IVY TECH BUSINESS FINAL EXAM QUESTIONS AND
ANSWERS A+ GRADED
Job rotation increases motivation by
C. sending the more routine tasks to workers overseas.
E. focusing on the areas where a worker has special expertise.
A. changing a worker's assignment on a regular schedule.
B. adding extra duties to each worker's assignment.
D. giving a worker more control over work decisions.
A. changing a worker's assignment on a regular schedule.
Harry says, "If I work hard, I will finish this project on time." Harry is expressing a
belief about his effort and performance, as described in
E. reinforcement theory.
C. Theory J.
A. equity theory.
D. human relations theory.
B. expectancy theory.
B. expectancy theory.
Gordon, a salesperson, says, "My work requires long hours and lots of travel that
I don't like, but the pay is great." Gordon's motivation is
B. extrinsic.
A. a primary drive.
D. a secondary drive.
E. intrinsic.
C. economic.
B. extrinsic.
Which of the following is an example of an internal/primary source of
information?
C. Conventions and meetings
D. Studies conducted by the marketing research department
A. Accounting data
E. Consultants
B. Periodicals
D. Studies conducted by the marketing research department
Information about which of the following aspect of competitors' operations is
considered to be the least important?
E. New product plans
D. Market Share
A. Strategies
B. Advertising agencies used
C. Prices
B. Advertising agencies used
, No matter how well the football team plays, they will win few games because they
are in a league that consists mainly of stronger and larger schools. Expectancy
theory predicts that the football team's motivation will be low due to...
D. high performance-to-reward expectations.
E. low reward-to-goal expectations.
C. low performance-to-reward expectations.
A. low effort-to-performance expectations.
B. high effort-to-performance expectations.
A. low effort-to-performance expectations.
Following __________, it is common for firms to outsource the most routine and
mundane tasks to an outside company.
A. job rotation
B. job redesign
C. job analysis
D. job enrichment
E. job enlargement
B. job redesign
Julie likes her generous hourly pay at the housecleaning firm where she works,
but hates the boring, repetitive, dead-end nature of her job. Julie's job gives her
D. satisfaction and dissatisfaction.
E. no satisfaction and also dissatisfaction.
C. dissatisfaction.
B. no dissatisfaction.
A. no satisfaction.
D. satisfaction and dissatisfaction.
Which of the following is considered to be the most important reference group?
B. Church
E. Classmates
A. Friends
D. Coworkers
C. Family
C. Family
Willie says, "I love volunteering at Big Brothers. It's great to see the happiness on
a boy's face when I take him to a ball game or read a book with him." Willie's
motivation is...
C. economic.
D. unimportant.
E. intrinsic.
A. a primary drive.
B. extrinsic.
E. intrinsic
Early __________ were designed to understand the physical movements of
workers with the goal of increasing productivity while reducing effort and time.
A. piece-rate systems
E. human relationists
C. Hawthorne studies
ANSWERS A+ GRADED
Job rotation increases motivation by
C. sending the more routine tasks to workers overseas.
E. focusing on the areas where a worker has special expertise.
A. changing a worker's assignment on a regular schedule.
B. adding extra duties to each worker's assignment.
D. giving a worker more control over work decisions.
A. changing a worker's assignment on a regular schedule.
Harry says, "If I work hard, I will finish this project on time." Harry is expressing a
belief about his effort and performance, as described in
E. reinforcement theory.
C. Theory J.
A. equity theory.
D. human relations theory.
B. expectancy theory.
B. expectancy theory.
Gordon, a salesperson, says, "My work requires long hours and lots of travel that
I don't like, but the pay is great." Gordon's motivation is
B. extrinsic.
A. a primary drive.
D. a secondary drive.
E. intrinsic.
C. economic.
B. extrinsic.
Which of the following is an example of an internal/primary source of
information?
C. Conventions and meetings
D. Studies conducted by the marketing research department
A. Accounting data
E. Consultants
B. Periodicals
D. Studies conducted by the marketing research department
Information about which of the following aspect of competitors' operations is
considered to be the least important?
E. New product plans
D. Market Share
A. Strategies
B. Advertising agencies used
C. Prices
B. Advertising agencies used
, No matter how well the football team plays, they will win few games because they
are in a league that consists mainly of stronger and larger schools. Expectancy
theory predicts that the football team's motivation will be low due to...
D. high performance-to-reward expectations.
E. low reward-to-goal expectations.
C. low performance-to-reward expectations.
A. low effort-to-performance expectations.
B. high effort-to-performance expectations.
A. low effort-to-performance expectations.
Following __________, it is common for firms to outsource the most routine and
mundane tasks to an outside company.
A. job rotation
B. job redesign
C. job analysis
D. job enrichment
E. job enlargement
B. job redesign
Julie likes her generous hourly pay at the housecleaning firm where she works,
but hates the boring, repetitive, dead-end nature of her job. Julie's job gives her
D. satisfaction and dissatisfaction.
E. no satisfaction and also dissatisfaction.
C. dissatisfaction.
B. no dissatisfaction.
A. no satisfaction.
D. satisfaction and dissatisfaction.
Which of the following is considered to be the most important reference group?
B. Church
E. Classmates
A. Friends
D. Coworkers
C. Family
C. Family
Willie says, "I love volunteering at Big Brothers. It's great to see the happiness on
a boy's face when I take him to a ball game or read a book with him." Willie's
motivation is...
C. economic.
D. unimportant.
E. intrinsic.
A. a primary drive.
B. extrinsic.
E. intrinsic
Early __________ were designed to understand the physical movements of
workers with the goal of increasing productivity while reducing effort and time.
A. piece-rate systems
E. human relationists
C. Hawthorne studies
