correct
all choices are correct
Communication takes place in the mind of the other person, not in yours.
true
Verbal codes can be either oral or written.
true
Which is not a component of the definition of communication given in Lesson 1?
Feedback
All of the following statements about professionalism are true EXCEPT
Professionalism is limited to projecting a professional image.
Tone and nonverbal codes make up over 90% of the meaning of a message.
True
When selecting a physical environment in which to communicate, a manager
should consider all of the following except:
a. privacy
b. formality
c. proximity
d. familiarity
e. All of the above should be considerations
All of the above should be considerations
Which of the following is part of environment in the communication model as
described in the 12-element model (basic model)?
a. Heat, light and age of building
b. Atmosphere of supportiveness or defensiveness that employees feel
c. Company's traditions and rituals
d. All of the above
all of the above
Ethics in business is constantly evolving to match emerging norms and values
and varies from country to country.
ture
The medium (channel) you choose to transmit your message _____________.
should take into account how the receiver will best process the information