MGMT 395 Final Exam | Questions and Answers

MGMT 395 Final Exam | Questions and Answers Which of these refers to the information society, using knowledge to generate tangible and intangible values? Knowledge economy According to Katzenbach and Smith, people organized to function cooperatively as a group best describe which of the following? A team All of these elements make teams function EXCEPT: Identical skills According to Katzenbach and Smith, all of the following practices makes a team effective EXCEPT: Selecting members for their personality, not for their skill and skill potential ______ refers to working with someone to produce or create something. Collaboration Which of the following is NOT a success factor for having strong collaboration skills? Surface-level diversity Which of the following represent the correct sequence of Tuckman's Stages of Group Development? Forming, Storming, Norming, Performing Which of the following is known as the "polite stage"? Forming In which stage the team is mainly focused on similarities and the group looks to the leader for structure and direction? Forming In which stage the informal pecking order begins to develop, but the team is still friendly? Forming Which of the following is known as the "win-lose" stage? Storming In which stage the members clash for control of the group and people begin to choose sides? Storming In which stage the attitude about the team and the project begins to shift to negative, and there is frustration around goals, tasks, and progress? Storming In which stage buy-in to group goals occurs? Norming Cassandra is part of a team at ABC Products. She finds that her team is establishing and maintaining ground rules and boundaries, and there is willingness to share responsibility and control. Cassandra's team can be described as operating at which stage of group development? Norming Cassandra is part of a team at ABC Products. She finds that finally, her team has started to build momentum and starts to get results. Cassandra's team can be described as entering which stage of group development? Performing Margo's team, at XY Products, is completely self-directed and requires little management direction. Margo's team can be described as operating at which stage of group development? Performing According to Linda A. Hill, managing a team means managing ______. Paradox Which of the following describes a self-contradictory statement or situation? Paradox Which of the following is (are) team paradox(es)? Balancing individual differences and goals AND the collective identity and goals Fostering support AND confrontation among team members Balancing managerial authority AND team member discretion and autonomy Balancing the Triangle of Relationships—manager, team, and individual All of these. Which of these best describe the space between the team and its external forces, stakeholders, and pressures? Team's boundaries _______ technique requires that one team member to assume the role where she or he extracts buried disagreements within the team and sheds the light of day on them. They must have the courage and confidence to call out sensitive issues and force team members to work through them. Mining _______ is a technique to "recognize when the people engaged in conflict are becoming uncomfortable with the level of discord, and then interrupt to remind them that what they are doing is necessary." Real-time permission In a conflict situation, which of the following is a constructive and active response? Reaching out In a conflict situation, which of the following is a destructive and active response? Winning In a conflict situation, which of the following is a constructive and passive response? Adapting