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emotional intelligence
the ability to recognize, understand, and manage ones emotions as well as the
emotions of others.
5 M's of emotional intelligence
-Manage problems in positive manner
-Motivate yourself and others
-Make decisions based on logic instead of emotion
-Manage emotions to improve success
-Model communication techniques and relationship
Intelligent Quotient (IQ)
a measure of individual intelligence relative to a statistically normal curve
a person with a high IQ may find it easier to:
-use logic to solve problems
-plan and strategize
-understand abstract ideas
-learn and adapt to change
-grasp and use language
a person with a high EI may find it easier to:
, -identify emotions
-empathize
-adapt feelings
-control impulses
-withstand temptations
-resolve conflicts
-communicate effectively
self-awareness
the ability to recognize and understand your moods, emotions, and drives, as well as
their effect on others.
social awareness
the ability to empathize and understand the emotions of others
self-management
the ability to control or redirect disruptive impulses and moods. To think before acting
social skills
proficiency in managing relationships and building networks, an ability to find common
ground and build rapport.
self management strategies
monitor
evaluate
time
attitude/confidence