GUIDEWIRE CLAIM CENTER
PROFESSIONAL ACTUAL EXAM
COMPLETE ACCURATE EXAM
QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A+
What does an end user need to access a GW app -
....ANSWER...A supported web browser and a valid
username and password
What is one thing that determines what data is
gathered on a claim intake screen -
....ANSWER...Type of claim (auto, homeowners)
When a user attempts to log into CC, what 3 pieces
of info does the app attempt to determine? -
....ANSWER...1. can the user be authenticated
2. what are the users roles
3. what is the users startup page
,What is the purpose of an exposure? -
....ANSWER...Used to track potential payments on one
coverage for one claimant
What are two mechanisms used to determine if a
payment requires approval? - ....ANSWER...1.
Authority Limits
2. Transaction Approval Rules
What two mechanisms are referred to as a check? -
....ANSWER...A physical paper check and an EFT
What is a set of activities on a claim called? -
....ANSWER...A workplan
What are the three types of service requests? -
....ANSWER...1. Service only
2. Quote only
3 Quote and service
What is an incident? - ....ANSWER...The 'what" that
was lost or damaged
,What are the six assignable objects in CC base
configuration? - ....ANSWER...1. Claims
2. Exposures
3. Activities
4. Service requests
5. Matter (litigation)
6. Subrogation
When does object assignment happen? -
....ANSWER...Object creation and manual object
reassignment
What are the two basic building blocks of the CC org
structure - ....ANSWER...Users and groups
What is the difference between a policy and a
PolicyType in CC? - ....ANSWER...Policy - a product
that is sold to customers, promises to pay money for
specified loss types. Contract between insured and
insurer
, What happens during automated claim setup? -
....ANSWER...1. The claim is segmented
2. The claim is assigned to a group and user
3. Activities may be created for work that must be
done on the claim
What are 3 ways a claim can be entered into CC? -
....ANSWER...1. Portal
2. External application
3. New claim wizard
What are the highest and lowest levels of maturity of
a claim and exposure? - ....ANSWER...Ability to pay
and New loss completion
What are two attributes of a group used in
determining assignment? - ....ANSWER...Group type
and group region
What is the purpose of assignment in automated
claim setup? - ....ANSWER...To determines the owner
of the claim and exposures
PROFESSIONAL ACTUAL EXAM
COMPLETE ACCURATE EXAM
QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A+
What does an end user need to access a GW app -
....ANSWER...A supported web browser and a valid
username and password
What is one thing that determines what data is
gathered on a claim intake screen -
....ANSWER...Type of claim (auto, homeowners)
When a user attempts to log into CC, what 3 pieces
of info does the app attempt to determine? -
....ANSWER...1. can the user be authenticated
2. what are the users roles
3. what is the users startup page
,What is the purpose of an exposure? -
....ANSWER...Used to track potential payments on one
coverage for one claimant
What are two mechanisms used to determine if a
payment requires approval? - ....ANSWER...1.
Authority Limits
2. Transaction Approval Rules
What two mechanisms are referred to as a check? -
....ANSWER...A physical paper check and an EFT
What is a set of activities on a claim called? -
....ANSWER...A workplan
What are the three types of service requests? -
....ANSWER...1. Service only
2. Quote only
3 Quote and service
What is an incident? - ....ANSWER...The 'what" that
was lost or damaged
,What are the six assignable objects in CC base
configuration? - ....ANSWER...1. Claims
2. Exposures
3. Activities
4. Service requests
5. Matter (litigation)
6. Subrogation
When does object assignment happen? -
....ANSWER...Object creation and manual object
reassignment
What are the two basic building blocks of the CC org
structure - ....ANSWER...Users and groups
What is the difference between a policy and a
PolicyType in CC? - ....ANSWER...Policy - a product
that is sold to customers, promises to pay money for
specified loss types. Contract between insured and
insurer
, What happens during automated claim setup? -
....ANSWER...1. The claim is segmented
2. The claim is assigned to a group and user
3. Activities may be created for work that must be
done on the claim
What are 3 ways a claim can be entered into CC? -
....ANSWER...1. Portal
2. External application
3. New claim wizard
What are the highest and lowest levels of maturity of
a claim and exposure? - ....ANSWER...Ability to pay
and New loss completion
What are two attributes of a group used in
determining assignment? - ....ANSWER...Group type
and group region
What is the purpose of assignment in automated
claim setup? - ....ANSWER...To determines the owner
of the claim and exposures
