WGU C484 Exam
WGU C484 Organizational Behavior and
Leadership Exam Study Questions and
Answers 2024-2025
personality -Correct Answer ✔Enduring characteristics that describe an individual's
behavior
Heredity -Correct Answer ✔Factors determined at conception; one's biological,
physiological, and inherent psychological makeup
personality traits -Correct Answer ✔Enduring characteristics that describe an
individual's behavior
Big Five model -Correct Answer ✔A personality assessment model that taps five basic
dimensions
extroversion -Correct Answer ✔A Big Five personality dimension describing someone
who is sociable, gregarious, and assertive
agreeableness -Correct Answer ✔A Big Five personality dimension that describes
someone who is good-natured, cooperative, and trusting
conscientiousness -Correct Answer ✔A Big Five personality dimension that describes
someone who is responsible, dependable, persistent, and organized
emotional stability -Correct Answer ✔A Big Five personality dimension that
characterizes someone as calm, self-confident, secure (positive) versus nervous,
depressed, and insecure (negative)
openness to experience -Correct Answer ✔A personality dimension that characterizes
someone in terms of imagination, sensitivity, and curiosity
core self-evaluation -Correct Answer ✔Bottom-line conclusions individuals have about
their capabilities, competence, and worth as a person
Machiavellianism -Correct Answer ✔The degree to which an individual is pragmatic,
maintains emotional distance, and believes that ends can justify means
narcissism -Correct Answer ✔The tendency to be arrogant, have a grandiose sense of
self-importance, require excessive admiration, and have a sense of entitlement
WGU C484 Exam
,WGU C484 Exam
self-monitoring -Correct Answer ✔A personality trait that measures an individual's ability
to adjust his or her behavior to external, situational factors
proactive personality -Correct Answer ✔People who identify opportunities, show
initiative, take action, and persevere until meaningful change occurs
Other-orientation -Correct Answer ✔A personality trait that reflects the extent to which
decisions are affected by social influences and concerns vs. our own well-being and
outcomes
values -Correct Answer ✔Basic convictions that a specific mode of conduct or end-state
of existence is personally or socially preferable to an opposite or converse mode of
conduct or end-state of existence (content & intensity)
value system -Correct Answer ✔A hierarchy based on a ranking of an individual's
values in terms of their intensity
terminal values -Correct Answer ✔Desirable end-states of existence; the goals a person
would like to achieve during his or her lifetime
instrumental values -Correct Answer ✔Preferable modes of behavior or means of
achieving one's terminal values
personality-job fit theory -Correct Answer ✔A theory that identifies six personality types
and proposes that the fit between personality type and occupational environment
determines satisfaction and turnover
person-organization fit -Correct Answer ✔Argues that people are attracted to and
selected by organizations that match their values, and they leave organizations that are
not compatible with their personalities
power distance -Correct Answer ✔A national culture attribute that describes the extent
to which a society accepts that power in institutions and organizations is distributed
unequally
masculinity -Correct Answer ✔A national culture attribute that describes the extent to
which the culture favors traditional masculine work roles of achievement, power, and
control. Societal values are characterized by assertiveness and materialism.
femininity -Correct Answer ✔A national culture attribute that indicates little differentiation
between male and female roles; a high rating indicates that women are treated as the
equals of men in all aspects of the society.
WGU C484 Exam
, WGU C484 Exam
uncertainty avoidance -Correct Answer ✔A national culture attribute that describes the
extent to which a society feels threatened by uncertain and ambiguous situations and
tries to avoid them.
long-term orientation -Correct Answer ✔A national culture attribute that emphasizes the
future, thrift, and persistence
short-term orientation -Correct Answer ✔A national culture attribute that emphasizes the
past and present, respect for tradition, and fulfillment of social obligations
perception -Correct Answer ✔A process by which individuals organize and interpret
their sensory impressions in order to give meaning to their environment
perceiver, situation, target -Correct Answer ✔The factors in these three areas influence
perception
attribution theory -Correct Answer ✔An attempt to determine whether an individual's
behavior is internally or externally caused
internally caused -Correct Answer ✔Behaviors are those we believe to be under the
personal control of the individual
externally caused -Correct Answer ✔Behaviors that we imagine the situation forced the
individual to do
Distinctiveness -Correct Answer ✔Term for whether an individual displays different
behaviors in different situations
consensus -Correct Answer ✔Term for when everyone who faces a similar situation
responds/behaves in the same way
consistency -Correct Answer ✔Term for when a person responds/behaves the same
way over time
fundamental attribution error -Correct Answer ✔The tendency to underestimate the
influence of external factors and overestimate the influence of internal factors when
making judgments about the behavior of others
self-serving bias -Correct Answer ✔The tendency for individuals to attribute their own
successes to internal factors and put the blame for failures on external factors
selective perception -Correct Answer ✔The tendency to selectively interpret what one
sees on the basis of one's interests, background, experience, and attitudes
WGU C484 Exam
WGU C484 Organizational Behavior and
Leadership Exam Study Questions and
Answers 2024-2025
personality -Correct Answer ✔Enduring characteristics that describe an individual's
behavior
Heredity -Correct Answer ✔Factors determined at conception; one's biological,
physiological, and inherent psychological makeup
personality traits -Correct Answer ✔Enduring characteristics that describe an
individual's behavior
Big Five model -Correct Answer ✔A personality assessment model that taps five basic
dimensions
extroversion -Correct Answer ✔A Big Five personality dimension describing someone
who is sociable, gregarious, and assertive
agreeableness -Correct Answer ✔A Big Five personality dimension that describes
someone who is good-natured, cooperative, and trusting
conscientiousness -Correct Answer ✔A Big Five personality dimension that describes
someone who is responsible, dependable, persistent, and organized
emotional stability -Correct Answer ✔A Big Five personality dimension that
characterizes someone as calm, self-confident, secure (positive) versus nervous,
depressed, and insecure (negative)
openness to experience -Correct Answer ✔A personality dimension that characterizes
someone in terms of imagination, sensitivity, and curiosity
core self-evaluation -Correct Answer ✔Bottom-line conclusions individuals have about
their capabilities, competence, and worth as a person
Machiavellianism -Correct Answer ✔The degree to which an individual is pragmatic,
maintains emotional distance, and believes that ends can justify means
narcissism -Correct Answer ✔The tendency to be arrogant, have a grandiose sense of
self-importance, require excessive admiration, and have a sense of entitlement
WGU C484 Exam
,WGU C484 Exam
self-monitoring -Correct Answer ✔A personality trait that measures an individual's ability
to adjust his or her behavior to external, situational factors
proactive personality -Correct Answer ✔People who identify opportunities, show
initiative, take action, and persevere until meaningful change occurs
Other-orientation -Correct Answer ✔A personality trait that reflects the extent to which
decisions are affected by social influences and concerns vs. our own well-being and
outcomes
values -Correct Answer ✔Basic convictions that a specific mode of conduct or end-state
of existence is personally or socially preferable to an opposite or converse mode of
conduct or end-state of existence (content & intensity)
value system -Correct Answer ✔A hierarchy based on a ranking of an individual's
values in terms of their intensity
terminal values -Correct Answer ✔Desirable end-states of existence; the goals a person
would like to achieve during his or her lifetime
instrumental values -Correct Answer ✔Preferable modes of behavior or means of
achieving one's terminal values
personality-job fit theory -Correct Answer ✔A theory that identifies six personality types
and proposes that the fit between personality type and occupational environment
determines satisfaction and turnover
person-organization fit -Correct Answer ✔Argues that people are attracted to and
selected by organizations that match their values, and they leave organizations that are
not compatible with their personalities
power distance -Correct Answer ✔A national culture attribute that describes the extent
to which a society accepts that power in institutions and organizations is distributed
unequally
masculinity -Correct Answer ✔A national culture attribute that describes the extent to
which the culture favors traditional masculine work roles of achievement, power, and
control. Societal values are characterized by assertiveness and materialism.
femininity -Correct Answer ✔A national culture attribute that indicates little differentiation
between male and female roles; a high rating indicates that women are treated as the
equals of men in all aspects of the society.
WGU C484 Exam
, WGU C484 Exam
uncertainty avoidance -Correct Answer ✔A national culture attribute that describes the
extent to which a society feels threatened by uncertain and ambiguous situations and
tries to avoid them.
long-term orientation -Correct Answer ✔A national culture attribute that emphasizes the
future, thrift, and persistence
short-term orientation -Correct Answer ✔A national culture attribute that emphasizes the
past and present, respect for tradition, and fulfillment of social obligations
perception -Correct Answer ✔A process by which individuals organize and interpret
their sensory impressions in order to give meaning to their environment
perceiver, situation, target -Correct Answer ✔The factors in these three areas influence
perception
attribution theory -Correct Answer ✔An attempt to determine whether an individual's
behavior is internally or externally caused
internally caused -Correct Answer ✔Behaviors are those we believe to be under the
personal control of the individual
externally caused -Correct Answer ✔Behaviors that we imagine the situation forced the
individual to do
Distinctiveness -Correct Answer ✔Term for whether an individual displays different
behaviors in different situations
consensus -Correct Answer ✔Term for when everyone who faces a similar situation
responds/behaves in the same way
consistency -Correct Answer ✔Term for when a person responds/behaves the same
way over time
fundamental attribution error -Correct Answer ✔The tendency to underestimate the
influence of external factors and overestimate the influence of internal factors when
making judgments about the behavior of others
self-serving bias -Correct Answer ✔The tendency for individuals to attribute their own
successes to internal factors and put the blame for failures on external factors
selective perception -Correct Answer ✔The tendency to selectively interpret what one
sees on the basis of one's interests, background, experience, and attitudes
WGU C484 Exam
