GMS401 CHAPTER 8: QUALITY CONTROL EXAM QUESTIONS
AND ANSWERS
Statistical Process Control (SPC)
A process used to monitor standards, make measurements, and take corrective action
as a product or service is being produced
- a process is said to be operating in statistical control when the only source of variation
is common (natural) causes
Control Charts
Graphic presentations of process data overtime, with predetermined control limits
Inspection
A means of ensuring that an operation is producing at the quality level expected
Source Inspection
Controlling or Monitoring at the point of production or purchase- at the source
Poka -Yoke
Literally translated, 'foolproof'; it has come to mean a device or technique that ensures
the production of a good unit every time
Attribute Inspection
An inspection that classifies items as being either good or defective
Variable Inspection
Classifications of inspected items as falling on a continuum scale, such as dimension or
strength
AND ANSWERS
Statistical Process Control (SPC)
A process used to monitor standards, make measurements, and take corrective action
as a product or service is being produced
- a process is said to be operating in statistical control when the only source of variation
is common (natural) causes
Control Charts
Graphic presentations of process data overtime, with predetermined control limits
Inspection
A means of ensuring that an operation is producing at the quality level expected
Source Inspection
Controlling or Monitoring at the point of production or purchase- at the source
Poka -Yoke
Literally translated, 'foolproof'; it has come to mean a device or technique that ensures
the production of a good unit every time
Attribute Inspection
An inspection that classifies items as being either good or defective
Variable Inspection
Classifications of inspected items as falling on a continuum scale, such as dimension or
strength
