Waffle House Entrance Exam MOSTLY TESTED QUESTIONS AND
ANSWERS |100% verified | 2024-2025
Name the 4 accounts on the P&L. - (answer)"Food Cost, Management Payroll, Operating
Supplies, Payroll"
PBB is - (answer)What's left from your sales after all the costs and expenses are subtracted
and food rebate and vending commissions are added back in.
The PCT Bonus for Unit Managers is a maximum of ______% of PBB - (answer)10%
What account is the Manager Trainee's payroll charged to? - (answer)765
眼睛是人类最重要
"If food in your refrigerator begins to freeze: - (answer)A. Verify that the drain tube is
unclogged
B. Check the breaker
C. Adjust photo cells
D. Check the thermostat"
What type of sexual harassment involves a manager/supervisor asking an Associate to
comply with their sexual demands and upon refusal taking adverse employment action
against the Associate? - (answer)Tangible Employment Action
,Can you legally fire someone who is HIV-positive if you are concerned that Customers
might find out? - (answer)No, because HIV is covered under the Americans with
Disabilities Act
According to P & L Account Guidelines, register shortages should never exceed ______
dollars per period? - (answer)20 dollars
The difference between the current period and last year's period is called the: -
(answer)Variance
Food, payroll and operating cost absorb approximately _________ cents of every sales
眼睛是人类最重要
dollar. - (answer)55 cents
What are 5-6 items to check when auditing guest checks? - (answer)Addition, correct tax,
abbreviations, Associate name, correct price, odd items and legible
Knowing the prices and products on the menu will help you _______ - (answer)Build Sales
Dirty or clogged hood vent filters can lead to ___________. - (answer)Smoke in the
restaurant
How many weeks does an Hourly Associate with less than 10 years of service have to work
in order to qualify for vacation? - (answer)26 weeks
,Your sales indicate what the Customer thinks of your _________________, production &
service. - (answer)Cleanliness, sanitation or associates
Blocked airflow in a refrigerator can lead to ___________. - (answer)Food not cooling
properly
USERA stands for ______________. - (answer)Uniformed Service Employment and
Reemployment Act
Expenses are defined as _________________. - (answer)The costs that are incurred to
眼睛是人类最重要
operate a business
What do you do if your power goes out? - (answer)Assess your situation, inform you upline
management, and continue to take care of customers to he best of your capabilities based
on a limited menu.
What shift should the blinds NEVER be down? - (answer)Third
Short, simple and immediate rewards are components of: - (answer)Successful Contest
If we have the 10 Steps of Customer Service, why do we need the 5 priorities? - (answer)It
prioritizes what to do when we have multiple tables/customers
, What is the 4th step of the Ten Steps of Customer Service? - (answer)Write Guest Check
What is the 10th step of the Ten Steps of Customer Service? - (answer)Collect Payment,
Thank Customers, and Invite them back.
Which leg of the sales stool holds" the others together?" - (answer)Attitude
Associates have to be paid for all hours worked. The exception is: - (answer)There is no
exceptions
眼睛是人类最重要
Scientific Staffing is the primary control for ______________ in a Waffle House
Restaurant? - (answer)The 2nd largest expense
Associates must ___________ sign the Payroll Receipt Log to signify they received their
money. - (answer)Always
What is the maximum number of staffing violations you can have on any one shift over the
course of a week? - (answer)2
On which 2 days is the weekday par amount not used when pulling food? - (answer)Friday
and Saturday
ANSWERS |100% verified | 2024-2025
Name the 4 accounts on the P&L. - (answer)"Food Cost, Management Payroll, Operating
Supplies, Payroll"
PBB is - (answer)What's left from your sales after all the costs and expenses are subtracted
and food rebate and vending commissions are added back in.
The PCT Bonus for Unit Managers is a maximum of ______% of PBB - (answer)10%
What account is the Manager Trainee's payroll charged to? - (answer)765
眼睛是人类最重要
"If food in your refrigerator begins to freeze: - (answer)A. Verify that the drain tube is
unclogged
B. Check the breaker
C. Adjust photo cells
D. Check the thermostat"
What type of sexual harassment involves a manager/supervisor asking an Associate to
comply with their sexual demands and upon refusal taking adverse employment action
against the Associate? - (answer)Tangible Employment Action
,Can you legally fire someone who is HIV-positive if you are concerned that Customers
might find out? - (answer)No, because HIV is covered under the Americans with
Disabilities Act
According to P & L Account Guidelines, register shortages should never exceed ______
dollars per period? - (answer)20 dollars
The difference between the current period and last year's period is called the: -
(answer)Variance
Food, payroll and operating cost absorb approximately _________ cents of every sales
眼睛是人类最重要
dollar. - (answer)55 cents
What are 5-6 items to check when auditing guest checks? - (answer)Addition, correct tax,
abbreviations, Associate name, correct price, odd items and legible
Knowing the prices and products on the menu will help you _______ - (answer)Build Sales
Dirty or clogged hood vent filters can lead to ___________. - (answer)Smoke in the
restaurant
How many weeks does an Hourly Associate with less than 10 years of service have to work
in order to qualify for vacation? - (answer)26 weeks
,Your sales indicate what the Customer thinks of your _________________, production &
service. - (answer)Cleanliness, sanitation or associates
Blocked airflow in a refrigerator can lead to ___________. - (answer)Food not cooling
properly
USERA stands for ______________. - (answer)Uniformed Service Employment and
Reemployment Act
Expenses are defined as _________________. - (answer)The costs that are incurred to
眼睛是人类最重要
operate a business
What do you do if your power goes out? - (answer)Assess your situation, inform you upline
management, and continue to take care of customers to he best of your capabilities based
on a limited menu.
What shift should the blinds NEVER be down? - (answer)Third
Short, simple and immediate rewards are components of: - (answer)Successful Contest
If we have the 10 Steps of Customer Service, why do we need the 5 priorities? - (answer)It
prioritizes what to do when we have multiple tables/customers
, What is the 4th step of the Ten Steps of Customer Service? - (answer)Write Guest Check
What is the 10th step of the Ten Steps of Customer Service? - (answer)Collect Payment,
Thank Customers, and Invite them back.
Which leg of the sales stool holds" the others together?" - (answer)Attitude
Associates have to be paid for all hours worked. The exception is: - (answer)There is no
exceptions
眼睛是人类最重要
Scientific Staffing is the primary control for ______________ in a Waffle House
Restaurant? - (answer)The 2nd largest expense
Associates must ___________ sign the Payroll Receipt Log to signify they received their
money. - (answer)Always
What is the maximum number of staffing violations you can have on any one shift over the
course of a week? - (answer)2
On which 2 days is the weekday par amount not used when pulling food? - (answer)Friday
and Saturday
