NBC-HWC EXAM PREP STUDY EXAM QUESTIONS AND
ANSWERS WITH COMPLETE SOLUTIONS
DARN acronym (preparatory change talk)
Desire, Ability, Reasons, Need
CAT (moving toward being in favor of change)
Commitment to change, Activation, Taking steps
2.11.6 Motivational interviewing processes
Engaging, Focusing, Evoking, Planning
2.9.1 TTM stage #1
Precontemplation (not wanting to change)
2.9.1 TTM stage #2
Contemplation (planning to change in the next 6 months)
2.9.1 TTM stage #3
Preparation (planning to change in the next 30 days)
2.9.1 TTM stage #4
Action (making a change and continuing for approx. 6 months)
2.9.1 TTM stage #5
Maintenance (having made a change and continuing with it for longer than 6 months)
2.9.1 TTM stage #6
Relapse/Recycle/Termination
2.9.1 The 3 Ds of Precontemplation
,Don't know how, Demoralized, Defensive
2.9.1 The 2 Ds of Contemplation
Doubt, Delay
2.9.1 The D of Preparation
Dread
2.9.1 The D of Action
Demanding
2.9.1 The D of Maintenance
Distress
2.9.1 What TTM does NOT do
puts pressure on client to change or set a certain starting or ending date
2.9.1 ABCD (from Changing to Thrive)
Activating event, Beliefs about event, Consequences of our beliefs, Dispute (challenge
our beliefs)
2.9.1 Best way to move from precontemplation to contemplation
Increase your pro's
5 Ds of AI (Appreciative Inquiry Change Process)
Define, Discover, Dream, Design, Destiny
Definition of self-compassion
Mindfulness, self-kindness, common humanity
2.11.5 Self-determination theory components
Autonomy, Competence, Relatedness
2.3.6 NVC distinction #1
,Make observations not evaluations
2.3.6 NVC distinction #2
Express feelings not thoughts (aka faux feelings)
2.3.6 NVC distinction #3
Identify needs not strategies
2.3.6 NVC distinction #4
Make requests not demands
2.11 Types of motivation
External and autonomous
#1 Predictor of client success (According to Coaching Psychology Manual)
Quality of coaching relationship
3 Core coaching skills
mindful listening, open-ended inquiry, perceptive reflections
Seligman's PERMA
Positive emotion, Engagement, Relationships, Meaning, Achievement
2.4.4 Empathy
A respectful understanding of another person's experience
2.5.3 Types of summarizing statements
Collecting, linking, and transitioning
Types of discoveries in AI Step #2
Best experiences, core values, generative conditions, three wishes
2.5 Types of reflections
simple, double-sided, amplified, shifted-focus, coming alongside, joining with a twist
, 2.9.2 SMART
Specific, Measurable, Achievable/Attainable, Realistic/Relevant, Timely
2.9.1 3 tasks of those in contemplation
Determine pros of changing, determine barriers to change, and develop solutions to
overcome barriers
Recommended ratio of positive to negative emotions
3:1
2.11.5 Dimensions of the environment to foster (with regards to self-
determination theory)
Structure, Autonomy support, Involvement
2.12 Determinants of human behavior (according to Albert Bandura)
Personal factors (beliefs and feelings about what you can do), Environmental factors
(support system), and Behavioral factors (what you experience and accomplish)
HRQOL
Health-related quality of life (more focused on deficits in functioning)
3.3.5 Domains of mental health
Emotional well-being, Psychological well-being, Social well-being
3.3.5 Percentage of adults with optimal mental health
17% of US adults
3.3.5.6 Autogenic training
focusing on warmth, heaviness, and relaxation in different parts of the body
3.3.5.6 Progressive relaxation
ANSWERS WITH COMPLETE SOLUTIONS
DARN acronym (preparatory change talk)
Desire, Ability, Reasons, Need
CAT (moving toward being in favor of change)
Commitment to change, Activation, Taking steps
2.11.6 Motivational interviewing processes
Engaging, Focusing, Evoking, Planning
2.9.1 TTM stage #1
Precontemplation (not wanting to change)
2.9.1 TTM stage #2
Contemplation (planning to change in the next 6 months)
2.9.1 TTM stage #3
Preparation (planning to change in the next 30 days)
2.9.1 TTM stage #4
Action (making a change and continuing for approx. 6 months)
2.9.1 TTM stage #5
Maintenance (having made a change and continuing with it for longer than 6 months)
2.9.1 TTM stage #6
Relapse/Recycle/Termination
2.9.1 The 3 Ds of Precontemplation
,Don't know how, Demoralized, Defensive
2.9.1 The 2 Ds of Contemplation
Doubt, Delay
2.9.1 The D of Preparation
Dread
2.9.1 The D of Action
Demanding
2.9.1 The D of Maintenance
Distress
2.9.1 What TTM does NOT do
puts pressure on client to change or set a certain starting or ending date
2.9.1 ABCD (from Changing to Thrive)
Activating event, Beliefs about event, Consequences of our beliefs, Dispute (challenge
our beliefs)
2.9.1 Best way to move from precontemplation to contemplation
Increase your pro's
5 Ds of AI (Appreciative Inquiry Change Process)
Define, Discover, Dream, Design, Destiny
Definition of self-compassion
Mindfulness, self-kindness, common humanity
2.11.5 Self-determination theory components
Autonomy, Competence, Relatedness
2.3.6 NVC distinction #1
,Make observations not evaluations
2.3.6 NVC distinction #2
Express feelings not thoughts (aka faux feelings)
2.3.6 NVC distinction #3
Identify needs not strategies
2.3.6 NVC distinction #4
Make requests not demands
2.11 Types of motivation
External and autonomous
#1 Predictor of client success (According to Coaching Psychology Manual)
Quality of coaching relationship
3 Core coaching skills
mindful listening, open-ended inquiry, perceptive reflections
Seligman's PERMA
Positive emotion, Engagement, Relationships, Meaning, Achievement
2.4.4 Empathy
A respectful understanding of another person's experience
2.5.3 Types of summarizing statements
Collecting, linking, and transitioning
Types of discoveries in AI Step #2
Best experiences, core values, generative conditions, three wishes
2.5 Types of reflections
simple, double-sided, amplified, shifted-focus, coming alongside, joining with a twist
, 2.9.2 SMART
Specific, Measurable, Achievable/Attainable, Realistic/Relevant, Timely
2.9.1 3 tasks of those in contemplation
Determine pros of changing, determine barriers to change, and develop solutions to
overcome barriers
Recommended ratio of positive to negative emotions
3:1
2.11.5 Dimensions of the environment to foster (with regards to self-
determination theory)
Structure, Autonomy support, Involvement
2.12 Determinants of human behavior (according to Albert Bandura)
Personal factors (beliefs and feelings about what you can do), Environmental factors
(support system), and Behavioral factors (what you experience and accomplish)
HRQOL
Health-related quality of life (more focused on deficits in functioning)
3.3.5 Domains of mental health
Emotional well-being, Psychological well-being, Social well-being
3.3.5 Percentage of adults with optimal mental health
17% of US adults
3.3.5.6 Autogenic training
focusing on warmth, heaviness, and relaxation in different parts of the body
3.3.5.6 Progressive relaxation
