COM 1000 FINAL QUESTIONS AND ANSWERS
The skit shown in class about two men applying for a job illustrated the concept of -
Answers- Role
The idea that our past experiences lead us to see the world in a particular way that is
difficult to change is called - Answers- Perceptual Constancy
Aristotle introduced the concept that effective communication is comprised of -
Answers- Different kinds of appeals: Ethos, Pathos, Logos
The SMCRE model of communication identifies
A. communication mediums
B. individuals involving communications
C. variables of communication
D. all of these - Answers- D. all of these
Which of the following is NOT a criteria for evaluating sources of information? -
Answers- Is the supporting material personal
The great UCLA basketball coach John Wooden was able to motivate his players
because of his charisma and the high level of respect his players held him in. What type
of power does this illustrate? - Answers- Referent power
The great UNC basketball coach, Dean Smith, was able to win so often because his
team understood what the opponent was trying to do on offense and defense. Dean
Smith was a master at knowing what types of plays the other team was going to run
during the game. What type of power does this illustrate? - Answers- Expert power
When other members of a group admire and respect a person, that person has -
Answers- Referent power
Which of the following is NOT an example of a group norm? - Answers- The leader has
a very large vocabulary so she practically needs an interpreter for others to understand
her
All of the following are reasons listed in your text for why you should study small group
communication EXCEPT - Answers- It is more fun to do things with a group of people
rather than as an individual
Which of the following statements about emotional labor is NOT true?
a. Emotional labor can decrease job satisfaction
b. Emotional labor can benefit the client
c. Emotional labor can decrease turnover
, d. Emotional labor can benefit the organization - Answers- A. Emotional labor can
decrease job satisfaction
The downward flowchart positioning of Roger Sterling showed him to be in a(n)
_________________ position to Guy MacKendrick. (Hint: DO NOT answer with
"downward.") - Answers- inferior
In the world of Mad Men, which has the more high context culture? - Answers- Great
Britain
When Conrad Hilton asked Don Draper, "What do you want?", Draper responded
ethically and effectively with: - Answers- "I'd love a chance at your business."
Sally Draper is very reluctant to self-disclose to her mother, but not to her father. Why? -
Answers- Because her father is more empathetic and positive than her mother
Which is the best example of an advertising slogan designed to appeal to the self-
actualization need? - Answers- "be all that you can be"
All e-mails related to this course should be sent - Answers- Via webcourses mail
Perceptual checking is a skill that helps us - Answers- Understand another person and
his or her message more accurately
In his famous speech, Dr. Martin Luther King, Jr., repeated the phrase, "I have a
dream." Using the same word or phrase repeatedly throughout the speech to
emphasize the essential point that the speaker seeks to convey is known as: -
Answers- Repitition
Which of the following is defined as the idea that what people perceive is influenced by
the language in which they think and speak? - Answers- Linguistic relativity hypothesis
According to the NSA, the MAIN lesson to be learned from the "mokusatsu" incident is -
Answers- Try not to use ambiguous words
"Her mind is as sharp as razor wire" is an example of: - Answers- simile
"Do not underestimate the powers of the emperor, or suffer your father's fate you will."
This is an example of - Answers- inversion
In the video shown in class, when Donna said "Everything's fine" to Eric her nonverbal
code __________________ her verbal code - Answers- contradicted
Nonverbal communication is - Answers- always silent
The skit shown in class about two men applying for a job illustrated the concept of -
Answers- Role
The idea that our past experiences lead us to see the world in a particular way that is
difficult to change is called - Answers- Perceptual Constancy
Aristotle introduced the concept that effective communication is comprised of -
Answers- Different kinds of appeals: Ethos, Pathos, Logos
The SMCRE model of communication identifies
A. communication mediums
B. individuals involving communications
C. variables of communication
D. all of these - Answers- D. all of these
Which of the following is NOT a criteria for evaluating sources of information? -
Answers- Is the supporting material personal
The great UCLA basketball coach John Wooden was able to motivate his players
because of his charisma and the high level of respect his players held him in. What type
of power does this illustrate? - Answers- Referent power
The great UNC basketball coach, Dean Smith, was able to win so often because his
team understood what the opponent was trying to do on offense and defense. Dean
Smith was a master at knowing what types of plays the other team was going to run
during the game. What type of power does this illustrate? - Answers- Expert power
When other members of a group admire and respect a person, that person has -
Answers- Referent power
Which of the following is NOT an example of a group norm? - Answers- The leader has
a very large vocabulary so she practically needs an interpreter for others to understand
her
All of the following are reasons listed in your text for why you should study small group
communication EXCEPT - Answers- It is more fun to do things with a group of people
rather than as an individual
Which of the following statements about emotional labor is NOT true?
a. Emotional labor can decrease job satisfaction
b. Emotional labor can benefit the client
c. Emotional labor can decrease turnover
, d. Emotional labor can benefit the organization - Answers- A. Emotional labor can
decrease job satisfaction
The downward flowchart positioning of Roger Sterling showed him to be in a(n)
_________________ position to Guy MacKendrick. (Hint: DO NOT answer with
"downward.") - Answers- inferior
In the world of Mad Men, which has the more high context culture? - Answers- Great
Britain
When Conrad Hilton asked Don Draper, "What do you want?", Draper responded
ethically and effectively with: - Answers- "I'd love a chance at your business."
Sally Draper is very reluctant to self-disclose to her mother, but not to her father. Why? -
Answers- Because her father is more empathetic and positive than her mother
Which is the best example of an advertising slogan designed to appeal to the self-
actualization need? - Answers- "be all that you can be"
All e-mails related to this course should be sent - Answers- Via webcourses mail
Perceptual checking is a skill that helps us - Answers- Understand another person and
his or her message more accurately
In his famous speech, Dr. Martin Luther King, Jr., repeated the phrase, "I have a
dream." Using the same word or phrase repeatedly throughout the speech to
emphasize the essential point that the speaker seeks to convey is known as: -
Answers- Repitition
Which of the following is defined as the idea that what people perceive is influenced by
the language in which they think and speak? - Answers- Linguistic relativity hypothesis
According to the NSA, the MAIN lesson to be learned from the "mokusatsu" incident is -
Answers- Try not to use ambiguous words
"Her mind is as sharp as razor wire" is an example of: - Answers- simile
"Do not underestimate the powers of the emperor, or suffer your father's fate you will."
This is an example of - Answers- inversion
In the video shown in class, when Donna said "Everything's fine" to Eric her nonverbal
code __________________ her verbal code - Answers- contradicted
Nonverbal communication is - Answers- always silent
