DETAILED ANSWERS WITH RATIONALES (VERIFIED ANSWERS)
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1. Which cycle describes members who are just surviv- Earn/Spend/earn/sp
ing and living paycheck to paycheck?
a. Earn/spend/earn/spend
b. earn/spend/borrow/spend
c. earn/spend/save
d. earn/borrow/spend/save
2. Financial counselors who don't use what they know presenting infor-
about hemispheric thinking may fall into the trap of: mation to a mem-
ber in a manner
a. Assuming the member will succeed if they work that might not be
with the counsellor the best way to
b. Asking too many questions communicate
c. Telling the member what they should do
d. Presenting information to a member in a manner
that might not be the best way to communicate
3. Using a hard approach, rather than a soft approach, Communicates in
with members: an orderly, specif-
a. Reminds members they are in control ic and straight-for-
b. Communicates in an orderly, specific and ward way
straight-forward way
c. Correlates with the right side of the brain
d. Offers possibilities and suggestions
4. The Johari Window describes four zones. When work- Information that is
ing with a member the Hidden Zone represents: known to the mem-
a. Information that is known to the counselor and the ber and not the
member counselor
b. Information that is known to the counselor and not
the member
c. Information that is known to the member and not
the counselor
d. Information that is not known to either the member
or the counselor
5. Which type of counseling should a counselor use Preventive
when a member is preparing for a large purchase?
, FICEP EXAM 2023-2024 ACTUAL EXAM 50 QUESTIONS AND CORRECT
DETAILED ANSWERS WITH RATIONALES (VERIFIED ANSWERS)
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a. Preventive
b. Procedural
c. Productive
d. Remedial
6. Which of the following is NOT a counseling element Savings
a. Budget
b. Credit.
c. Debt
d. Savings
7. Which of the following is a closed-ended question? Do you plan to
a. Tell me more about that? move forward?
b. Do you plan to move forward?
c. What was your deciding factor?
d. What is causing the hesitation?
8. An example of pacing is when a counselor: Matches the mem-
a. wears the same type of clothing as the member. ber's energy level
b. matches the member's tone.
c. matches the member's energy level.
d. agrees with everything the member says.
9. How many steps are in the change process? 4
a. 3
b. 4
c. 5
d. 6
10. Which of the following decision-making tools is the Force-filed analy-
best to use when considering all forces in favor of or sis
against a plan so a decision can be made?
a. Essential obligations
b. Cost-benefit analysis
c. Reframing
d. Force-field analysis