BA302 Organizational Behavior - Chapter 6 Design
COMBINED
_______________ is (are) a downside to goal setting. Correct
Answers Learning decreases
65. All of the following are actions those who perceive inequity
can undertake to "balance the scales" EXCEPT
a. steal.
b. begin to arrive at work late.
c. quit.
d.produce higher quality work. Correct Answers produce
higher quality work
A central issue currently facing long-haul trucking companies is
Correct Answers employee turnover.
A key element of the scientific management philosophy is
using training and specific instructions to maximize task variety.
minimizing waste by identifying the most efficient method to
perform the job, while still retaining high levels of autonomy.
expanding the nature of tasks performed by employees to add
more variety to the job.
breaking down jobs into their simplest components to facilitate
specialization. Correct Answers breaking down jobs into their
simplest components to facilitate specialization.
A key element of the scientific management philosophy is
Correct Answers breaking down jobs into their simplest
components to facilitate specialization.
,Abdul tends to emphasize harmonious interpersonal
relationship, prefers to be with friends, and enjoys family events.
Abdul would probably be categorized as being
a. low in need for achievement.
b. high in need for affiliation.
c. high in need for power.
d. low in need for affiliation. Correct Answers high in need for
affiliation
Ability refers to
a. having the resources, information and support one needs to
perform well.
b. having the skills and knowledge required to perform the job.
c. the intention of achieving a goal, leading to goal-directed
behavior.
d. the function of performance, motivation, and environment.
Correct Answers having the skills and knowledge required to
perform the job
According to ERG theory, if an individual is frustrated in the
growth opportunities
a. he may regress only to relatedness needs.
b. he may regress only to existence needs.
c. he may regress to either relatedness or existence needs.
d. he will be motivated by the next higher need in his need
hierarchy. Correct Answers he may regress to either
relatedness or existence needs
Alderfer's growth needs correspond to Maslow's
a. social needs.
b. safety needs.
,c. esteem needs.
d. physiological needs. Correct Answers esteem needs
Alderfer's theory of motivation revised Maslow's revised theory
of needs by
a. relaxing the basic assumptions of Maslow's theory of needs.
b. assuming needs are hierarchically-based.
c. re-ordering the hierarchy of needs.
d. assuming needs are grouped into five categories. Correct
Answers relaxing the basic assumptions of Maslow's theory of
needs
Alferfer's existence needs correspond to Maslow's
a. social needs.
b. esteem needs.
c. self-actualization needs.
d. safety needs. Correct Answers safety needs
All of the following are general mental abilities refer to Correct
Answers reasoning abilities, verbal and numerical skills,
analytical skills.
American employees respond (negatively/positively) to goals
when they are perceived to be extremely difficult, but Chinese
employees were more motivated by difficult goals Correct
Answers negatively
An attitude is Correct Answers our opinions, beliefs and
feelings about our environment.
An example of extinction is
, a. nagging an employee to call a customer.
b. suspending an employee for being late three days in a row.
c. praising an employee for a well written report.
d. ignoring a coworker who is telling dirty jokes. Correct
Answers ignoring a coworker who is telling dirty jokes
Analyzing Trader Joe's success using Herzberg's two-factor
theory of motivation would suggest that
a. contextual factors, like being among the best paid employees
in the retail
industry, are the only reason for the firm's success.
b. content factors, like the collaborative atmosphere in each
supermarket, are the only reason for the firm's success.
c. growth needs, like the autonomy of opening products for
customer samples, are the only reason for the firm's success.
d. Contextual, content, and growth needs factors all help to
contribute to Trader Joe's success Correct Answers contextual,
content, and growth needs factors all help to contribute to Trader
Joe's success
Analyzing Zappos success using Herzberg's two-factor theory of
motivation would suggest that addressing
a. hygiene factors, like being among the best paid employees in
the retail
industry, are the only reason for the firm's success.
b. content factors, like the collaborative atmosphere each
employee creates are the only reason for the firm's success.
c. motivators, like the autonomy in customer service, are the
only reason for the firm's success.
COMBINED
_______________ is (are) a downside to goal setting. Correct
Answers Learning decreases
65. All of the following are actions those who perceive inequity
can undertake to "balance the scales" EXCEPT
a. steal.
b. begin to arrive at work late.
c. quit.
d.produce higher quality work. Correct Answers produce
higher quality work
A central issue currently facing long-haul trucking companies is
Correct Answers employee turnover.
A key element of the scientific management philosophy is
using training and specific instructions to maximize task variety.
minimizing waste by identifying the most efficient method to
perform the job, while still retaining high levels of autonomy.
expanding the nature of tasks performed by employees to add
more variety to the job.
breaking down jobs into their simplest components to facilitate
specialization. Correct Answers breaking down jobs into their
simplest components to facilitate specialization.
A key element of the scientific management philosophy is
Correct Answers breaking down jobs into their simplest
components to facilitate specialization.
,Abdul tends to emphasize harmonious interpersonal
relationship, prefers to be with friends, and enjoys family events.
Abdul would probably be categorized as being
a. low in need for achievement.
b. high in need for affiliation.
c. high in need for power.
d. low in need for affiliation. Correct Answers high in need for
affiliation
Ability refers to
a. having the resources, information and support one needs to
perform well.
b. having the skills and knowledge required to perform the job.
c. the intention of achieving a goal, leading to goal-directed
behavior.
d. the function of performance, motivation, and environment.
Correct Answers having the skills and knowledge required to
perform the job
According to ERG theory, if an individual is frustrated in the
growth opportunities
a. he may regress only to relatedness needs.
b. he may regress only to existence needs.
c. he may regress to either relatedness or existence needs.
d. he will be motivated by the next higher need in his need
hierarchy. Correct Answers he may regress to either
relatedness or existence needs
Alderfer's growth needs correspond to Maslow's
a. social needs.
b. safety needs.
,c. esteem needs.
d. physiological needs. Correct Answers esteem needs
Alderfer's theory of motivation revised Maslow's revised theory
of needs by
a. relaxing the basic assumptions of Maslow's theory of needs.
b. assuming needs are hierarchically-based.
c. re-ordering the hierarchy of needs.
d. assuming needs are grouped into five categories. Correct
Answers relaxing the basic assumptions of Maslow's theory of
needs
Alferfer's existence needs correspond to Maslow's
a. social needs.
b. esteem needs.
c. self-actualization needs.
d. safety needs. Correct Answers safety needs
All of the following are general mental abilities refer to Correct
Answers reasoning abilities, verbal and numerical skills,
analytical skills.
American employees respond (negatively/positively) to goals
when they are perceived to be extremely difficult, but Chinese
employees were more motivated by difficult goals Correct
Answers negatively
An attitude is Correct Answers our opinions, beliefs and
feelings about our environment.
An example of extinction is
, a. nagging an employee to call a customer.
b. suspending an employee for being late three days in a row.
c. praising an employee for a well written report.
d. ignoring a coworker who is telling dirty jokes. Correct
Answers ignoring a coworker who is telling dirty jokes
Analyzing Trader Joe's success using Herzberg's two-factor
theory of motivation would suggest that
a. contextual factors, like being among the best paid employees
in the retail
industry, are the only reason for the firm's success.
b. content factors, like the collaborative atmosphere in each
supermarket, are the only reason for the firm's success.
c. growth needs, like the autonomy of opening products for
customer samples, are the only reason for the firm's success.
d. Contextual, content, and growth needs factors all help to
contribute to Trader Joe's success Correct Answers contextual,
content, and growth needs factors all help to contribute to Trader
Joe's success
Analyzing Zappos success using Herzberg's two-factor theory of
motivation would suggest that addressing
a. hygiene factors, like being among the best paid employees in
the retail
industry, are the only reason for the firm's success.
b. content factors, like the collaborative atmosphere each
employee creates are the only reason for the firm's success.
c. motivators, like the autonomy in customer service, are the
only reason for the firm's success.
