2024 PEER SUPPORT SPECIALIST CERTIFICATION EXAM
ACTUAL QUESTIONS AND CORRECT DETAILED
ANSWERS (100% CORRECT VERIFIED SOLUTIONS) A
NEW UPDATED VERSION 2024 |GUARANTEED PASS.
(ACTUAL EXAM)
supporting recovery - ANSWER: is what the community and system does.
co-occurring disorder - ANSWER: a mental health and an addiction diagnosis
peer specialists - ANSWER: should have a good understanding of the impact of
trauma in recovery
Mercy Maricopa Integrated Care (MMIC) - ANSWER: ADHS/ DBHS contracts with the
RBHA throughout the state
Arnold v. Sarn - ANSWER: A class action suit was filed in 1981 against the state of
Arizona alleging that the state and the county did not provide a comprehensive
Mental Health system.
dual relationship - ANSWER: relationships in which a service provider has both a paid
helping relationship with another individual and another kind of relationship as well.
advocacy - ANSWER: the act of speaking to and for another person or oneself.
empathy - ANSWER: the ability to understand, perceive and feel another persons
feelings.
sympathy - ANSWER: to feel pity or sorrow
unconditional positive regard - ANSWER: acceptance and support of a person
regardless of what the person says or does.
person first language - ANSWER: emphasizing the person rather than their
symptoms.
individual advocacy - ANSWER: when one person who speaks on behalf of another
person.
self advocacy - ANSWER: when one person communicates their needs or desires to
others.
system advocacy - ANSWER: about changing rules, policies or laws that influences
how people live their lives.
, stigma - ANSWER: when someone judges you based on a single personal trait.
facilitating recovery - ANSWER: is what the behavioral health professionals do.
recovery - ANSWER: is what the consumer does
hallucinations - ANSWER: auditory or visual perceptions involve other senses: feel,
taste or smell, manageable with coping strategies.
delusions - ANSWER: beliefs that are firmly held despite contradictory evidence.
negative symptoms - ANSWER: the person has a lack of interest or pleasure
active listening - ANSWER: limit distractions to allow for focus on the speaker.
stressor - ANSWER: anything that makes one uncomfortable
role model - ANSWER: acting as an example
cultural competence - ANSWER: attaining knowledge, skills, and attitude to provide
effective care to diverse populations.
strength based approach - ANSWER: using a strength as a source to assist a person to
move toward their own recovery.
break confidentiality - ANSWER: the life of a member or another is at risk.
teachable moments - ANSWER: can occur when the member can't move forward in
solving a problem or is stuck in a situation and doesn't know what to do.
an effective way to bring about positive change within organization the PSS works in
is to... - ANSWER: share your story with co workers as well as clients.
during a staff meeting, you might hear a staff member refer to a member as "crazy"
and then laughs about it. should you do anything, and what? - ANSWER: respectfully
challenge the comment and use as a teachable moment.
emotional intelligence - ANSWER: thee ability to recognize your own and other's
emotional states, influencing others by engaging them in a positive way, building
upon personal strengths and self confidence.
build trust - ANSWER: placing confidence in another person. doing what we say we
will do, taking action on what we say we will
motivational interviewing - ANSWER: collaborative and goal oriented and are not
Counseling or Psychotherapy.
ACTUAL QUESTIONS AND CORRECT DETAILED
ANSWERS (100% CORRECT VERIFIED SOLUTIONS) A
NEW UPDATED VERSION 2024 |GUARANTEED PASS.
(ACTUAL EXAM)
supporting recovery - ANSWER: is what the community and system does.
co-occurring disorder - ANSWER: a mental health and an addiction diagnosis
peer specialists - ANSWER: should have a good understanding of the impact of
trauma in recovery
Mercy Maricopa Integrated Care (MMIC) - ANSWER: ADHS/ DBHS contracts with the
RBHA throughout the state
Arnold v. Sarn - ANSWER: A class action suit was filed in 1981 against the state of
Arizona alleging that the state and the county did not provide a comprehensive
Mental Health system.
dual relationship - ANSWER: relationships in which a service provider has both a paid
helping relationship with another individual and another kind of relationship as well.
advocacy - ANSWER: the act of speaking to and for another person or oneself.
empathy - ANSWER: the ability to understand, perceive and feel another persons
feelings.
sympathy - ANSWER: to feel pity or sorrow
unconditional positive regard - ANSWER: acceptance and support of a person
regardless of what the person says or does.
person first language - ANSWER: emphasizing the person rather than their
symptoms.
individual advocacy - ANSWER: when one person who speaks on behalf of another
person.
self advocacy - ANSWER: when one person communicates their needs or desires to
others.
system advocacy - ANSWER: about changing rules, policies or laws that influences
how people live their lives.
, stigma - ANSWER: when someone judges you based on a single personal trait.
facilitating recovery - ANSWER: is what the behavioral health professionals do.
recovery - ANSWER: is what the consumer does
hallucinations - ANSWER: auditory or visual perceptions involve other senses: feel,
taste or smell, manageable with coping strategies.
delusions - ANSWER: beliefs that are firmly held despite contradictory evidence.
negative symptoms - ANSWER: the person has a lack of interest or pleasure
active listening - ANSWER: limit distractions to allow for focus on the speaker.
stressor - ANSWER: anything that makes one uncomfortable
role model - ANSWER: acting as an example
cultural competence - ANSWER: attaining knowledge, skills, and attitude to provide
effective care to diverse populations.
strength based approach - ANSWER: using a strength as a source to assist a person to
move toward their own recovery.
break confidentiality - ANSWER: the life of a member or another is at risk.
teachable moments - ANSWER: can occur when the member can't move forward in
solving a problem or is stuck in a situation and doesn't know what to do.
an effective way to bring about positive change within organization the PSS works in
is to... - ANSWER: share your story with co workers as well as clients.
during a staff meeting, you might hear a staff member refer to a member as "crazy"
and then laughs about it. should you do anything, and what? - ANSWER: respectfully
challenge the comment and use as a teachable moment.
emotional intelligence - ANSWER: thee ability to recognize your own and other's
emotional states, influencing others by engaging them in a positive way, building
upon personal strengths and self confidence.
build trust - ANSWER: placing confidence in another person. doing what we say we
will do, taking action on what we say we will
motivational interviewing - ANSWER: collaborative and goal oriented and are not
Counseling or Psychotherapy.
