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CLEET CERTIFICATION PHASE 1 TEST EXAM ACTUAL EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS

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CLEET CERTIFICATION PHASE 1 TEST EXAM ACTUAL EXAM QUESTIONS WITH DETAILED VERIFIED ANSWERS

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CLEET CERTIFICATION PHASE 1 TEST EXAM
ACTUAL EXAM QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT ANSWERS)
/ALREADY GRADED A+


What are the responsibilities of a security guard during or after an incident or offense? -
ANSWER Observe and report

Which of the following is a true statement about a security guard's relationship to the
public or client employees? - ANSWER Security officers enforce the client's rules,
policies, and procedures.

Which of the following actions demonstrates good public relation? - ANSWER Enforcing
all rules, policies, and procedures without expressing personal opinions or
disagreement.

Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized)
- ANSWER No

Maintaining a good physical appearance means? - ANSWER Being well-groomed

Maintaining a professional work area means? - ANSWER Keeping desks and counters
clean and organized

How should you respond to people who try to use their friendship with people? -
ANSWER Be fair

How should you speak to communicate across language barriers? - ANSWER Clearly
slowly

Which of the following words does not represent a guideline for communicating across
language barriers? - ANSWER Shout

How can you maintain your professionalism when communicating with the media? -
ANSWER Being pleasant at all times

What is the proper response to a request to answer questions from the media? -
ANSWER Refer media representatives to your supervisor

In addition to being understanding when making a court appearance, you should should
also? - ANSWER Be yourself

, What is one way of maintaining your credibility during a court appearance? - ANSWER
Projecting a professional image

Who should hang up the phone last? - ANSWER You

If you answer the telephone and the person caller wants may not be reached? -
ANSWER Explain the reason the person may not be reached.

When reporting an emergency over the telephone you should? - ANSWER Follow all
directions given by the emergency dispatcher

At what level should you speak when using a radio? - ANSWER Just above a normal
conversational level

Which statement accurately describes the role of the security guard in quieting a
dispute? - ANSWER You are an outsider to the argument.

During an argument inside of a store what should you do? - ANSWER Calmly explain
that they are disturbing others.
Gently but firmly advise the participants to resolve their argument quietly.

A security guard licensed to carry a firearm in the course and scope of employment and
authorized by the employer on a specific post is? - ANSWER An armed security guard

Which of the following defines a "security agency" - ANSWER A person, firm,
corporation, or other private legal entity in the business of furnishing another person
security guard services or armed security guards for hire

If you are employed as a private watchman to protect property, you would be
considered: - ANSWER A security guard

How many types of license are available - ANSWER 9 or higher

Which of the following persons is not affected by the Oklahoma Security Guard and
Private Investigator Act? - ANSWER A full-time certified peace officer of the state.

Which of the following persons is affected by the Oklahoma Security Guard and Private
Investigator Act? - ANSWER A person, firm, corporation, or other private legal entity in
the business of furnishing another person as a security guard or armed security guard
hire.

Which of the following is one of the powers granted to the Council on Law Enforcement
Education and Training? - ANSWER To establish the minimum curriculum requirements
for training applicants.

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