Chapter2012-
Introduction2to2Systems2Analysis2and2Design2True2/2Fals
2
e
1. Most2firms2give2their2IT2budgets2a2low2priority2in2good2economic2times.
a. True
b. False
ANS: False
RATIONALE: Most2firms2give2their2IT2budgets2a2high2priority,2in2good2times2or2bad.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 3
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.012-2Describe2the2impact2of2information2technology2on2society
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: What2is2Information2Technology?
KEYWORDS: Bloom’s:2Understand
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
2. A2mission-critical2system2is2one2that2is2unimportant2to2a2company’s2operations.
a. True
b. False
ANS: False
RATIONALE: A2mission-critical2system2is2one2that2is2vital2to2a2company’s2operations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 5
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.022-2Describe2the2five2main2components2of2an2information2system
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: Information2System2Components
KEYWORDS: Bloom’s:2Remember
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/13/201929:542AM
3. In2an2information2system,2data2is2information2that2has2been2transformed2into2input2that2is2valuable2to2users.
a. True
b. False
,ANS: False
RATIONALE: Information2is2data2that2has2been2transformed2into2output2that2is2valuable2to2us
ers.
DIFFICULTY: Easy
REFERENCES: 5
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.022-2Describe2the2five2main2components2of2an2information2system
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: Information2System2Components
KEYWORDS: Bloom’s:2Understand
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
4. Transaction2processing2(TP)2systems2are2inefficient2because2they2process2a2set2of2transaction-
related2commands2individually2rather2 than2as2a2group.
a. True
b. False
ANS: False
RATIONALE: Transaction2processing2(TP)2systems2are2efficient2because2they2process2a2set2of2tra
nsaction-2related2commands2as2a2group2rather2 than2individually.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.052-2Identify2the2seven2types2of2information2systems2used2in2business
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: Business2Information2Systems
KEYWORDS: Bloom’s:2Understand
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
5. In2a2knowledge2management2system,2a2knowledge2base2consists2of2logical2rules2that2identify2data2p
atterns2and2relationships.
a. True
b. False
ANS: False
RATIONALE: A2knowledge2management2system2uses2inference2rules,2which2are2logical2rules2that
2identify2
data2patterns2and2relationships.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 13
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.052-2Identify2the2seven2types2of2information2systems2used2in2business
,NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: Business2Information2Systems
KEYWORDS: Bloom’s:2Remember
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
6. Most2large2companies2require2systems2that2combine2transaction2processing,2business2support,2knowledge2m
anagement,2and2user2 productivity2features.
a. True
b. False
ANS: True
RATIONALE: Most2large2companies2require2systems2that2combine2transaction2processing,2
business2support,2knowledge2management,2and2user2productivity2features.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 15
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.052-2Identify2the2seven2types2of2information2systems2used2in2business
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: Business2Information2Systems
KEYWORDS: Bloom’s:2Remember
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/13/2019210:002AM
7. Since2middle2managers2focus2on2a2longer2time2frame,2they2need2less2detailed2information2than2top2m
anagers,2but2somewhat2 more2than2supervisors2who2oversee2day-to-day2operations.
a. True
b. False
ANS: False
RATIONALE: Because2they2focus2on2a2somewhat2shorter2time2frame,2middle2managers2need2
more2detailed2information2than2top2managers2but2somewhat2less2than2superviso
rs2who2oversee2day-to-day2operations.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 17
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.062-2Describe2the2types2of2information2the2four2classes2of2users2need
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: What2Information2Do2Users2Need?
KEYWORDS: Bloom’s:2Understand
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
8. Many2companies2find2that2a2trend2called2empowerment,2which2gives2employees2more2responsibility2and2acc
ountability,2improves2employee2 motivation2and2increases2customer2 satisfaction.
, a. True
b. False
ANS: True
RATIONALE: Many2companies2find2that2a2trend2called2empowerment,2which2gives2employees2mo
re2responsibility2and2accountability,2improves2employee2motivation2and2increases2c
ustomer2satisfaction.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 17
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.062-2Describe2the2types2of2information2the2four2classes2of2users2need
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: What2Information2Do2Users2Need?
KEYWORDS: What2Information2Do2Users2Need?
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
9. Network2administration2includes2hardware2and2software2maintenance,2support,2and2security.
a. True
b. False
ANS: True
RATIONALE: Network2administration2includes2hardware2and2software2maintenance,2sup
port,2and2security.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 28
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.092-
2Discuss2the2seven2main2functions2of2the2information2technology2
department
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: The2Information2Technology2Department
KEYWORDS: Bloom’s:2Remember
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
10. The2responsibilities2of2a2systems2analyst2at2a2small2firm2are2exactly2the2same2as2those2at2a2large2corporation.
a. True
b. False
ANS: False
RATIONALE: The2responsibilities2of2a2systems2analyst2at2a2small2firm2are2different2from2those2
at2a2large2corporation.
POINTS: 1
DIFFICULTY: Easy
Introduction2to2Systems2Analysis2and2Design2True2/2Fals
2
e
1. Most2firms2give2their2IT2budgets2a2low2priority2in2good2economic2times.
a. True
b. False
ANS: False
RATIONALE: Most2firms2give2their2IT2budgets2a2high2priority,2in2good2times2or2bad.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 3
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.012-2Describe2the2impact2of2information2technology2on2society
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: What2is2Information2Technology?
KEYWORDS: Bloom’s:2Understand
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
2. A2mission-critical2system2is2one2that2is2unimportant2to2a2company’s2operations.
a. True
b. False
ANS: False
RATIONALE: A2mission-critical2system2is2one2that2is2vital2to2a2company’s2operations.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 5
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.022-2Describe2the2five2main2components2of2an2information2system
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: Information2System2Components
KEYWORDS: Bloom’s:2Remember
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/13/201929:542AM
3. In2an2information2system,2data2is2information2that2has2been2transformed2into2input2that2is2valuable2to2users.
a. True
b. False
,ANS: False
RATIONALE: Information2is2data2that2has2been2transformed2into2output2that2is2valuable2to2us
ers.
DIFFICULTY: Easy
REFERENCES: 5
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.022-2Describe2the2five2main2components2of2an2information2system
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: Information2System2Components
KEYWORDS: Bloom’s:2Understand
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
4. Transaction2processing2(TP)2systems2are2inefficient2because2they2process2a2set2of2transaction-
related2commands2individually2rather2 than2as2a2group.
a. True
b. False
ANS: False
RATIONALE: Transaction2processing2(TP)2systems2are2efficient2because2they2process2a2set2of2tra
nsaction-2related2commands2as2a2group2rather2 than2individually.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 12
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.052-2Identify2the2seven2types2of2information2systems2used2in2business
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: Business2Information2Systems
KEYWORDS: Bloom’s:2Understand
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
5. In2a2knowledge2management2system,2a2knowledge2base2consists2of2logical2rules2that2identify2data2p
atterns2and2relationships.
a. True
b. False
ANS: False
RATIONALE: A2knowledge2management2system2uses2inference2rules,2which2are2logical2rules2that
2identify2
data2patterns2and2relationships.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 13
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.052-2Identify2the2seven2types2of2information2systems2used2in2business
,NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: Business2Information2Systems
KEYWORDS: Bloom’s:2Remember
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
6. Most2large2companies2require2systems2that2combine2transaction2processing,2business2support,2knowledge2m
anagement,2and2user2 productivity2features.
a. True
b. False
ANS: True
RATIONALE: Most2large2companies2require2systems2that2combine2transaction2processing,2
business2support,2knowledge2management,2and2user2productivity2features.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 15
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.052-2Identify2the2seven2types2of2information2systems2used2in2business
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: Business2Information2Systems
KEYWORDS: Bloom’s:2Remember
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/13/2019210:002AM
7. Since2middle2managers2focus2on2a2longer2time2frame,2they2need2less2detailed2information2than2top2m
anagers,2but2somewhat2 more2than2supervisors2who2oversee2day-to-day2operations.
a. True
b. False
ANS: False
RATIONALE: Because2they2focus2on2a2somewhat2shorter2time2frame,2middle2managers2need2
more2detailed2information2than2top2managers2but2somewhat2less2than2superviso
rs2who2oversee2day-to-day2operations.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 17
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.062-2Describe2the2types2of2information2the2four2classes2of2users2need
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: What2Information2Do2Users2Need?
KEYWORDS: Bloom’s:2Understand
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
8. Many2companies2find2that2a2trend2called2empowerment,2which2gives2employees2more2responsibility2and2acc
ountability,2improves2employee2 motivation2and2increases2customer2 satisfaction.
, a. True
b. False
ANS: True
RATIONALE: Many2companies2find2that2a2trend2called2empowerment,2which2gives2employees2mo
re2responsibility2and2accountability,2improves2employee2motivation2and2increases2c
ustomer2satisfaction.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 17
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.062-2Describe2the2types2of2information2the2four2classes2of2users2need
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: What2Information2Do2Users2Need?
KEYWORDS: What2Information2Do2Users2Need?
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
9. Network2administration2includes2hardware2and2software2maintenance,2support,2and2security.
a. True
b. False
ANS: True
RATIONALE: Network2administration2includes2hardware2and2software2maintenance,2sup
port,2and2security.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 28
QUESTION2TYPE: True2/2False
HAS2VARIABLES: False
LEARNING2OBJECTIVES: SAD.12e.01.092-
2Discuss2the2seven2main2functions2of2the2information2technology2
department
NATIONAL2STANDARDS: United2States2-2BUSPROG:2Technology
TOPICS: The2Information2Technology2Department
KEYWORDS: Bloom’s:2Remember
DATE2CREATED: 1/30/2019211:342AM
DATE2MODIFIED: 4/8/201923:372PM
10. The2responsibilities2of2a2systems2analyst2at2a2small2firm2are2exactly2the2same2as2those2at2a2large2corporation.
a. True
b. False
ANS: False
RATIONALE: The2responsibilities2of2a2systems2analyst2at2a2small2firm2are2different2from2those2
at2a2large2corporation.
POINTS: 1
DIFFICULTY: Easy
