2025 Update COMPLETE STUDY BUNDLE
PACKAGE) Marketing in the Digital Era| Questions
and Verified Answers|100% Correct| Grade A
channel - ANSWERwhere a company sells its products (website, retail stores, or
through sales rep)
marketing concepts - ANSWERconcepts that illustrate how companies engage to
compete, win customers, generate revenue and profit, and build a successful
business
market segments - ANSWERgroup customers by specific characteristics or criteria
brand - ANSWERan identifiable and differentiated product, service, person,
movement, idea, etc. that is represented by associations including thoughts and
identify, among many others
brand awareness - ANSWERbeing aware of the existence of a brand
brand elements - ANSWERsensory manifestations of brand identity including brand
name
brand experience - ANSWERthe experience the customer has in interacting with a
brand
brand identity - ANSWERthe way a brand looks and feels as exemplified through a
logo, website, brochures, etc.
branding - ANSWERthe process of applying concepts, designs, and techniques to a
brand to differentiate it from other brands in the marketplace
brand loyalty - ANSWERpurchasing or using one brand over another even if there are
cheaper alternatives
brand perception - ANSWERwhat one thinks about a brand, which is usually
characterized as the intersection between the brand promise and the brand
experience
brand personality - ANSWERa discernible type, trait, or characteristic attributable to
a brand much like a person that helps brand differentiate from the competition and
create relatability for prospects and customers
, brand positioning - ANSWERcreating a unique place to occupy in the minds of
proscpects and customers when they think of a brand
brand preference - ANSWERchoosing one brand over another
brand promise - ANSWERwhat a brand promises to deliver to a customer
brand purpose - ANSWERthe mission or reason a brand exists, goes beyond selling a
product - a cause, social responsibility, or deeper meaning
brand relevance - ANSWERultimate display of brand loyalty; only one relevant choice
and all others are irrelevant
brand storytelling - ANSWERexpressing the mission, vision, values, and passion of a
brand through a narrative that draws in the audience
categories - ANSWERclassification of products and services; "soda"
category leader - ANSWERbrand that is the identifiable leader in its respective
category
consumer decision-making process - ANSWERsteps that a consumer goes through to
make a purchase
Step 1: Awareness - ANSWERrecognition of a need, problem, or opportunity
Step 2: Research - ANSWERinformation search regarding the need, problem, or
opportunity
Step 3: Consideration - ANSWEREvaluation of alternatives, solutions
Step 4: Decision - ANSWERthe decision to purchase a specific product, service, or
brand
Step 5: Evaluation - ANSWERpost-purchase evaluation if the solution meets the
need, etc.
marketing communications tactics - ANSWERwhat's used to execute the marketing
strategy; examples include advertising, social media, SEO, etc
subcategories - ANSWERclassification of products and services within a category
(colas, diet sodas, citrus-flavored sodas, etc)
switching opportunity - ANSWERbrands try to create opportunities for customers to
switch brands through incentives like trials and coupons with the hope of
establishing brand preference