Quality Materials!
Skills required of MLAs
Identify and prepare patients for specimen collection
Skills required of MLAs
Collect venipuncture and capillary blood specimens
Skills required of MLAs
Prepare blood and other specimens for analysis's
Skills required of MLAs
Process urine, fecal, semen, sputum, etc in preparation for testing
Skills required of MLAs
Prepare specimens for proper transport
Skills required of MLAs
Distribute specimens to lab departments and outside labs
Skills required of MLAs
Prepare media and reagents for use in specimen testing
Skills required of MLAs
Perform ECG testing as required
Skills required of MLAs
Perform routine lab tests under supervision
Skills required of MLAs
Operate and care for routine lab equipment
Skills required of MLAs
Enter data into LIS (laboratory information system)
Skills required of MLAs
Collect and document monthly workload and record data
Skills required of MLAs
Perform related clerical duties
Skills required of MLAs
Fill out billing and other forms/requisitions
Skills required of MLAs
Comply with safety rules, policies, and guidelines
Skills required of MLAs
Report results after being resulted by technicians
What does POCT stand for? explain
point of care testing or bedside testing is defined as medical diagnostic testing at or
near the point of care, that is at the time and place of patient care
Employee of tens overlook their physical work environment unless it is:
Overwhelmingly good or bad
Ergonomics in the laboratory focuses on:
Taking a break, remaining comfortable, stretching, and exercising
Barriers to effective communication
The patient does not speak english, the patient is a very young child, the patient is
emotionally upset, the patient is hard of hearing.
, Diversity Awareness
Acknowledging a patient's beliefs, customs, knowledge, and attitudes
RT is also known as:
Medical Laboratory Technologist
Non-verbal communication includes
Appearance, touch, proxemics, body language (facial expression and eye contact)
Organizational flow of the laboratory:
MLA - technologist- supervisor - pathologist
Canadian Charter of Rights and Freedoms
Must be considered before any legislation is implemented
Federal body that defines the competencies for medical laboratory personnel:
CSMLS
Statements that create an atmosphere of authority or power
Warning and threatening
Statements that may "put down"
Moralizing and judging
Statements that are demanding, may be appropriate in emergency situations
Ordering or commanding
Inappropriate reassurance
Dishonesty towards patients to fool them into cooperating or comfort them even though
a venipuncture will still be painful.
Ward manual
A list of all the tests done in the laboratory and contains instructions for collecting non-
blood specimens
Professionalism
Conduct or qualities that characterize a professional person.
Self-confidence
The ability to trust one's own personal judgement - emerges outwardly via posture,
appearance, courage, and tactfulness in communication
Integrity
A personal feeling of wholeness derived from honesty and consistency of character
Compassion
ability to have a gentle, caring attitude toward patients and fellow employees
self-motivation
The ability to take initiative and follow through on tasks - consistently striving to improve
ans correct behaviour
Dependability
The ability to take responsibility for ones actions, work hard, and show constant reliable
effort.
Empathy
the ability to understand and share the feelings of another
Accountability
ability to answer for one's own actions
Honesty - patient interaction
If a patient asks for test results, be honest with them and say that that is out of your
scope and they must consult with their ordering physician