NBC-HWC EXAM QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS VERIFIED
What do health & wellness coaches do?
Health & wellness coaches partner with clients seeking to enhance their well-being
through self-directed, lasting changes, aligned with their values. In the course of their
work, health & wellness coaches display an unconditional positive regard for their
clients and a belief in their capacity for change, honoring the fact that each client is an
expert on their own life, while ensuring that all interactions are respectful and non-
judgmental.
4 parts of outline
Coaching structure, Coaching process, Health/Wellness, and Legal/Ethics
1.1 Coach preparation prior to session
Overview Prior to a coaching session, the coach reviews materials, eliminates
distractions, and takes time to become mindful and present. The coach's state helps the
client become calm and receptive, which fosters self-awareness and self-discovery.
Competencies
1.1.1. Coach is calm, present, and emotionally available 1.1.2. Review available client
materials
1.1.3. Logistics (meeting location, conference call arrangements, etc.)
1.2. First session or before Overview
, The coach's aims for the initial session, or intake session, are to describe the coaching
process, review information and assessments provided by the client, and determine if
the client is an appropriate candidate for coaching. The coach clarifies roles and
expectations; e.g., the coach will not diagnose or prescribe, nor give unsolicited advice;
the client will self-determine his/her vision, goals, and action steps; and the client will be
actively engaged in trying new behaviors as planned with the coach. Logistics and
responsibilities (client vs. coach) are confirmed in a written Coaching Agreement.
1.2. First session or before - Competencies
1.2.1. Set the climate/stage
1.2.1.1. Establish rapport
1.2.1.2. Gauge client's intentions for coaching/obtain information why coaching is
sought
1.2.2. Determine if the individual is a candidate for health and wellness coaching and is
an appropriate candidate for you specifically
1.2.3. Explain the coaching process
1.2.4. Establish the Coaching Agreement
1.2.4.1. Guidelines and specific parameters of the coaching relationship (e.g., roles,
logistics, fees, scheduling, inclusion of others if appropriate, confidentiality)
1.2.4.2. Client vs. coach responsibilities, setting appropriate expectations
1.2.4.3. Understand type of coaching relationship (i.e., short laser coaching session vs.
long-term coaching relationship, telephonic, coaching apps, face-to-face, incentivized
coaching)
SOLUTIONS VERIFIED
What do health & wellness coaches do?
Health & wellness coaches partner with clients seeking to enhance their well-being
through self-directed, lasting changes, aligned with their values. In the course of their
work, health & wellness coaches display an unconditional positive regard for their
clients and a belief in their capacity for change, honoring the fact that each client is an
expert on their own life, while ensuring that all interactions are respectful and non-
judgmental.
4 parts of outline
Coaching structure, Coaching process, Health/Wellness, and Legal/Ethics
1.1 Coach preparation prior to session
Overview Prior to a coaching session, the coach reviews materials, eliminates
distractions, and takes time to become mindful and present. The coach's state helps the
client become calm and receptive, which fosters self-awareness and self-discovery.
Competencies
1.1.1. Coach is calm, present, and emotionally available 1.1.2. Review available client
materials
1.1.3. Logistics (meeting location, conference call arrangements, etc.)
1.2. First session or before Overview
, The coach's aims for the initial session, or intake session, are to describe the coaching
process, review information and assessments provided by the client, and determine if
the client is an appropriate candidate for coaching. The coach clarifies roles and
expectations; e.g., the coach will not diagnose or prescribe, nor give unsolicited advice;
the client will self-determine his/her vision, goals, and action steps; and the client will be
actively engaged in trying new behaviors as planned with the coach. Logistics and
responsibilities (client vs. coach) are confirmed in a written Coaching Agreement.
1.2. First session or before - Competencies
1.2.1. Set the climate/stage
1.2.1.1. Establish rapport
1.2.1.2. Gauge client's intentions for coaching/obtain information why coaching is
sought
1.2.2. Determine if the individual is a candidate for health and wellness coaching and is
an appropriate candidate for you specifically
1.2.3. Explain the coaching process
1.2.4. Establish the Coaching Agreement
1.2.4.1. Guidelines and specific parameters of the coaching relationship (e.g., roles,
logistics, fees, scheduling, inclusion of others if appropriate, confidentiality)
1.2.4.2. Client vs. coach responsibilities, setting appropriate expectations
1.2.4.3. Understand type of coaching relationship (i.e., short laser coaching session vs.
long-term coaching relationship, telephonic, coaching apps, face-to-face, incentivized
coaching)
