PBHE 111 Midterm Exam Chapters 1-8;Already Graded A+

Question 1 of 25 4.0 Points Which competencies is more leadership oriented than management oriented? A.Controlling Resources B.Overseeing Adherence to Regulations C.Determining strategies for the future D.Counseling employees Question 2 of 25 4.0 Points Which of the following is NOT a contemporary leadership model? A.Spirituality Leadership B.Emotional Intelligence C.Insprational D.Great Man Question 3 of 25 4.0 Points In which leadership domain would the competencies honesty and integrity be placed? A.Organizational B.Self-Development and Self-Understanding C.Interpersonal D.all of the above Question 4 of 25 4.0 Points The primary "proposal writers" for capital budget requests are the A.Facilities management staff B.Accounting staff C.CEO and CFO D.Department Managers Question 5 of 25 4.0 Points The performance of health care organizations depends on their effectiveness and their efficiency. Which of the following terms is defined as "providing services based on scientific knowledge to all could who could benefit and refraining from providing services to those not likely to benefit (avoiding underuse and overuse)"? A.Efficacy B.Effectiveness C.Access D.Efficiency Question 6 of 25 4.0 Points Maslow's needs-based theory of motivation includes the following types of needs. A.Belonging B.Psychological C.Psychosocial D.all of the above Question 7 of 25 4.0 Points Alderfer's motivation theory is based on which of the following needs? A.Growth B.Existance C.Relatedness D.all of the above Question 8 of 25 4.0 Points _____________is a complex process that involves noticing, selecting, and organizing information. A.Understanding B.Sensemaking C.Perceiving D.Validating Question 9 of 25 4.0 Points Acquired needs resulting from life experiences focus on: A.Affirmation B.Affection C.Affiliation D.all of the above Question 10 of 25 4.0 Points Extrinsic theories of motivation include: A.Adam's Equity Theory B.Vroom's Acquired Needs Theory C.Locke's Goal Setting Theory D.None of the above Question 11 of 25 4.0 Points Scientific management involves which of the following: A.studying job descriptions B.assessing performance effectiveness C.determining the most efficient way to perform a job D.all of the above Question 12 of 25 4.0 Points Which of the following are considered to be types of extrinsic rewards? A.Praise B.Benefits C.meaningful work D.Both Praise and Benefits Question 13 of 25 4.0 Points Which of the following is considered to be a good motivational strategy? A.Tailor rewards B.expect the worst C.reward everyone the same way D.all of the above Question 14 of 25 4.0 Points Managers interested in revitalizing employees focus on getting them to: A.Get rest and relaxation B.Maintain fitness C.Eat right D.all of the above Question 15 of 25 4.0 Points The purpose of studying of organization behavior is to: A.Improve the management of people in the workplace B.Make hospitals more profitable C.Address quality problems in healthcare D.Explain why people act the way they do Question 16 of 25 4.0 Points Organizational behavior draws upon the fields of: A.Cognition, sociology, and industrial engineering B.Sociology, communication, and cognitive psychology C.Psychology, strategy, and communication D.Anthropology, marketing and communication Question 17 of 25 4.0 Points According to expectancy theory, an employee's motivation depends on believing that: A.One can perform the task and that valued outcomes will be received B.One has the necessary skills and the job is highly satisfying C.One has management's support and that one can perform the task D.One is responsible for the task and that fair rewards will be received Question 18 of 25 4.0 Points In attribution theory, which of the following would be an example of a situational cause of employee performance? A.Good Luck B.employee effort C.hard work D.worker attitude Question 19 of 25 4.0 Points A physician who believes a medical error occurred due to _______may be making a fundamental attribution error. A.credentialing B.medical records C.Incomplete lab tests D.a negligent nurse Question 20 of 25 4.0 Points A(n) __________is a mental representation that contains what one knows about an event or thing. A.surgicenters B.cognition C.schema D.memory Question 21 of 25 4.0 Points Which of the following is not one of the four steps in Action Inquiry? A.reasoning B.illustrating C.framing D.advocacy Question 22 of 25 4.0 Points The identification phase of problem-solving involves A.Assessing options and choosing a solution B.Identifying causes of problems and generating solutions C.fee for service model D.health maintenance organizations Question 23 of 25 4.0 Points What is the main purpose of strategic planning? A. To develop a multi-year vision for where the organization wants to be. B. To plan for expansion of key service lines. C. To identify how market forces may affect the organization. D. To adapt to the moves of competitors Question 24 of 25 4.0 Points Which of the following is NOT a characteristic of not-for-profit healthcare organizations? A. Must provide designated amounts of community benefit B. Revenues cannot benefit individuals in the organization C. May participate in political campaigns D. Are exempt from paying taxes and most business fees Question 25 of 25 4.0 Points The Medicare prospective payment system for reimbursing hospitals utilizes A. A "Cost Plus" charging system B. DRGs C. Per diem rates D. The RBRVS system