dsst Exam (A Grade)- DSST Principles
of Supervision | Questions &
Answers 100% Verified Correct|
Latest Update
Which of the following terms is commonly used to refer to the supervisor bias of rating all or
most
employees in the middle of a rating scale? - ✔✔Central tendency
Which of the following is most likely to help supervisors effectively address issues that
arise when
working with diverse employees? - ✔✔Focus on observing, rather than
interpreting behavior.
In order to comply with the provisions of the Americans with Disabilities Act (ADA),
an employer must
refrain from all of the following EXCEPT: - ✔✔Administering a medical examination after
a job offer has been made
If a minority employee complains of discrimination, a supervisor should generally take all of the
following steps EXCEPT: - ✔✔Preventing the employee from discussing the complaint
Which of the following terms is commonly used to refer to a management level in
an organization
beyond which women rarely advance? - ✔✔Glass ceiling
, Discipline is generally aimed at which of the following? - ✔✔Correction
Each of the following represents a reason to discipline an employee EXCEPT: - ✔✔Loafing
Which of the following does NOT constitute a reason for rescinding a supervisor's
disciplinary decision? - ✔✔The supervisor failed to maintain adequate records.
At which time in the disciplinary process should the supervisor conduct an investigation of
the offense? - ✔✔Before discipline is administered
Which of the following terms is commonly used to refer to a guideline for how discipline
should be
administered? - ✔✔Hot-stove rule
A grievance is a formal dispute between which of the following? - ✔✔Management and
an employee or employees
Supervisors should avoid counseling an employee when the - ✔✔employee's problems
seem beyond the supervisor's ability.
Appropriate situations for supervisory counseling primarily center on which of the following?
- ✔✔Employee job performance
A supervisor should consider not promoting an employee under each of the
following conditions
EXCEPT when the - ✔✔supervisor wishes to avoid productivity decreases in his or
her department.
Which of the following terms is commonly used to refer to an employee's length of service
with an
of Supervision | Questions &
Answers 100% Verified Correct|
Latest Update
Which of the following terms is commonly used to refer to the supervisor bias of rating all or
most
employees in the middle of a rating scale? - ✔✔Central tendency
Which of the following is most likely to help supervisors effectively address issues that
arise when
working with diverse employees? - ✔✔Focus on observing, rather than
interpreting behavior.
In order to comply with the provisions of the Americans with Disabilities Act (ADA),
an employer must
refrain from all of the following EXCEPT: - ✔✔Administering a medical examination after
a job offer has been made
If a minority employee complains of discrimination, a supervisor should generally take all of the
following steps EXCEPT: - ✔✔Preventing the employee from discussing the complaint
Which of the following terms is commonly used to refer to a management level in
an organization
beyond which women rarely advance? - ✔✔Glass ceiling
, Discipline is generally aimed at which of the following? - ✔✔Correction
Each of the following represents a reason to discipline an employee EXCEPT: - ✔✔Loafing
Which of the following does NOT constitute a reason for rescinding a supervisor's
disciplinary decision? - ✔✔The supervisor failed to maintain adequate records.
At which time in the disciplinary process should the supervisor conduct an investigation of
the offense? - ✔✔Before discipline is administered
Which of the following terms is commonly used to refer to a guideline for how discipline
should be
administered? - ✔✔Hot-stove rule
A grievance is a formal dispute between which of the following? - ✔✔Management and
an employee or employees
Supervisors should avoid counseling an employee when the - ✔✔employee's problems
seem beyond the supervisor's ability.
Appropriate situations for supervisory counseling primarily center on which of the following?
- ✔✔Employee job performance
A supervisor should consider not promoting an employee under each of the
following conditions
EXCEPT when the - ✔✔supervisor wishes to avoid productivity decreases in his or
her department.
Which of the following terms is commonly used to refer to an employee's length of service
with an
