Cintas Service Sales Rep Certification
Exam|124 Questions and Answers
Why is it so important to participate in every Cintas initiative? - -Cintas is a
growing stable fortune 500 company provides world class training that
enables me to work in a safe environment where I have control over
achieving my financial and professional goals.
- How will your participation contribute to your success as well as the
success of Cintas? - -Participating in VPP and Smith Driver training keeps me
safe and reduces the amount Cintas pays out in accident claims. Following
the NCNS, EAT process and securing At-risk renewals allows me to retain my
customers and earn additional income (renewal bonus, route volume
commission) Selling Catalog, Charging LR's for lost and damaged products,
and participating in all growth contests provides maximum value to the
customer while giving me the opportunity to give myself a raise without
waiting for an annual review.
- What are the 3 tenants of the safety Vision? - -Every Cintas location is
injury free
Every Cintas partner is engaged in continuously improving
Cintas is widely recognized as one of the worlds leaders in safety and health
performance
- What is VPP? - -Voluntary protection program
- What is safelift? - -Size up the load
Assess and plan the job
Firm base of support
Easier with your knees bent
loose grips cause strains
is the load close
flex your legs to left
turn your body, don't twists
- What is the most common injury on the route? - -The back
- What ways have you learned to avoid this happening to you? - -Use
stretch n' flex to Warm up. use a cart. use safelift techniques.
- What is the most common cause of injury? - -Slips/Trips/Falls
- What ways have you learned to avoid this? (common injuries) - -Use non-
slip footwear. Use Three points of contact system
, - What are the 5 keys to smith training? - -Aim high in steering
Get the big picture
Keep your eyes moving
leave yourself an out
make sure they see you
- How often must you complete the Smith Driver training refresher training?
- -quarterly
- What are the required documents for a driver? - -Current medical
examiners certificate, Valid Driver's License, Current vehicle registration, and
insurance card
- List the items that make-up the pre-trip and post trip vehicle inspection? -
-Service brakes
Steering mechanism
tires
windshield wipers
Wheels and Rims
Parking brake
lighting and reflectors
horn
mirrors-rear vision
coupling devices
Emergency equipment (fire extinguisher, triangle kit, spare fuses)
- Who is on the service support team? - -loaders/ unloaders
- Who is the HR director? - -Allison Kenny
- Who is the president and COO? - -Jim Rozakis
- Who is the regional sales VP? - -Ryan Blake
- Who is the senior vice president of sales? - -Wendy May
- What is the principle objective? - -We will exceed our customers
expectations to maximize the long term value of Cintas for it's shareholders
and working partners
- Who is the Plant Manager? - -Rod Wilson
- Who is the stockroom supervisor? - -Edgar Quintana
- Who is the 2nd shift supervisor? - -Anthony Pacheco
Exam|124 Questions and Answers
Why is it so important to participate in every Cintas initiative? - -Cintas is a
growing stable fortune 500 company provides world class training that
enables me to work in a safe environment where I have control over
achieving my financial and professional goals.
- How will your participation contribute to your success as well as the
success of Cintas? - -Participating in VPP and Smith Driver training keeps me
safe and reduces the amount Cintas pays out in accident claims. Following
the NCNS, EAT process and securing At-risk renewals allows me to retain my
customers and earn additional income (renewal bonus, route volume
commission) Selling Catalog, Charging LR's for lost and damaged products,
and participating in all growth contests provides maximum value to the
customer while giving me the opportunity to give myself a raise without
waiting for an annual review.
- What are the 3 tenants of the safety Vision? - -Every Cintas location is
injury free
Every Cintas partner is engaged in continuously improving
Cintas is widely recognized as one of the worlds leaders in safety and health
performance
- What is VPP? - -Voluntary protection program
- What is safelift? - -Size up the load
Assess and plan the job
Firm base of support
Easier with your knees bent
loose grips cause strains
is the load close
flex your legs to left
turn your body, don't twists
- What is the most common injury on the route? - -The back
- What ways have you learned to avoid this happening to you? - -Use
stretch n' flex to Warm up. use a cart. use safelift techniques.
- What is the most common cause of injury? - -Slips/Trips/Falls
- What ways have you learned to avoid this? (common injuries) - -Use non-
slip footwear. Use Three points of contact system
, - What are the 5 keys to smith training? - -Aim high in steering
Get the big picture
Keep your eyes moving
leave yourself an out
make sure they see you
- How often must you complete the Smith Driver training refresher training?
- -quarterly
- What are the required documents for a driver? - -Current medical
examiners certificate, Valid Driver's License, Current vehicle registration, and
insurance card
- List the items that make-up the pre-trip and post trip vehicle inspection? -
-Service brakes
Steering mechanism
tires
windshield wipers
Wheels and Rims
Parking brake
lighting and reflectors
horn
mirrors-rear vision
coupling devices
Emergency equipment (fire extinguisher, triangle kit, spare fuses)
- Who is on the service support team? - -loaders/ unloaders
- Who is the HR director? - -Allison Kenny
- Who is the president and COO? - -Jim Rozakis
- Who is the regional sales VP? - -Ryan Blake
- Who is the senior vice president of sales? - -Wendy May
- What is the principle objective? - -We will exceed our customers
expectations to maximize the long term value of Cintas for it's shareholders
and working partners
- Who is the Plant Manager? - -Rod Wilson
- Who is the stockroom supervisor? - -Edgar Quintana
- Who is the 2nd shift supervisor? - -Anthony Pacheco
