Cintas certification Exam
Questions and Answers A+ Rated
Who is the Group Vice President - -Bill Langtim
- Who is the Territory Senior Vice President - -Kevin Bien
- Who is the HR director? - -Emily Seneca
- Who is the President and COO - -Phillip Holloman
- Who is the CEO? - -Scott Farmer
- Who is the Sales Manager - -Kristy Chaparro
- Who is the Regional Sales VP? - -Chris Duffy
- Who is the Senior Vice President of Sales? - -Jim Rozakis
- Who is the Plant Manager? - -Gabe Ontiveros
- Who is the first shift supervisor? - -Ulysess Scott
- Who is the second shift supervisor? - -Dwayne evans
- Who is the third shift supervisor? - -Jaime Rios
- Principal objective - -We will exceed our customers' expectations by
maximizing the long-term value of Cintas for its shareholders and working
partners
- Elements of our Corporate Character - -We are thorough, professional,
enthusiastic, have high principles & moral values, high standards of
performance, competitive urgency, a spartan approach, and positive
discontent.
- Explain how the review process works at Cintas - -First two years - bi-
annual
Thereafter - Annual
- What does the phrase Competitive urgency mean? - -Attending to every
detail of our business with a sense of urgency, enthusiasm, professionalism,
and thoroughness in a way that if not doing so, it will result in the loss of a
partner or customer.
, - What is Cintas' open communication process? - -Supervisor, manager, HR
manager, location safety and improvement committee, GM, cintas' direct line
procedure.
- What are the typical FS buying motives? - -Image/Appearance
Soil Protection
Safety
Convenience
Sanitation
Comfort under foot
Minimize Management Involvement
Trap moisture
- Why do companies rent FS products? - -Control house keeping costs
Large Offerings
Convenience
Reduce Depreciation
Hygiene Product Offering Line
Promote a healthy enviroment
Cleanliness issues
- Why is our market reputation so important? - -Word of mouth - a customer
will tell 11 people of a bad experience.
- How can you increase your chances of staying with Cintas? - -Sell them
more products
- What are the four service quality absolutes - -They want their
uniforms/products
They want them Clean
They want them functional and in order
They want to trust and depend on their SSR
- What are the components of the SSR pay plan? - -Base pay
Route commission
Quarterly Growth Bonus
Contest Winnings
Lost Business Bonus
Catalog
Sales Leads
Premium overtime pay
- Why is the soil separation an ssr does important to our customers? - -
Proper soil separation is a key ingredient to getting the customers' products
properly cleaned. Products are made of different material. Terry towels with
Questions and Answers A+ Rated
Who is the Group Vice President - -Bill Langtim
- Who is the Territory Senior Vice President - -Kevin Bien
- Who is the HR director? - -Emily Seneca
- Who is the President and COO - -Phillip Holloman
- Who is the CEO? - -Scott Farmer
- Who is the Sales Manager - -Kristy Chaparro
- Who is the Regional Sales VP? - -Chris Duffy
- Who is the Senior Vice President of Sales? - -Jim Rozakis
- Who is the Plant Manager? - -Gabe Ontiveros
- Who is the first shift supervisor? - -Ulysess Scott
- Who is the second shift supervisor? - -Dwayne evans
- Who is the third shift supervisor? - -Jaime Rios
- Principal objective - -We will exceed our customers' expectations by
maximizing the long-term value of Cintas for its shareholders and working
partners
- Elements of our Corporate Character - -We are thorough, professional,
enthusiastic, have high principles & moral values, high standards of
performance, competitive urgency, a spartan approach, and positive
discontent.
- Explain how the review process works at Cintas - -First two years - bi-
annual
Thereafter - Annual
- What does the phrase Competitive urgency mean? - -Attending to every
detail of our business with a sense of urgency, enthusiasm, professionalism,
and thoroughness in a way that if not doing so, it will result in the loss of a
partner or customer.
, - What is Cintas' open communication process? - -Supervisor, manager, HR
manager, location safety and improvement committee, GM, cintas' direct line
procedure.
- What are the typical FS buying motives? - -Image/Appearance
Soil Protection
Safety
Convenience
Sanitation
Comfort under foot
Minimize Management Involvement
Trap moisture
- Why do companies rent FS products? - -Control house keeping costs
Large Offerings
Convenience
Reduce Depreciation
Hygiene Product Offering Line
Promote a healthy enviroment
Cleanliness issues
- Why is our market reputation so important? - -Word of mouth - a customer
will tell 11 people of a bad experience.
- How can you increase your chances of staying with Cintas? - -Sell them
more products
- What are the four service quality absolutes - -They want their
uniforms/products
They want them Clean
They want them functional and in order
They want to trust and depend on their SSR
- What are the components of the SSR pay plan? - -Base pay
Route commission
Quarterly Growth Bonus
Contest Winnings
Lost Business Bonus
Catalog
Sales Leads
Premium overtime pay
- Why is the soil separation an ssr does important to our customers? - -
Proper soil separation is a key ingredient to getting the customers' products
properly cleaned. Products are made of different material. Terry towels with
