NURS 1013, FINAL EXAM, COMMUNICATION QUESTIONS AND
ANSWERS VERIFIED
Nurses must communicate with team members in a manner that promotes ____
communication and _____ mutual respect.
Open, mutual
communication & collaboration between the nurse, patient, & other healthcare
professionals is a result in
quality person centered care.
Communication as an interaction: Nursing
- rely on effective communication to provide care
- Most valuable tool in health care setting
- essential part of nurse-client relationship
The interpersonal component of professional nursing:
Communication
- Basis of helping relationship
- nurse-patient relationship
structure of communication
- dynamic interaction between two or more people
- exchange of ideas, goals, beliefs, and values, feelings
- Affects self and others
Communication Process
, stimulus, source, message, channel, receiver, and feedback
verbal communication
- developmental age (verbal, cognitive ability)
- Cultural heritage (connotative (thinking) meanings) (cold pop example)
Communication: Nonverbal
-65% to 95% of a sent message
- body behaviors
-facial expressions
- emotions expressed in the eyes
- voice-related behaviors
- observable autonomic physiological responses
- personal appearance
- physical characteristics
proximity in communication
-INTIMATE ZONE: Interaction between parents & children or those desiring close
personal contact.
-PERSONAL ZONE: Distance when interacting with close friends.
-SOCIAL ZONE: Space when interacting with acquaintances such as in a work or social
setting.
-PUBLIC ZONE: Communication when speaking to an audience or a small group.
INTIMATE ZONE:
0-18 inches, child/ parent
PERSONAL ZONE:
ANSWERS VERIFIED
Nurses must communicate with team members in a manner that promotes ____
communication and _____ mutual respect.
Open, mutual
communication & collaboration between the nurse, patient, & other healthcare
professionals is a result in
quality person centered care.
Communication as an interaction: Nursing
- rely on effective communication to provide care
- Most valuable tool in health care setting
- essential part of nurse-client relationship
The interpersonal component of professional nursing:
Communication
- Basis of helping relationship
- nurse-patient relationship
structure of communication
- dynamic interaction between two or more people
- exchange of ideas, goals, beliefs, and values, feelings
- Affects self and others
Communication Process
, stimulus, source, message, channel, receiver, and feedback
verbal communication
- developmental age (verbal, cognitive ability)
- Cultural heritage (connotative (thinking) meanings) (cold pop example)
Communication: Nonverbal
-65% to 95% of a sent message
- body behaviors
-facial expressions
- emotions expressed in the eyes
- voice-related behaviors
- observable autonomic physiological responses
- personal appearance
- physical characteristics
proximity in communication
-INTIMATE ZONE: Interaction between parents & children or those desiring close
personal contact.
-PERSONAL ZONE: Distance when interacting with close friends.
-SOCIAL ZONE: Space when interacting with acquaintances such as in a work or social
setting.
-PUBLIC ZONE: Communication when speaking to an audience or a small group.
INTIMATE ZONE:
0-18 inches, child/ parent
PERSONAL ZONE:
