answers) graded A+
Organizations - correct answer ✔✔Social interventions with common goals through group effort
Key Characteristics for Organization - correct answer ✔✔-Social interventions
-Goal accomplishment
-Group effort
Social Interventions - correct answer ✔✔Coordinated presence of people
HR Management - correct answer ✔✔Applied organizational behaviour with programs to acquire,
develop, motivate and retain employees
Classical View of Management - correct answer ✔✔Specialization of labour, intensive coordination and
centralized decision making
Contemporary View of Management - correct answer ✔✔Management styles need to be tailored to the
situation
Mintzberg and Management Roles - correct answer ✔✔Interpersonal (works with people), informational
(getting and giving info), decisional (make decisions)
Contemporary Management Issues - correct answer ✔✔Diversity, employee well-being, talent
management, employee engagement, corporate social responsibility, workplace spirituality, positive
organizational behaviour
Personality - correct answer ✔✔Stable state of psychological characteristics
,Dispositional Approach - correct answer ✔✔Individuals posses stable traits or characteristics that
influence their attitudes and behaviours
Situational Approach - correct answer ✔✔Characteristics of the organizational setting influence people's
feelings, attitudes and behaviour
Interactional Approach - correct answer ✔✔Combines situational and dispositional approach
Weak Situation - correct answer ✔✔Few rules and weak reinforcement
Strong Situations - correct answer ✔✔More rules and strong reinforcement
Big 5 Model of Personality - correct answer ✔✔Extraversion, emotional stability, agreeableness,
conscientiousness, openness to experience
Locus of Control - correct answer ✔✔Belief of whether one's behaviour is controlled by internal or
external factors
Self-monitoring - correct answer ✔✔People observe and regulate how they appear and behave
Self-esteem - correct answer ✔✔Positive self-evaluation
Self-regulation - correct answer ✔✔Observing one's own behaviour, comparing it to a standard and
rewarding oneself when meeting standard
Discrepancy Reduction - correct answer ✔✔Discrepancy between one's goals and performance which
motivates one to modify their behaviour
Discrepancy Production - correct answer ✔✔When individuals attain their goals, they are likely to set
higher and more challenging goals
, Learning Theories - correct answer ✔✔Operant learning theory and social cognitive theory
Operant Learning Theory - correct answer ✔✔Person learns to operate and is controlled by the
consequences that follow it
Social Cognitive Theory - correct answer ✔✔Emphasizes the role of cognitive processes in regulating
people's behaviour and people learn by observing others
Positive Reinforcement - correct answer ✔✔Addition of stimulus that increases or maintains the
probability of behaviour
Negative Reinforcement - correct answer ✔✔Removal of a stimulus from a situation that increases or
maintains the probability of behaviour
Rewards vs. Reinforcers - correct answer ✔✔Reinforcers depend on if they changed behaviour, reward
might not change behaviour
Performance Feedback - correct answer ✔✔Providing quantitative or qualitative information on past
performance
Social Recognition - correct answer ✔✔Informal acknowledgement of appreciation (observational
learning, self-efficacy, self-regulation)
For Fast Acquisition of Response - correct answer ✔✔Continuous and immediate reinforcement
For Persistent Behaviour of Response - correct answer ✔✔Partial and delayed reinforcement
Extinction - correct answer ✔✔Terminating the reinforcement that is maintaining some unwanted
behaviour
Punishment - correct answer ✔✔Application of an aversive stimulus following unwanted behaviour