MGT 301 (EXAM 1) QUESTIONS WITH CORRECT ANSWERS, A+

management - CoRRect SoluTion attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources planning - CoRRect SoluTion defining performance goals and determining how to attain these goals organizing - CoRRect SoluTion assign tasks, grouping tasks into departments, and allocating resources to these departments leading - CoRRect SoluTion use of influence to motivate employees to achieve the organization's goals controlling - CoRRect SoluTion monitoring activities of employees and keeping the organization on track to reach goals, making corrections as needed efficiency - CoRRect SoluTion use of minimal resources to produce a desired output (more quickly), minimalization and speed effectiveness - CoRRect SoluTion degree to which an organization achieves a goal, gets job done right top managers (executives) - CoRRect SoluTion head of organization, external environment and strategy middle managers (divs, admins, depts.) - CoRRect SoluTion head of specific organization departments, coordination (people, resource allocation, etc.) first-line managers (supervisors and store managers) - CoRRect SoluTion head of good/service production, facilitating individual employee performance (implementing middle management plans) General managers - CoRRect SoluTion different functions and departments, diverse employees functional managers - CoRRect SoluTion single function, employees with similar skills project managers - CoRRect SoluTion temporary projects, essentially GM's for that project administrative principles - CoRRect SoluTion focuses on total organization, nor the individual worker, goal is to effectively delineate the management functions (planning, organizing, leading, controlling) Hawthorne Studies - CoRRect SoluTion series of experiments involving employees' physiological and safety needs Human resources perspective - CoRRect SoluTion suggests jobs should be designed to meet higher level needs by letting workers use their full potential synergy - CoRRect SoluTion the whole is greater than the sum of its parts contingency view - CoRRect SoluTion every problem is unique and managers must determine the methods to be used in every situation outsourcing - CoRRect SoluTion contracting out work to other organizations that can work more efficiently insourcing - CoRRect SoluTion delegation of responsibilities to an internal entity that specializes in that operation