FRESENIUS NEW HIRE EXAM UPDATED
2024/2025 WITH WELL ELABORATED
QUESTIONS AND CORRECT ANSWERS
When is it okay to give the signal for dispatch drivers to leave their vehicles and begin
loading? - CORRECT ANSWER When all vans are in the launch pads and all vehicles
are turned OFF.
True or False: Flex drivers rate each station on their customer service?
- CORRECT ANSWER True
What form of identification do you check for with each flex driver?
- CORRECT ANSWER Their driver's license
How do you know when a line haul should be arriving?
- CORRECT ANSWER Check the Yard Flow Board
When a line haul arrives, what is the first thing you should do?
- CORRECT ANSWER Greet the driver in person (Maintain Social Distance). Do not
make the driver wait. Remember, drivers are our customers too
What app is used to check in drivers virtually?
- CORRECT ANSWER Sesame
What is a BOL
- CORRECT ANSWER Bill of Lading - it shows the contents of the trailer
What kind of BOLs do we use now?
- CORRECT ANSWER eBooks - we no longer use Paper BOLs. This helps with social
distancing.
What should you be aware of when you are checking in a driver?
- CORRECT ANSWER The load plan and driver status - if the driver should be arriving
and departing with a full/empty/bobtail as well as if the driver will be doing a drop & hook
or a live unload
Why do you need this information?
- CORRECT ANSWER So that you can plan how long it will take to unload or reload.
This helps you strategize when the empty will be available to either be taken away or
filled with carts or outbound packages. It will also help you to know exactly what to
communicate to the driver.
, When should you escalate an issue to ROC via case?
- CORRECT ANSWER Anytime there is a deviation from the plan. Immediately.
What tool is used to virtually start the unload process?
- CORRECT ANSWER Inbound Dock Manager
Why is it important to always start the virtual unload process immediately after TDR?
- CORRECT ANSWER So the whole network can have visibility that the packages in
the load are about to be processed by the sort operation
With which team do you communicate regarding the physical unload process?
- CORRECT ANSWER Water spiders
What is a Hostler?
- CORRECT ANSWER A Hostler is a person who drives a hostler vehicle (usually a
small tractor) and moves trailers around a trailer yard or between dock doors
In what app are hostler moves made? - CORRECT ANSWER Valet
What is the purpose of the Yard Flow Board (YFB)? - CORRECT ANSWER The YFB is
a tool to plan for all inbound and outbound loads.
What are the two worst case scenarios that the YFB helps you avoid?
- CORRECT ANSWER BOTH: Gridlock - this can happen when the yard is too full of
trailers and will cause the sortation operation to shut down due to lack of packages to
process AND Too few empty trailers to load - if you don't have an empty to load, you
can miss the deadline to depart any outbound (OB) trailers.
What are the three sources of information used to pull details about each load for the
YFB?
- CORRECT ANSWER IB Dock Manager, FMC and SCC
What is a "Bobtail"?
- CORRECT ANSWER When a tractor arrives or departs with no trailer attached.
Why is it important to prevent bobtail a form happening?
- CORRECT ANSWER Empty trailers will take up the yard space needed for new
trailers AND A new case will need to submitted to have a new bobtail come and grab
the trailer.
What is a "CPT"?
- CORRECT ANSWER Critical Pull Time
What is it important to know the planned contents of a trailer?
- CORRECT ANSWER So that you can plan how long it will take to unload.
2024/2025 WITH WELL ELABORATED
QUESTIONS AND CORRECT ANSWERS
When is it okay to give the signal for dispatch drivers to leave their vehicles and begin
loading? - CORRECT ANSWER When all vans are in the launch pads and all vehicles
are turned OFF.
True or False: Flex drivers rate each station on their customer service?
- CORRECT ANSWER True
What form of identification do you check for with each flex driver?
- CORRECT ANSWER Their driver's license
How do you know when a line haul should be arriving?
- CORRECT ANSWER Check the Yard Flow Board
When a line haul arrives, what is the first thing you should do?
- CORRECT ANSWER Greet the driver in person (Maintain Social Distance). Do not
make the driver wait. Remember, drivers are our customers too
What app is used to check in drivers virtually?
- CORRECT ANSWER Sesame
What is a BOL
- CORRECT ANSWER Bill of Lading - it shows the contents of the trailer
What kind of BOLs do we use now?
- CORRECT ANSWER eBooks - we no longer use Paper BOLs. This helps with social
distancing.
What should you be aware of when you are checking in a driver?
- CORRECT ANSWER The load plan and driver status - if the driver should be arriving
and departing with a full/empty/bobtail as well as if the driver will be doing a drop & hook
or a live unload
Why do you need this information?
- CORRECT ANSWER So that you can plan how long it will take to unload or reload.
This helps you strategize when the empty will be available to either be taken away or
filled with carts or outbound packages. It will also help you to know exactly what to
communicate to the driver.
, When should you escalate an issue to ROC via case?
- CORRECT ANSWER Anytime there is a deviation from the plan. Immediately.
What tool is used to virtually start the unload process?
- CORRECT ANSWER Inbound Dock Manager
Why is it important to always start the virtual unload process immediately after TDR?
- CORRECT ANSWER So the whole network can have visibility that the packages in
the load are about to be processed by the sort operation
With which team do you communicate regarding the physical unload process?
- CORRECT ANSWER Water spiders
What is a Hostler?
- CORRECT ANSWER A Hostler is a person who drives a hostler vehicle (usually a
small tractor) and moves trailers around a trailer yard or between dock doors
In what app are hostler moves made? - CORRECT ANSWER Valet
What is the purpose of the Yard Flow Board (YFB)? - CORRECT ANSWER The YFB is
a tool to plan for all inbound and outbound loads.
What are the two worst case scenarios that the YFB helps you avoid?
- CORRECT ANSWER BOTH: Gridlock - this can happen when the yard is too full of
trailers and will cause the sortation operation to shut down due to lack of packages to
process AND Too few empty trailers to load - if you don't have an empty to load, you
can miss the deadline to depart any outbound (OB) trailers.
What are the three sources of information used to pull details about each load for the
YFB?
- CORRECT ANSWER IB Dock Manager, FMC and SCC
What is a "Bobtail"?
- CORRECT ANSWER When a tractor arrives or departs with no trailer attached.
Why is it important to prevent bobtail a form happening?
- CORRECT ANSWER Empty trailers will take up the yard space needed for new
trailers AND A new case will need to submitted to have a new bobtail come and grab
the trailer.
What is a "CPT"?
- CORRECT ANSWER Critical Pull Time
What is it important to know the planned contents of a trailer?
- CORRECT ANSWER So that you can plan how long it will take to unload.
