HEALTH AND WELLNESS - NBHWC EXAM QUESTIONS AND
ANSWERS .Buy Quality Materials!
Nonviolent Communication (NVC)
A model for expressing empathy; make observations, not evaluation; express feelings,
not thoughts; identify needs not strategies; make requests, not demands
Orienting Process
using core skills to move from General to Specific to arrive at mutually agreed on goals
Appreciative Inquiry (AI)
focuses on finding the best in people and working together to achieve a jointly
constructed and shared purpose, vision, and goal. 5 Principles lead to 5 Practices:
Define
Discover
Dream
Design
Destiny
Part of Positive Psychology
Leads to a Growth Mindset rather than just trying to solve a problem
controlled motivation
__________________ that is externally controlled, such as when one is motivated to
obtain a desired consequence or extrinsic reward
autonomous motivation
self-motivation or intrinsic motivation that occurs when people feel they are in control of
their motivation
Motivational Interviewing
Encouraging clients to find their own reasons to change with pro-change talk and
avoiding change-resistance talk; assisting patients to make their own best decisions
about why, what, how, and whether to change
Using empathy, reflections, looking for unmet needs
4 Principles of this method: Engaging, Focusing (directing the focus on the gap b/w a
client's situation and their values and goals), Evoking and Planning (EFEP)
Exploring Discrepancies
Don't point out ______________ but allow clients to notice ___________ for
themselves
Ideal Ratio of Reflections to Questions
2:1 or half
shift-focused reflections
redirect focus on change talk in another area, rather than resistance talk
- shifts it to something positive they talked about
ANSWERS .Buy Quality Materials!
Nonviolent Communication (NVC)
A model for expressing empathy; make observations, not evaluation; express feelings,
not thoughts; identify needs not strategies; make requests, not demands
Orienting Process
using core skills to move from General to Specific to arrive at mutually agreed on goals
Appreciative Inquiry (AI)
focuses on finding the best in people and working together to achieve a jointly
constructed and shared purpose, vision, and goal. 5 Principles lead to 5 Practices:
Define
Discover
Dream
Design
Destiny
Part of Positive Psychology
Leads to a Growth Mindset rather than just trying to solve a problem
controlled motivation
__________________ that is externally controlled, such as when one is motivated to
obtain a desired consequence or extrinsic reward
autonomous motivation
self-motivation or intrinsic motivation that occurs when people feel they are in control of
their motivation
Motivational Interviewing
Encouraging clients to find their own reasons to change with pro-change talk and
avoiding change-resistance talk; assisting patients to make their own best decisions
about why, what, how, and whether to change
Using empathy, reflections, looking for unmet needs
4 Principles of this method: Engaging, Focusing (directing the focus on the gap b/w a
client's situation and their values and goals), Evoking and Planning (EFEP)
Exploring Discrepancies
Don't point out ______________ but allow clients to notice ___________ for
themselves
Ideal Ratio of Reflections to Questions
2:1 or half
shift-focused reflections
redirect focus on change talk in another area, rather than resistance talk
- shifts it to something positive they talked about
