Rm 3221 Lifeguard Management Actual
Exam Newest Edition A+ Graded With
Detailed Questions And All Rm 3221
Lifeguard Management Exam
Correct Answers
Aquatic Safety Team - CORRECT ANSWER A network of people in the facility and
Conflict Resolution Options - CORRECT ANSWER Separating, apologizing, avoiding,
chance (flip a coin), compromising, humor, postponing, seeking help, and sharing.
Step 1 (Conflict Management) - CORRECT ANSWER Cool off. Regardless of whether
you are resolving the
conflict of others or you are in conflict with another person, a cooling-off period is
needed. Emotions are running high and everyone involved needs time to cool down.
You also need time to carefully "read" or assess the feelings of those involved before
attempting to work through conflict. Wait until those involved are feeling calm enough to
talk about the problem.
Step 2 (Conflict Management) - CORRECT ANSWER State the problem. Everyone
needs the opportunity to express his or her feelings. Ask both people involved to give
their version of the problem. Do not let the second person speak before the first person
finishes with steps 3 and 4. When the first person finishes, then ask the second person
to give his or her version and re- peat this process.
, Step 3 (Conflict Management) - CORRECT ANSWER State the feeling. Encourage the
person to state what he or she feels about the problem. Encourage the per- son to be
specific. For example, "I'm angry because this guy jumped on me in the water."
Step 4 (Conflict Management) - CORRECT ANSWER State what you want. Be sure the
person states what he or she wants to happen. For example, "I want him to apologize
and keep away from me in the water."
Step 5 (Conflict Management) - CORRECT ANSWER Resolve the conflict. After
hearing both sides, you need to decide whether they are ready to resolve the situation.
If you think one person is still being uncooperative, you might want to drop the issue
and separate the two, making sure they stay away from each other.
Transferring Risks - CORRECT ANSWER Moving the financial and other liability risks
from one
organization to another.
Negligence - CORRECT ANSWER The failure to do what a reasonable and prudent
person would do in the same or similar circumstances or doing something that a
reasonable and prudent person would not have done.
Proving Negligence - CORRECT ANSWER 1. The person has a duty.
Exam Newest Edition A+ Graded With
Detailed Questions And All Rm 3221
Lifeguard Management Exam
Correct Answers
Aquatic Safety Team - CORRECT ANSWER A network of people in the facility and
Conflict Resolution Options - CORRECT ANSWER Separating, apologizing, avoiding,
chance (flip a coin), compromising, humor, postponing, seeking help, and sharing.
Step 1 (Conflict Management) - CORRECT ANSWER Cool off. Regardless of whether
you are resolving the
conflict of others or you are in conflict with another person, a cooling-off period is
needed. Emotions are running high and everyone involved needs time to cool down.
You also need time to carefully "read" or assess the feelings of those involved before
attempting to work through conflict. Wait until those involved are feeling calm enough to
talk about the problem.
Step 2 (Conflict Management) - CORRECT ANSWER State the problem. Everyone
needs the opportunity to express his or her feelings. Ask both people involved to give
their version of the problem. Do not let the second person speak before the first person
finishes with steps 3 and 4. When the first person finishes, then ask the second person
to give his or her version and re- peat this process.
, Step 3 (Conflict Management) - CORRECT ANSWER State the feeling. Encourage the
person to state what he or she feels about the problem. Encourage the per- son to be
specific. For example, "I'm angry because this guy jumped on me in the water."
Step 4 (Conflict Management) - CORRECT ANSWER State what you want. Be sure the
person states what he or she wants to happen. For example, "I want him to apologize
and keep away from me in the water."
Step 5 (Conflict Management) - CORRECT ANSWER Resolve the conflict. After
hearing both sides, you need to decide whether they are ready to resolve the situation.
If you think one person is still being uncooperative, you might want to drop the issue
and separate the two, making sure they stay away from each other.
Transferring Risks - CORRECT ANSWER Moving the financial and other liability risks
from one
organization to another.
Negligence - CORRECT ANSWER The failure to do what a reasonable and prudent
person would do in the same or similar circumstances or doing something that a
reasonable and prudent person would not have done.
Proving Negligence - CORRECT ANSWER 1. The person has a duty.
