listening skills

ZEL3115:COMMUNI
CATI
ONSKI
LLS

Li
steni
ngSki
ll
s

Whati
sli
steni
ng?

 I
tisamet
hodoft
aki
ngi
ninf
ormat
ion

 I
tist
heact
ivepr
ocessofr
ecei
vi
ngaur
alst
imul
i

 I
tisavolunt
aryprocessthatgoesbeyondsimplyr
eact
ingt
osoundsandi
ncl
udes
under
standi
ng,anal
yzing,ev
aluat
ingandrespondi
ng

 I
tisanacti
ve,
del
iber
ate,sel
ect
iveprocessbywhichamessagei
srecei
ved,
cri
ti
cal
l
y
i
nter
pret
edandacteduponbyapur poseful
li
stener

 I
tisani
nter
act
ivepr
ocessr
equi
ri
ngmuchef
for
tandpr
act
iceont
hepar
toft
hel
i
stener
.

 Iti
sanact
ivepr
ocessofper
cei
vi
ngandconst
ruct
ingamessagef
rom ast
ream of
sounds

 I
tisacombi
nat
ionofwhatwehear
,under
standandr
emember

Whati
shear
ing?

 I
tisapassi
ve,
inst
inct
ive,
aut
omat
icpr
ocess

 I
tissi
mpl
ytheactofdet
ect
ingandper
cei
vi
ngsounds

 I
tist
hepr
ocessbywhi
chspeechi
srecogni
zedbyt
heeari
nthef
orm ofsoundwav
es

Di
ff
erencesbet
weenl
ist
eni
ngandhear
ing

 Li
steni
ngi
sanact
iveandnon-
inst
inct
ivepr
ocess,
whi
l
ehear
ingi
sapassi
vei
nst
inct
ive
pr
ocess

 Li
steninginv
olv
eshear
ingandunderst
andi
ngwhathasbeensai
d,whi
l
ehear
ingsi
mpl
y
i
nvolvesthemerer
ecei
v i
ngofsoundwavesthr
oughtheear

 Li
steni
nginvol
vesthedel
iberatechoicetohearandanalyzewhatonehashear
d,whi
l
e
heari
ngisnotdel
iber
ateasitisjustpartoft
hefivesensesofhumanbeings

 Li
steningi
nvol
vesusi
ngone’
sotherbodysenses,
thati
s,t
hewhol
ebody
,whi
l
ehear
ing
i
nvolvesonl
ytheuseoft
heears

 Li
steni
ngent
ail
s/r
equir
esobser
vingother’
sbehavi
orthatcanaddmeani
ngtothe
message,
whil
eheari
ngsimpl
yinvol
ves/entai
l
s/r
equir
esreceiv
ingt
hesoundwaves

Lev
elsofl
ist
eni
ng

1.Thel
evel
ofhear
ing

 I
tist
hef
ir
stel
ementi
nli
steni
ng

,  I
tist
hedet
ect
ionorper
cept
ionofsound

 I
tisthepr
ocessbywhi
chspeechi
srecogni
zedbyt
heeari
nthef
orm ofsound
waves

2.Thel
evel
ofr
ecogni
ti
on

 Inv
olv
estheident
if
icat
ionandrecogni
ti
onoft
hephonol
ogi
cal
,sy
ntact
icand
semanti
ccodesofthelanguageused

 Herepatter
nsandf amil
iarrelat
ionshi
psarerecognizedandassi
mil
atedt
hrough
audi
toryanaly
sis,mentalrecognit
ionandassociat
ionofthesoundsandsound
sequencesrecognizedaswor ds

3.Thel
evel
ofi
nter
pret
ati
on

 Thet
ransl
ati
onoft
hef
lowofwor
dsi
ntomeani
ng



4.Thel
evel
ofsel
ect
ion

 Thesi
ft
ingoutoft
hemessagebearinguni
tst
oaidr
etent
ionandcomprehensi
on
oft
hemessage,wit
houtconsci
ousatt
enti
ont
oindi
vi
dualcomponent
s

Ty
pesofl
i
steni
ng

1.Empat
het
icl
i
steni
ng

 Li
steni
ngnonj
udgment
all
y

 Pl
aci
ngonesel
fint
heposi
ti
onoft
hespeaker

 At
tempt
ingt
oseet
hingsf
rom t
hespeaker
’spoi
ntofv
iew

 Acknowl
edgi
ngandr
espondi
ngt
othespeaker

 Notl
ett
ingonesel
fbedi
str
act
ed

 Pay
ingat
tent
iont
othespeaker
’st
otal
communi
cat
ioni
ncl
udi
ngbodyl
anguage

 Suspendi
ngone’
sownt
hought
sandf
eel
i
ngst
ogi
veat
tent
ionsol
elyt
oli
steni
ng

2.Sur
facel
i
steni
ng

 Ent
ail
shear
ingwor
dsbutnotmaki
nganef
for
ttounder
standt
hespeaker
’si
ntent

 Oneappear
stobel
i
steni
ngi
ntent
lywheni
nfactt
heyar
esl
i
ght
lyconcent
rat
ing

 List
enersst
ayonthesur
faceofthecommunicat
ionbynott
ryi
ngt
ounder
stand
thedeepermeani
ngsofwhatthespeakeri
ssayi
ng

 Theyr
emai
nemot
ional
l
ydet
achedf
rom t
hecommuni
cat
ion