MGMT 3860 PART 3 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED GRADED A++
According to the Forbes article, a key change for high performance related to
changes in technology is
a shift in focus from process to outcomes.
According to the Forbes article, people have changed. This is illustrated by which
of the following?
Employees want more involvement and accountability.
Which generation of workers appears to like getting feedback on a continuous
basis?
Gen Y
Mozilla abandoned the traditional annual review and replaced it with
one-on-one feedback sessions with employees six times or more a year.
In the Forbes article, which of the following is NOT cited as a reason why current
performance management systems are broken?
Organizations have changed.
Which of the following is true regarding the trending of forced rankings?
Fewer and fewer companies are using them
Which of the following purposes do performance appraisals provide?
1.Legal and formal organizational justification for employment decisions
2. Used as criteria in test validation
,3. Provide feedback to employees
4. identify developmental needs of employees & establish objectives for training
programs
5. help diagnose organizational problems big identifying training needs.
Brief anecdotal reports by supervisors of things employees do that are
particularly effective or ineffective in accomplishing parts of their jobs are known
as
Critical Incidents
______ implies that there are clear links between the performance standards of a
job and the organizational objectives
Relevance
According to a study by RainmakerThinking,which of the following are part of the
5 management basics
1. Clear statements of whats expected of each employee,
2. explicit, and measurable goals and deadlines
3. detailed evaluations of each persons work
4. Clear feedback
5. Rewards distributed fairly
______objectives focus on increasing market share and securing repeat business
Long term objectives
Which of the following are flaws of forced ranking systems
,They don't work well in company cultures that value teamwork
Unclear, qualitative data is mostly used.
Which of the following is a major advantage of behaviorally anchored rating
scales?
They define the dimensions to be rated in behavioral terms
Which of the following is true about 360 degree feedback systems?
The ratings from the different sources generally do not agree
The different sources are comparable
_____ error results when a rater compares several employees to one another
rather than to an objective standard of performance
Contrast
Which of the following is apart of establishing successful goals and objectives
1. Meet to agree on the major objectives for a given period of time
2. Develop plans for how and when the objectives will be accomplished
3. Agree on the measurement tools for determining whether the objectives have been
met.
______ is the main influence on ratings
Direct
, Which of the following are best practices when conducting effective performance
feedback interviews?
Getting training in performance appraisal interviewing
Encouraging participation
Traditionally, formal appraisals are done _____________
Once per year
________ rating methods focus on evaluating the impact of employees behaviors
Behavior-oriented
The rating format used isn't as important as it is ____________
Relevance
The elimination of _______ is essential to successfully maximizing performance
roadblocks
__________ ranking requires a rater to order all employees from highest to
lowest, from best to worst.
Simple
Which of the following is true of graphic rating scales?
They are less time consuming
_____ has proven track record of success in improving employee performance in
a variety of settings, demographics and cultures
Goal Setting
Observation and _____are processes that occur when people interact during
appraisals in organized settings
COMPLETE SOLUTIONS VERIFIED GRADED A++
According to the Forbes article, a key change for high performance related to
changes in technology is
a shift in focus from process to outcomes.
According to the Forbes article, people have changed. This is illustrated by which
of the following?
Employees want more involvement and accountability.
Which generation of workers appears to like getting feedback on a continuous
basis?
Gen Y
Mozilla abandoned the traditional annual review and replaced it with
one-on-one feedback sessions with employees six times or more a year.
In the Forbes article, which of the following is NOT cited as a reason why current
performance management systems are broken?
Organizations have changed.
Which of the following is true regarding the trending of forced rankings?
Fewer and fewer companies are using them
Which of the following purposes do performance appraisals provide?
1.Legal and formal organizational justification for employment decisions
2. Used as criteria in test validation
,3. Provide feedback to employees
4. identify developmental needs of employees & establish objectives for training
programs
5. help diagnose organizational problems big identifying training needs.
Brief anecdotal reports by supervisors of things employees do that are
particularly effective or ineffective in accomplishing parts of their jobs are known
as
Critical Incidents
______ implies that there are clear links between the performance standards of a
job and the organizational objectives
Relevance
According to a study by RainmakerThinking,which of the following are part of the
5 management basics
1. Clear statements of whats expected of each employee,
2. explicit, and measurable goals and deadlines
3. detailed evaluations of each persons work
4. Clear feedback
5. Rewards distributed fairly
______objectives focus on increasing market share and securing repeat business
Long term objectives
Which of the following are flaws of forced ranking systems
,They don't work well in company cultures that value teamwork
Unclear, qualitative data is mostly used.
Which of the following is a major advantage of behaviorally anchored rating
scales?
They define the dimensions to be rated in behavioral terms
Which of the following is true about 360 degree feedback systems?
The ratings from the different sources generally do not agree
The different sources are comparable
_____ error results when a rater compares several employees to one another
rather than to an objective standard of performance
Contrast
Which of the following is apart of establishing successful goals and objectives
1. Meet to agree on the major objectives for a given period of time
2. Develop plans for how and when the objectives will be accomplished
3. Agree on the measurement tools for determining whether the objectives have been
met.
______ is the main influence on ratings
Direct
, Which of the following are best practices when conducting effective performance
feedback interviews?
Getting training in performance appraisal interviewing
Encouraging participation
Traditionally, formal appraisals are done _____________
Once per year
________ rating methods focus on evaluating the impact of employees behaviors
Behavior-oriented
The rating format used isn't as important as it is ____________
Relevance
The elimination of _______ is essential to successfully maximizing performance
roadblocks
__________ ranking requires a rater to order all employees from highest to
lowest, from best to worst.
Simple
Which of the following is true of graphic rating scales?
They are less time consuming
_____ has proven track record of success in improving employee performance in
a variety of settings, demographics and cultures
Goal Setting
Observation and _____are processes that occur when people interact during
appraisals in organized settings
