Study Guide: CMAA Exam : Certified Medical
Administrative Assistant Exam: Guaranteed A+ Guide
Being able to put yourself in the patient's situation and understand his or her
viewpoint is an important skill know as... - ANSWEREmpathy
Which type of hospital treats the severely ill or injured patient? - ANSWERAcute Care
Three or more physicians sharing office space and expenses. - ANSWERGroup
Practise
Fixed fee paid monthly per enrolled patient, regardless of the amount of services
used - ANSWERCapitation
Managed care plan that contracts with independent providers and offers choice at
the time of service - ANSWERpoint of service (POS) plan
Process used to monitor and control health care quality and costs -
ANSWERUtilization review
Type of health plan that provides the most benefits when patients receive services
from an in-network provider - ANSWERpreferred provider organization (PPO)
Type of insurance plan that involves a contracted network of providers and focuses
on the management of quality and cost - ANSWERmanaged care organization (MCO)
Physician with ongoing responsibility for overall treatment of a patient -
ANSWERprimary care physician (PCP)
Managed care plan offered to large employers with limited physician network -
ANSWERexclusive provider organization (EPO)
Group of providers that contracts with HMO or PPO to provide services but remain
practitioners with their own office space - ANSWERindependent practice association
(IPA)
Oldest form of manged care plan - ANSWERhealth maintenance organization (HMO)
Intentional torts.... - ANSWERare generally not covered by standard medical
malpractice insurance policies
in the medical field, what is the customary code of conduct, courtesy, and manners?
- ANSWERMedical etiquette
, What mechanism is used when the patient and physician have agreed before
treatment that both will waive the right to a court trial in case of a dispute? -
ANSWERArbitration
Which type of medical contract involves a direct verbal or written statement? -
ANSWERExpressed
When a physician terminates supervision of a patient without notifying the patient in
writing, it is known as... - ANSWERAbandoment
Which document must be obtained and signed in order to disclose protected health
information? - ANSWERAuthorization form
Which 2009 law allows a patient to request that certain protected health
information not be disclosed to an insurance company in the event that patient
decides not to use the insurance benefit to pay for treatment? - ANSWERHITECH
Managed care insurance plans.... - ANSWERmay require preauthorization from the
PCP to see a specialist.
The rule requiring that all health care providers who act as creditors have a written
identity theft detection and prevention program is called the... - ANSWERRed Flag
Rule
Information concerning the various dangers and other properties of chemicals and
reagents in a medical facility is documented... - ANSWERon MSDS
Preregistration may be performed by... - ANSWERmailing, e-mailing, faxing the
registration form, interviewing the patient over the telephone or having the patient
use a registration kiosk.
Safety and health conditions in the medical office are regulated by... - ANSWEROSHA
A written plan that helps eliminate the risk that employees may experience when
there are dangerous contaminates in the medical office is called an.... -
ANSWERexposure control plan
Which of the following is a type of follow-up file used as a reminder for when certain
tasks need to be done? - ANSWERTickler
The fastest delivery service offered by the USPS is... - ANSWERexpress mail
When addressing an envelope for optical character recognition, -
ANSWERpunctuation marks should not be used
A stamp that can be used indefinitely to mail a one-ounce letter, regardless of when
the stamp was purchased, is a ... - ANSWERforever stamp
Administrative Assistant Exam: Guaranteed A+ Guide
Being able to put yourself in the patient's situation and understand his or her
viewpoint is an important skill know as... - ANSWEREmpathy
Which type of hospital treats the severely ill or injured patient? - ANSWERAcute Care
Three or more physicians sharing office space and expenses. - ANSWERGroup
Practise
Fixed fee paid monthly per enrolled patient, regardless of the amount of services
used - ANSWERCapitation
Managed care plan that contracts with independent providers and offers choice at
the time of service - ANSWERpoint of service (POS) plan
Process used to monitor and control health care quality and costs -
ANSWERUtilization review
Type of health plan that provides the most benefits when patients receive services
from an in-network provider - ANSWERpreferred provider organization (PPO)
Type of insurance plan that involves a contracted network of providers and focuses
on the management of quality and cost - ANSWERmanaged care organization (MCO)
Physician with ongoing responsibility for overall treatment of a patient -
ANSWERprimary care physician (PCP)
Managed care plan offered to large employers with limited physician network -
ANSWERexclusive provider organization (EPO)
Group of providers that contracts with HMO or PPO to provide services but remain
practitioners with their own office space - ANSWERindependent practice association
(IPA)
Oldest form of manged care plan - ANSWERhealth maintenance organization (HMO)
Intentional torts.... - ANSWERare generally not covered by standard medical
malpractice insurance policies
in the medical field, what is the customary code of conduct, courtesy, and manners?
- ANSWERMedical etiquette
, What mechanism is used when the patient and physician have agreed before
treatment that both will waive the right to a court trial in case of a dispute? -
ANSWERArbitration
Which type of medical contract involves a direct verbal or written statement? -
ANSWERExpressed
When a physician terminates supervision of a patient without notifying the patient in
writing, it is known as... - ANSWERAbandoment
Which document must be obtained and signed in order to disclose protected health
information? - ANSWERAuthorization form
Which 2009 law allows a patient to request that certain protected health
information not be disclosed to an insurance company in the event that patient
decides not to use the insurance benefit to pay for treatment? - ANSWERHITECH
Managed care insurance plans.... - ANSWERmay require preauthorization from the
PCP to see a specialist.
The rule requiring that all health care providers who act as creditors have a written
identity theft detection and prevention program is called the... - ANSWERRed Flag
Rule
Information concerning the various dangers and other properties of chemicals and
reagents in a medical facility is documented... - ANSWERon MSDS
Preregistration may be performed by... - ANSWERmailing, e-mailing, faxing the
registration form, interviewing the patient over the telephone or having the patient
use a registration kiosk.
Safety and health conditions in the medical office are regulated by... - ANSWEROSHA
A written plan that helps eliminate the risk that employees may experience when
there are dangerous contaminates in the medical office is called an.... -
ANSWERexposure control plan
Which of the following is a type of follow-up file used as a reminder for when certain
tasks need to be done? - ANSWERTickler
The fastest delivery service offered by the USPS is... - ANSWERexpress mail
When addressing an envelope for optical character recognition, -
ANSWERpunctuation marks should not be used
A stamp that can be used indefinitely to mail a one-ounce letter, regardless of when
the stamp was purchased, is a ... - ANSWERforever stamp
