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What should you do if a fry basket falls into the fryer oil at McDonald's?
✔✔Immediately retrieve the basket using the appropriate tools and check for safety.
How should you handle a customer who orders a special request, like no onions on their burger?
✔✔Politely confirm the request, ensure the burger is made correctly, and check it before serving.
If a milkshake machine is malfunctioning, what should you do?
✔✔Report the issue to the manager and place a “do not use” sign on the machine.
What should you do if the fryer oil starts to smoke?
✔✔Turn off the fryer, let it cool down, and inform the manager immediately.
How should you store tomatoes in the kitchen during peak hours?
✔✔Place them in a clean, covered container and store them at room temperature until they’re
needed.
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, What’s the best way to handle a condiment dispenser that’s running low?
✔✔Alert the manager to refill it and clean it to maintain hygiene standards.
How do you keep food from being cross-contaminated when handling raw meat?
✔✔Always use separate cutting boards and utensils for raw meat and ready-to-eat food.
What’s the proper temperature for cooking a McChicken?
✔✔Ensure the McChicken reaches an internal temperature of 74°C (165°F) for safety.
What should you do if a piece of equipment stops working during your shift?
✔✔Immediately notify your manager and use alternative equipment if available.
How can you reduce the risk of foodborne illness while serving salads at McDonald's?
✔✔Ensure all ingredients are fresh, stored correctly, and the salad is served chilled.
What’s the best way to avoid spills while serving food to customers?
✔✔Keep trays and food items steady, and always double-check orders before serving.
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